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All reviews phoenix airport the executive lounge close to the airport next morning rental car front desk staff breakfast buffet would stay here again convenient location business trip fitness center shuttle hertz proximity convenience freeway conference
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Reviewed 8 September 2021

Everything was amazing this hotel was absolutely amazing employees was absolutely amazing food drinks and pool was amazing I absolutely would recommend coming here again for a vacation any day any time

Date of stay: September 2021
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank aaliyahramos1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Scott s, General Manager at Hilton Phoenix Airport, responded to this reviewResponded 9 September 2021

Thank you very much for sharing your positive experience during your recent visit to our hotel!!

We are so glad that you enjoyed staying with us and look forward to seeing you and your family in the future. On behalf of our entire team, we appreciate you choosing to stay with us and wish you continued safe travels!!

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Reviewed 8 September 2021

This hotel is awesome. It offers shuttle service to and from the airport. It’s a 10-15 minute drive without traffic to the Sun Devil Stadium. Great staff, awesome accommodations. Breakfast and dinner.

Date of stay: September 2021
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts
Thank voyet23
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Scott s, General Manager at Hilton Phoenix Airport, responded to this reviewResponded 8 September 2021

Thank you very much for providing us your positive feedback!!

We are very pleased that you enjoyed your stay with us and look forward to your next visit. We will be sure to share your comments with our entire team and appreciate you choosing to stay with us very much.

On behalf of our entire team, we wish you safe travels:)

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Reviewed 6 September 2021

In AZ on business flying in and out of Phoenix Sky Harbor. A great location not to far from great restaurants or the airport. Hotel Management and service were top notch. Restaurant and bar was close and staffed well. I will stay there again!

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank tlain2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Scott s, General Manager at Hilton Phoenix Airport, responded to this reviewResponded 7 September 2021

Thank you for taking the time to provide us your positive feedback.

We are very pleased that you enjoyed your stay with us and look forward to seeing you again in the near future. On behalf of our entire team, we hope you enjoyed your recent Labor Day weekend and wish you continued safe travels.

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Reviewed 6 September 2021

The room I booked looked like the baseboards and under the wall AC unit looked as though they were not cleaned for months. The buildup of dust was incredible and it was all the way around the room! It made me wonder what else was not clean properly in the room!

Date of stay: September 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank 216dee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Scott s, General Manager at Hilton Phoenix Airport, responded to this reviewResponded 7 September 2021

Thank you very much for providing us your valuable feedback!

We apologize for any cleanliness issues that you experienced during your stay. We have already reached out to you to contact the hotel manager to exceed your expectations in resolving the issues you experienced to ensure your loyalty to our hotel and the Hilton Brand.

We hope you enjoyed your recent Labor Day weekend and look forward to seeing you again soon. On behalf of our entire team, we wish you continued safe travels.

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Reviewed 4 September 2021 via mobile

The location is right off the highway and pretty close to the airport. Staff was very friendly and helpful. The pool is very nice.

The parking lot was in pretty rough shape and the hotel is nice but a bit dated.

In our room the only thing that I would say wasn’t good was the air conditioner had a drip and so we had a small water spot below it. I mentioned it to the staff. Otherwise our room was very nice and large.

I will stay here again!

Date of stay: September 2021
Trip type: Travelled as a couple
Thank mikeoZ1432JS
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Scott s, General Manager at Hilton Phoenix Airport, responded to this reviewResponded 7 September 2021

Thank you very much for providing us your valuable feedback!

We are pleased that you enjoyed our hotel and plan to stay with us again during your travels. We do apologize for any issues with the air conditioner and glad that we were able to have this resolved for you.

We hope you enjoyed your recent Labor Day weekend and look forward to seeing you again soon. On behalf of our entire team, we wish you continued safe travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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