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Reviews (4 345)
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71 - 76 of 4 346 reviews
Reviewed 2 weeks ago

I love this place. The pool is exceptional. The staff is friendly. The hotel is clean and the rooms are large. They are in the middle of a large scale remodel. The parking is inconvenient and there are lots of long narrow makeshift hallways. That's being said the construction was not noticeable from the room or the pool. Once this place is fully remodeled it will be top notch.

Agaves restaurant was great! Good food, good price, good service.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with Caesars Entertainment
Thank Jean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vojinaga, Manager at Harrah's Ak-Chin Casino Resort, responded to this reviewResponded 2 weeks ago

Thank you for the feedback. We are happy to know that you enjoyed your stay. We value all of our customers and strive to deliver service with passion to each who visits our facility. Enjoy your summer and we look forward to your next visit.

Sincerely,
Vanessa Ojinaga
Customer Service Specialist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

The rooms are large and clean the food is excellent all the people we deal with are excellent.We drive 125 miles one way to come to AK-CHIN when we have 4 casino's with in a 1/2 hour from our home so you know we really enjoy the casino.

Room Tip: Ben coming to AK-Chin many years and never a problem with the room alway's clean and quiet.
  • Stayed: June 2018, travelled with family
    • Value
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Review collected in partnership with Caesars Entertainment
Thank philadon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vojinaga, Manager at Harrah's Ak-Chin Casino Resort, responded to this reviewResponded 2 weeks ago

Thank you for the feedback. We are delighted to know that you really enjoy our casino. We strive in providing excellent customer service and ensuring our guests have a memorable experience. Have a great summer and we look forward to your next visit.

Sincerely,
Vanessa Ojinaga
Customer Service Specialist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Great Black Jack friendly employees I left my phone charger in the room Gabby from the front desk and Lupe from housekeeping found it and made sure I got it back before I realized it was missing. Everytime I go to Harrahs ah chin the service and atmosphere is AWESOME

Room Tip: try the brand new tower
  • Stayed: June 2018, travelled as a couple
    • Value
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Review collected in partnership with Caesars Entertainment
Thank LandSharkLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vojinaga, Manager at Harrah's Ak-Chin Casino Resort, responded to this reviewResponded 2 weeks ago

Thank you for the feedback regarding your recent stay. We take pride in the service we deliver each day. We have multiple avenues of recognizing our employees and one of the greatest is being able to share the wonderful comments we receive from our guests! I will personally forward your comment to our Hotel and Housekeeping Team. Thank you, again, and we look forward to your next visit.

Sincerely,
Vanessa Ojinaga
Customer Service Specialist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

The work is coming along fine. Doing great job. Like resort rooms and will miss using them when you start upgrading . Bring back great statue in front and burrowing owls , Miss them.Tried tower room and was impressed.Shower could use extra hand rail.

  • Stayed: June 2018, travelled solo
    • Value
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Review collected in partnership with Caesars Entertainment
Thank MARTIN L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

My room was exactly what i asked for. Room were clean and smelled amazing compared to other rooms I been in, room sevice had a great variety of food to choose from, relaxing swimming pool area, easy access to your vehicle.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank sab0rlatin01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vojinaga, Manager at Harrah's Ak-Chin Casino Resort, responded to this reviewResponded 2 weeks ago

Thank you for the feedback. We appreciate that you consider us "the Biggest & Best Playground!" Have a great summer and we look forward to your next visit.

Sincerely,
Vanessa Ojinaga
Customer Service Specialist

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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