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All reviews red rocks shops and restaurants sister property middle of town amazing views snoopy rock free breakfast view from the balcony pink jeep tours top floor king suite within walking distance third floor gas fireplace pool and hot tub no elevator yogurt
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Reviewed 16 May 2021

Buyer be warned - Paid for a "premium room" with little premium value.

Cons: Broken fireplace in room. Teeter-totter toilet in bathroom (yes, when you sit down on the toilet and someone in an adjoining room sits on theirs your toilet will rise and fall). Broken shower door, everytime we tool a shower the door wouldn't close all the way causing water to spray everywhere. Walls were thin and could hear EVERYTHING going on in the next room. Pool and hot tube were "closed for maintenance", however no maintenance was actually completed during our stay and if you look closely at other reviews you will see it has been closed for some time. High hotel fees, $150 for water, coffee and internet (come on now). Carpet was quite dirty in our room. Stained the bottom of my white shoes, black from dirt (and my feet).

Pro: Mountain view and location (that's it!)

Date of stay: May 2021
    • Value
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Review collected in partnership with this hotel
1  Thank christl1005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donald fraser, Guest Services / Front Office at The Orchards Inn of Sedona, responded to this reviewResponded 5 weeks ago

Thank you for sharing your most recent experience at orchards Inn. We are truly sorry to hear that you were so disappointed with your stay here. We truly value all of our guests' feedback and we do our best to use it to improve. We thank you so much for your honest feedback and look forward to showing you a much enhanced experience in the future.

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Reviewed 16 May 2021

Terrible value for money, this is just an old motel with pool but pool is not in service.
Maintenance is not done properly
This is a big lie and Booking should not promote this hotel
I will never return at the Orchards

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mdeche961617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donald fraser, Guest Services / Front Office at The Orchards Inn of Sedona, responded to this reviewResponded 5 weeks ago

Thank you for your sharing your recent experience at orchards Inn. We are truly sorry to hear that you were so disappointed with your stay here. We truly value all of our guests' feedback and do our best to use it to improve. We thank you so much for your honest feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2021 via mobile

Have stayed here numerous times. The hotel has a great location in the heart of Sedona and the rooms have beautiful views. Currently their pool is closed and empty due to what I was told is maintenance, but in 3 days I have not seen anything being done. Also, when we made our reservation we were not told about the closure. With 90 degree days, if you like to swim like us, you are out of luck.

Date of stay: May 2021
Trip type: Travelled with friends
3  Thank fionabS3893AS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sedona L'Auberge, Owner at The Orchards Inn of Sedona, responded to this reviewResponded 4 weeks ago

Thank you for sharing your experience at Orchards Inn. We are so sorry that our pool is undergoing maintenance. We understand that the timing is not ideal and we are so sorry for the inconvenience that it caused. We appreciate your loyalty to Orchards Inn, and look forward to welcoming you back very soon.

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Reviewed 14 May 2021

Great accommodations, walkable to shops and restaurants as well as short drives to excellent red rocks hikes. The in-room fireplace was perfect for the chilly Sedona morning. Highly recommend and we will be back!

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank hthorn527937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donald fraser, Guest Services / Front Office at The Orchards Inn of Sedona, responded to this reviewResponded 5 weeks ago

Thank you for your kind words about your stay here at Orchards Inn and we are so pleased you enjoyed the experience. We look forward to seeing you again in the future.

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Reviewed 11 May 2021

The location is lovely, perfect for walking everywhere you need to go but the rooms need some serious maintenance. The shower didn’t work, coffee pot was broken and there was no glass protector on the fireplace (very unsafe for children)

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Rachie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sedona L'Auberge, Owner at The Orchards Inn of Sedona, responded to this reviewResponded 4 weeks ago

Thank you for sharing your experience at Orchards Inn. We are so pleased that you enjoyed our convenient location in Uptown Sedona! We also thank you for letting us know about the inconsistencies within your guest room. We are so thankful for guests who provide us with feedback that allows us to better the experience for our guests. We look forward to welcoming you back during your next visit it Sedona!

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