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Reviews (1 142)
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7 - 12 of 1 142 reviews
Reviewed 2 weeks ago

The hotel itself was fine for my one nights stay, the breakfast was tasty and a good value, but the location was sketchy and very run down. I didn’t like this hotel simply because of the poor surroundings.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
Thank travelgalll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this reviewResponded 2 weeks ago

Thank you for sharing your feedback with us. I am glad you enjoyed some aspects of your experience at our hotel, including our delicious breakfast. We do hope you will visit us again so you can have the pleasant experience we wish for all of our guests!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Wonderful staff.
Very friendly, personable and accommodating.
Worked quickly to resolve any issues and often contacted me to ensure things were going well and that I had good service.
The staff here is worth the stay

  • Stayed: June 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
Thank 333jennifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this reviewResponded 2 weeks ago

It is pleasing to hear our staff was welcoming and accommodating throughout your stay, as we strive to provide all of our guests with a first-rate customer service experience. We loved having you as a guest at Hilton Garden Inn Phoenix Airport North, and look forward to the opportunity to welcome you back in the future!

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Reviewed 3 weeks ago

First time in Arizona and the location is near several major cities. Tempe, Scottsdale etc. My Wife went to a Diamondbacks game and we took an Uber. Located about 10 minutes from downtown Phoenix. Drove around the entire area because of the close proximity.

Staff at this hotel was very friendly. The cleanliness was very nice. And the food was very tasty. Only ate breakfast because we were out all day long. Very quiet venue.

I would stay there again because the rates are very reasonable.

  • Stayed: June 2018, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank carlos c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this reviewResponded 3 weeks ago

Carlos, thank you for your review. It is always great to hear a guest made the most of our convenient location to explore all that our area offers. We hope you had a great time at the Diamondbacks game! I am also pleased that you found our staff welcoming, and that you enjoyed our tasty breakfast. It was a pleasure to host you, and we do hope you will return to us at Hilton Garden Inn Phoenix Airport North for another satisfactory stay!

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Reviewed 4 weeks ago

3rd time staying here. This hotel is clean, staff is wonderful, breakfast is outstanding and shuttle service is fast and friendly. The location of the hotel is convenient to any part of Phoenix, Scottsdale or Tempe.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank jamespP7447LP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this reviewResponded 3 weeks ago

James, it is wonderful to hear you had another excellent stay with us, and that you found our location convenient for exploring our great area! Your compliments are much appreciated and valued. It was a pleasure to host you again at Hilton Garden Inn Phoenix Airport North, and we look forward to the opportunity to welcome you back soon!

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Reviewed 4 weeks ago

Nice hotel and good shuttle services. I wouldn't stay here for the ambiance of the nearby airport, but if you a 5 am flight, it would be a good choice. The price is reasonable for the quality and location.

  • Stayed: February 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this reviewResponded 3 weeks ago

James, we are glad you found our hotel conveniently located, and a good value. It was a pleasure to host you, and we hope we may have an opportunity to welcome you back for the first-rate experience we wish for all of our guests!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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