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Reviews (535)
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All reviews stayed here university dr front desk room was clean an early flight rental car phoenix airport east coast free breakfast sky harbor next morning would stay here again place to sleep oatmeal minute drive shuttle service the breakfast area
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Reviewed 1 October 2018

Staff was always on the phone, not helpful. Shuttle and breakfast limited, not early enough if you have a morning flight. Rooms were nice...nothing close to eat or do...couldn't figure out how to get into the pool. Thinking this place was a motel 6 before being converted...not what I expected from a Radisson.

Room tip: Not a fan of this place, wish we would have booked one of the places next door who provided more services. Staff was not helpful
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Tim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Phoenix Airport, AZ, responded to this reviewResponded 4 October 2018

Thank you for taking the time to write a review. We are pleased to know that you appreciate the rooms. On the other hand, we are sorry to hear that your stay was less than satisfying due to the shuttle service, breakfast, the location of the hotel including the pool and that the service you received from the hotel staff during that time. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an exceptional service. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

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Reviewed 30 September 2018

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
TimW4304, General Manager at Country Inn & Suites by Radisson, Phoenix Airport, AZ, responded to this reviewResponded 21 November 2018

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Reviewed 25 September 2018

We needed an hotel that was close to the PHX airport. This is one among na=many. The rooms are clean updated and appealing. Breakfast room was very good. Only downside, the TV blasting the news. Doesn't't matter which national station, its breakfast thats a good time to stay away fro cable news.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank WiltonG3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimW4304, General Manager at Country Inn & Suites by Radisson, Phoenix Airport, AZ, responded to this reviewResponded 21 November 2018

Thank you for taking the time to write a review, the feedback our amazing customers provide is valuable to our team and we are always pleased to hear how we do and how we could do better. I uinderstand that the tv might have been a little to loud we will make sure to find a comfortable volume in the futuer.

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Reviewed 23 September 2018

We received great customer service from everyone we dealt with. We had a nice large room with a comfortable bed. The breakfast offered a nice variety of items and the location was perfect for all the places we wanted to visit.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank goldsbyfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimW4304, General Manager at Country Inn & Suites by Radisson, Phoenix Airport, AZ, responded to this reviewResponded 21 November 2018

How was the baseball trip?? I would love to hear about it if you have time feel free to contact me at 480-829-0700. I'm so proud of the team for taking care of such an amazing custmer, we all work very hard insuring a comforatble stay.

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Reviewed 20 September 2018

Our stay was brief as we just needed a place to crash near the airport before an early flight, but our short stay was pleasant. Rooms were clean, conveniently close to PHX, and a really nice free breakfast. I noticed the pool was laughably small and the beds were just a little saggy, but all in all I was pretty happy with the stay.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Matt K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimW4304, General Manager at Country Inn & Suites by Radisson, Phoenix Airport, AZ, responded to this reviewResponded 21 November 2018

Thank you for taking the time to write a review, I hope you get to come back and visit us for a longer stay in the future, Do you remember what room you stayed in? I would like to take a look at that mattress myself. I certanly understand that the pool is on the small side however im happy you were able to enjoy it. please feel free to contact me for more feedback. 480-829-0700

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