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All reviews fuengirola park hotel torreblanca train station stayed all inclusive three star minute walk plenty of variety half board outdoor pool cleaning staff great holiday facilities airport bars sunbeds entertainment seafront euro
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Reviewed 26 August 2016 via mobile

I wouldn't recommend this hotel to anyone. The staff are lovely & the public areas are maintained well but the rooms are in serious need of updating; we struggled locking the door, the shower was hanging off the wall & the air conditioning constantly dripped. There was a lack of choice on the food & the cooked food was mainly fried and oily.

Date of stay: August 2016
Trip type: Travelled as a couple
1  Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico L, Gerente at Hotel Monarque Cendrillon, responded to this reviewResponded 29 August 2016

Thank you for your review, we are pleased to know your opinion about our staff and public areas.

Regarding the room we would pleased to be informed in the hotel in order to check any breakdown , please also note that during the closure as every Winter, rooms will be checked again to be ready before saison.

We also regret your comments about the food, please be free to send us a mail with the ítems that you missed in order to extend our offer.

Our apologies

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2015

Reception staff were great, giving advice and made you feel welcome when asked, there are no tea making facilities in the room which can be compared to a travel lodge room, did have a swimming pool inside and outdoor but limited opening times which seemed strange. Cleaning staff and waiting staff need to obtain a personality between them, when asked a question they were very blunt and did not seem to know how to smile.

Room tip: Go somewhere else
Date of stay: October 2015
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Can031st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico L, Gerente at Hotel Monarque Cendrillon, responded to this reviewResponded 4 November 2015

Thank you very much for your time and comments, we apreciate your recomendations about the hotel in order to improve our services.

Thank you again!

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Reviewed 31 July 2015

Stayed in hotel for a week nicel hotel clean staff superb very friendly and food was good with plenty choice my room was nice and clean everything worked as it should.
The hotel is located in a good area of torreblanca very short walk to beach and bus stop near enough outside and train station ten minute walk away so ideal for days hear and there will use this hotel again ideal for families couples thanks again for nice stay

Date of stay: July 2015
3  Thank eastendpars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico L, Gerente at Hotel Monarque Cendrillon, responded to this reviewResponded 3 August 2015

Thank you very much for your time and comments, we expect to see you soon !!!

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Reviewed 22 July 2014

Stayed at the hotel for 4 nights last week and we are extremely pleased with every aspect of our holiday. OK it may be a little dated but our room was spotless and we have no complaints. We thought the breakfasts were of high quality, the usual cooked bacon, eggs etc and a plentiful supply of fresh fruit, yoghurt. The service was superb especially from Manuel on reception. The location was perfect, 2 mins from both the beach and the airport train. Would recommend the hotel as good value for money and we will definitely be returning.

Date of stay: July 2014
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank Maureen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico L, Gerente at Hotel Monarque Cendrillon, responded to this reviewResponded 25 July 2014

Many thanks for your time and comments, we expect to see you soon!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2013

Stayed for one night and that was enough, poor standard room, shower hanging from a loose wall bracket, curtains drooping from the rail due to missing hooks, noisy/poor air con. Not sure how the Star rating is awarded but this is definitely not a "3" Star, more a "1" Star Hotel with "4" Star Staff"

Would not recommend.

Room tip: Choose another Hotel
Date of stay: September 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Shaun S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing D, Director General at Hotel Monarque Cendrillon, responded to this reviewResponded 18 April 2014

Many thanks for your comments, we regret did not fill your expectancies.

Our rooms must be checked before the clientes arrival, and any incidence mus be solved, as soon as reporte, we will check our procedure on that date.

Best regards

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