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Villas Rio Mar
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Reviews (651)
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All reviewsbeautiful groundsbig pooltennis courtsjunior suiteswim up barmaintained poolmosquito nettingtypical costa rican breakfastrooms are niceenjoyed our staysitting areagreat poolsurrounded by naturerice and beansmini fridgegreat place to stayclose to town
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33 - 38 of 651 reviews
Reviewed 20 August 2017

We stayed here for about 6 days. The staff is extremely friendly and helpful. Jose is exceptionally cheerful and helpful. Everyone was very attentive. The rooms were clean, the pool was fun! There is an amazing Maracuya (passion fruit) mouse and coffee flan that we loved!!

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank teleturns2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEsquivel, Manager at Villas Rio Mar, responded to this reviewResponded 21 August 2017

Thank you so much for your beautiful comment. Was a pleasure to had you here. Many thanks for visit us.

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Reviewed 19 August 2017

We enjoyed our stay at this fabulous hotel! All though we had a small accident (stitches on the head of our son), the owner (Victor) offered his fantastic support by driving us in his car to the hospital and doing the full translation. Great help!!!!

Stayed: June 2017, travelled with family
Review collected in partnership with this hotel
Thank ekoenraads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEsquivel, Manager at Villas Rio Mar, responded to this reviewResponded 20 August 2017

Thank you so much for your great comment, we really appreciate. Hope you back soon.

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Reviewed 8 August 2017

Nice villa situated in beautiful garden. Prive seating outside under roof with fan. Great pool. Good food at restaurant. Outdoor gym, tennisfield. Near river. Was there for one night (ongoing trip), but could have multiple nights

Stayed: July 2017, travelled as a couple
Review collected in partnership with this hotel
Thank sam_giraf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEsquivel, Manager at Villas Rio Mar, responded to this reviewResponded 11 August 2017

Thank you so much for comment us, we really appreciate. In another time you can stay more nights wit us and we will be very happy.

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Reviewed 25 July 2017 via mobile

This hotel was a stopover for us and had some ups and downs. Things that could have been better start with the lackluster staff at the reception. We were misinformed about a few things (Check in was at 3pm, we were not informed of a place to leave our bags. I asked for a pedicure, they said they would arrange it and let me know when it was possible. After three hours I inform again and it turns out -in a bizarre twist of events - they don't even have it at the hotel.) When we asked for a cart for our luggage we were sent in a general direction of where we might find a cart. The general vibe was so un-Costa Rican that it was very noticeable to us. For the first time this holiday I felt like the staff could care less if we enjoyed our stay. This doesn't apply to everyone, but definitely to several people who seems to enjoy their phones more than their jobs.

The rooms are standard motel standard. Quite small, bad/grainy tv-signal, wifi was non-existent in the room and slow in common areas. Beds were good, aircon a bit outdated, but worked well. Bathroom was clean, large and well-equipped. The rooms were quiet, no trouble with noises from other rooms. The grounds are beautiful with a well-maintained garden and plenty of wildlife. There is some fitness-equipment available outside.

The food in the restaurant is not very good. The taste is so-so, the menu is nothing special. A little overpriced for what you get. The pool is really nice, there is ample parking space, but I think there are better places to stay in the same price-range.

Stayed: July 2017, travelled with family
1  Thank S1lv3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEsquivel, Manager at Villas Rio Mar, responded to this reviewResponded 26 July 2017

Thank you so much for your comment.
Dear S1lv3r, The check at the hotel is at 3:00 pm, Housekeeping need to clean the rooms once the previous clients leave the rooms. This previous days we have big groups of clients and they had time to do the Check Out at 12:00 pm. Our staff try their best cleaning the rooms before the Check In time to avoid our clients to wait for their rooms. However sometimes we require more time. If the clients need to wait for their room our Reception staff always tell them to wait in the swimming pool or restaurant area, if the person on shift forgot to give you more specific instructions we apologize for that, we always try to give directions or recommendations to our guests, and we do have an office where you can safe your luggage while you wait for your room. About the pedicure its works with a previous reservation, we called the girl and unfortunately in this case she was full, so she didn´t have space. Is a shame that our room did not meet your expectations. But for us was a pleasure to had you here.

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Reviewed 9 July 2017 via mobile

The garden is just beautiful the hotel is super clean the room is confortable and also the restaurant is very good I had a problem with the behaviour of one of the receptionist but the manager was very nice great option

Stayed: June 2017, travelled with family
Thank massimilianograssia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEsquivel, Manager at Villas Rio Mar, responded to this reviewResponded 10 July 2017

Thank you so much for comment us. Was a pleasure to had you here.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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