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“Good hotel let down by the restaurant”
3 of 5 bubbles Review of Majeka House

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Majeka House
Ranked #3 of 112 Stellenbosch B&B and Inns
Certificate of Excellence
Stoke-on-Trent, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good hotel let down by the restaurant”
3 of 5 bubbles Reviewed 18 March 2017

A good hotel with very helpful and friendly staff. Excellent large bedroom with some interesting features - particularly the painted ceiling (a la Da Vinci). And a silent air con ! All very well maintained.
First night we ate in the bar. A mediocre salad followed by a very good crème caramel.
For breakfast there was plenty of choice but disappointed with the rubbery omelette.
We were looking forward to dinner in the Makaron restaurant. We had been advised to book a table when we made the Hotel booking back in January, and were also sent a sample menu which looked very good.
I can only describe the meal as dreadful. There was not a single thing which we enjoyed. The waiter did not seem to care that we did not enjoy the meal and nor did the receptionist when we complained during our check out the following morning. Maybe the chef did not turn up for the Friday night we ate there.
I have regretted the fact that we actually paid for this meal ever since.
I have written a separate review of the Makaron.
The Hotel itself is good, in a nice location, but a little out of town so best to have your own transport to access some of the restaurants in Stellenbosch.

Room Tip: 208 nice ground floor room but no views
See more room tips
  • Stayed March 2017, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kdequekervandermerwe, Owner at Majeka House, responded to this review, 5 weeks ago
Dear Peter D,

We are very pleased that you enjoyed Majeka House and of course very disappointed that your experience at Makaron or any other part of our food and beverage offering did not meet with your expectation.

Both the restaurant manager and the receptionist reported your impression to us and we have take your comments up with our kitchen team.

Kind regards

Karine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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502 reviews from our community

Traveller rating
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    7
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 March 2017

Majeka House is very nicely decorated with a lot of quirky details. This hotel probably wouldn’t suit everyone but I loved it!

Although slightly away from the town centre, it is the ideal base to explore the shops, galleries, museums of Stellenbosch as well as all the vineyards and restaurants of the surrounding countryside.

We ate in the restaurant - Makaron - one of the top restaurants in Africa. Wow! The staff are on hand, delightful, friendly and want to help you with everything. After dinner, be sure to go into the bar which has a lovely ambience and a great cocktail list!

  • Stayed November 2016, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Gemma H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kdequekervandermerwe, Owner at Majeka House, responded to this review, 5 weeks ago
Dear Gemma H,

We are so pleased that you enjoyed your stay at Majeka House and shared your experience on this forum.

The restaurant team is particularly pleased to have satisfied your palate and met with your service expectations.

We hope to welcome you very soon back at Majeka House.

Kind regards

Karine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartford, Connecticut, United States
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 14 March 2017

Truly exceptional boutique hotel in a quiet neighborhood. Beautiful and very comfortable rooms, incredibly friendly staff members and exceptional service. I highly recommend the establishment whether for business or for pleasure.

  • Stayed February 2017, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Jnopol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kdequekervandermerwe, Owner at Majeka House, responded to this review, 15 March 2017
Dear Jnopol,

The entire team joins me to thank you for taking the time to leave us such a fantastic review about your experience at Majeka House.

We are delighted that you enjoyed your time with us and surely look forward to welcoming you back in the near future.

Kind regards

Karine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buggenhout
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 12 March 2017

It was very nice. Top. Everybody ( the hole staff) was very friendly for us.
It is a place to come relax
Nice Food in the restaurant.
High quality and good wines.
Rooms also very good .
Ons is blij om daar te wees.

  • Stayed February 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ronny J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kdequekervandermerwe, Owner at Majeka House, responded to this review, 13 March 2017
Dear Ronny J,

We are so delighted that you enjoyed your stay at Majeka House.

The entire team joins me to thank you for leaving us such a rewarding review about your time with us.

Looking forward to welcoming you back in the near future.

Kind regards

Karine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chapel Hill, North Carolina
Level Contributor
135 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 11 March 2017

Overall this moderately costing hotel is quite perfect. it is quiet, has lovely rooms, very hlepful friendly service and good but not exceptional food. The buffet breakfast is very good with eggs made to order, good service and a great selction. the inside-outside dinign is great. there is a small guym nice pool and great relaxing areas. This is a quality place. The internet is good but not expceptional but they will help fix any problems ina most prompt manner.

Room Tip: if difficulty with stairs ask for first floor flats.
See more room tips
  • Stayed March 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barry p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kdequekervandermerwe, Owner at Majeka House, responded to this review, 13 March 2017
Dear barry p,

Thank you very much for leaving us such a lovely review about your stay at Majeka House.

We are delighted that you enjoyed the relaxing atmosphere we create, as well as our breakfast offering.

We have made note of your other comments and are glad that our team was able to assist.

Kind regards

Karine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Majeka House

Property: Majeka House
Address: 26 - 32 Houtkapper Street | Paradyskloof, Stellenbosch 7600, South Africa
Phone Number:
Region: South Africa > Western Cape > Stellenbosch
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 112 B&Bs / Inns in Stellenbosch
Price range (per night): R2 101 - R3 990
Hotel Class:5 star — Majeka House 5*
Number of rooms: 23
Official Description (provided by the hotel):
Owner-managed and blissfully private, Majeka House is an ideal base from which to explore the historical town of Stellenbosch with its interesting shops, galleries, museums, and alfresco café culture. Numerous famous vineyards and award-winning restaurants, dotted along the Stellenbosch wine route, are within striking distance. This prime location combines with luxurious accommodation, thoughtful service, a sophisticated bar and restaurant, a professionally run spa and spacious grounds to create what is undoubtedly one of the most stylish boltholes in the Cape Winelands.After extensive renovations and a designer makeover in 2011, Majeka House now boasts 22 rooms and sophisticated yet witty interiors. There are two new luxury mountain suites above the main hotel with large mountain-view balconies, and three new junior garden suites overlooking a shared, exclusive-use pool area. And, while the entire hotel is ‘parent friendly’, there’s also a fully self- contained villa – set apart from the main hotel and with a large private pool and garden – that is designed specifically with families in mind.The new suites were all conceptualised and decorated by interior design wunderkind Etienne Hanekom, who is also responsible for the award-winning interiors of Makaron Restaurant, the lobby and bar. They capture a sense of drama with boldcolours, rich textures and eye-catching custom-designed wallpapers but are also comfortable, inviting spaces for complete rest and relaxation.All contain thoughtful extras, such as comfy Crocs instead of hotel slippers, a Lavazza espresso machine, Wi-Fi internet and a DVD player with a wide choice of movies. The spacious and cleverly designed en suite bathrooms are fragrant with local toiletries made with indigenous plant extracts.In Makaron Restaurant, a stylish, contemporary interior using a clever mix of repurposed and recycled furniture complemented by modern statement pieces has been created. The result is a visually stimulating space that offers extreme comfort and encourages complete immersion in the dining experience. The overall effect is an understated feeling of luxury.Airy and light, the restaurant overlooks lush gardens and leads onto a sheltered terrace for alfresco dining. It is in this stimulating setting that resident chef Tanja Kruger presents her menu of fresh, modern cuisine grounded in the French classics. ... more   less 
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Also Known As:
Majeka House Hotel Stellenbosch
Majeka Hotel Cape Town

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