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Reviews (1 010)
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All reviews phoenix airport chinese cultural center rental car leave your car shuttle service next morning park and fly early flight complimentary breakfast sky harbor free shuttle oatmeal stayed here for one night fresh fruit front desk staff would stay here again nice room
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Reviewed 1 October 2018

Sam at the front desk was wonderful , helpful, and caring - a total asset to the hotel. He knew the local area and was really helpful getting us back to the airport to return our rental car - he even gave us a map with directions.

Date of stay: September 2018
  • Trip type: Travelled as a couple
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    • Sleep Quality
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Review collected in partnership with Hampton
Thank mgrannypeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2018

Customer service, beginning at the front desk was excellent. Sam was our first contact and he was friendly, helpful and pleasant. I was concerned about having a converted former smoking room because of my wife's allergies and he assured me that was not a problem. We were placed in a brand new renovated room. We were finishing a trip out west and we stayed in hotels/resorts that were more expensive, but this room was the best out of all of the rooms we stayed in on our trip.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
2  Thank bljmp1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2018

We had a newly remodeled room. They did a great job on the upgrade. I stay in a lot of Hamptons and this was probably the largest standard room that I have had. The staff was nice and helpful. Convenient to the airport a few restaurants.

We did have some issues with people at the pool being very loud. The staff was very gracious about taking care of it.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Tom T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2018

The hotel was undergoing a complete renovation. We were given a newly renovated room that was clean, spacious, and comfortable. The hotel was quiet. Our only concern was with the design of the bathroom which was different--no towel bars to hang wet towels, very odd sink and faucet design and a very heavy and odd bathroom door. Overall service was very good, especially at check in. Staff was most helpful in giving directions to nearby restaurants and directions to the rental car return at the airport. Complimentary breakfast was good. Check out took longer than necessary as the desk clerk seemed to be assigned a multitude of jobs which took her away from the desk for a long period time. All in all, the stay was very good and we would stay there again and recommend to friends and family. Seems we never go wrong at a Hampton Inn.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2018

Fast and friendly check in and out. The room was clean & comfortable. Staff was very nice. Airport shuttle is so convenient & nice to be able to leave your vehicle there. They also have security patrolling the parking lot, which is comforting.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank WendyS2347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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