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Majeka House
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Reviews (623)
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Show reviews that mention
All reviewsmakaron restaurantindoor poolpremier roomsemi private poolmacaroonsgreat spaspa treatmentssteam roomattention to detailboutique hotelinterior designmountain viewcape towna real treatwine countrytop classsouth africa
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127 - 132 of 623 reviews
Reviewed 28 February 2017

Beautiful property and a nice welcome but it quickly went down in our estimation - some good points as follows:

* Floyd was courteous and charming at all times - a lovely man
* The girls in the dining room were so pleasant and gave good service
* Very nice gardens and pool area
* Very trendy no attractive furniture all over the hotel
* Our room was a good size with all the amenities you would expect
* The breakfast was excellent - lots of choice and great coffee

Bad points:

- The wifi was terrible - slow and unobtainable at times. Every time you left an area you had to log in again. When we complained, we were told that that was due to the fact that they didn't want too much data being used when you were not actually on your device? Another excuse on departure was that it was like that in South Africa!
- The hotel public pathways and doorways to rooms and general outside maintenance was in need of attention.
- The paper was coming way from the ceiling in our room
- The seal on the bottom of the shower door was coming away and when I told them at reception, it had been removed totally when I next went to my room - consequently when we showered, water spelled onto the bathroom floor.
- The toilet brush was really dirty and should be thrown away
- We had to carry our own suitcases up to our room on arrival - no offer for them to be taken up - unbelievable! We could have asked but it was supposed to be a 5 star hotel and you should not have to ask!
- For anyone who wants transport to stellenbosch, get the hotel to phone for a taxi - although when we ordered our taxi, we were provided with a private hire car as according to Wonder, there were no taxis in stellenbosch! If you google, you will see that there are. We had to pay Rand 150 for one way in - what a rip off. We got an Uber cab home at a cost of Rand 57!!
- We ate in the restaurant the first night and it was so bright in there and felt like a canteen - no atmosphere. The food was okay but I felt it was overly pretentious and my husband had a very bad stomach upset overnight and the only thing he ate differently to me for the previous 24 hours was the Springbok, so had to put it down to that!
-When we checked out we paid by cash and had to remind the girl on reception to give us our change!

Overall, we feel that it is definitely style over substance and the vibe we had whilst staying for three nights was not good.

  • Stayed: February 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Lizzie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kdequekervandermerwe, Owner at Majeka House, responded to this reviewResponded 1 March 2017

Dear Lizzie P,

Thank you very much for your review.

We have made note of all your comments and will make sure that our team is informed of the fault that you found whilst staying with us.

Kind regards

Karine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2017

Majeka is a truly exceptional establishment with incredibly friendly staff memebers and exceptional service. I highly recommend the establishment whether for business or for pleasure. I look forward to revisiting Majeka on my next stay in Stellenbosch.

  • Stayed: February 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nchaupek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kdequekervandermerwe, Owner at Majeka House, responded to this reviewResponded 28 February 2017

Dear nchaupek,

Thank you very much for leaving us such a positive review about your experience at Majeka House.

We are delighted that you enjoyed your stay and particularly our team's service delivery.

We look forward to welcoming you back in Stellenbosch soon!

Kind regards

Karine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2017

Stayed for 2 nights and it was so relaxing and peaceful! The staff was really awesome, we wanted to go on a vineyard tour at the last minute and they made some calls to make it happen for us. The grounds were beautifully manintained. We took a walk one morning, around the neighborhood and came across the Vriesenhof vineyard. Don't think twice, book your stay with the Majeka House, you won't regret it!!

  • Stayed: December 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Kjbaker13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kdequekervandermerwe, Owner at Majeka House, responded to this reviewResponded 21 February 2017

Dear Kjbaker13,

The entire team joins me in thanking you for such a lovely review about your experience at Majeka House.

We are delighted that you enjoyed your stay with us and that you would recommend our establishment!

Kind regards

Karine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2017 via mobile

From the Minute we arrived to the Minute we left we Felt Truly Welcome but with a High level of Service. The Bar is lovely to relax in during the Evening and Breakfast was First Class. We had a Super Room and lots of Space.

Stayed: February 2017, travelled as a couple
Thank NicholasMarlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2017

Lovely stay at Majeka. The staff were exceptional, specifically Wonder and reception. Rooms were beautiful. The restaurant doesn't offer a big variety and although the food quality was excellent, the portions were too small and not as filling as we would've thought.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank g432017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kdequekervandermerwe, Owner at Majeka House, responded to this reviewResponded 17 February 2017

Dear g432017,

Thank you very much for leaving us such a lovely review.

Wonder and our entire team are delighted to read that you enjoyed your stay with us and we have made a note of your comments about our food offering at Makaron.

Looking forward to welcoming you back at Majeka House soon.

Kind regards

Karine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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