My stay at the hotel was very lovely from the staff to the breakfast and the location is very great since its close to the city center , the only thing I can say was not nice was the room standards from having stains on the bedding as well the towels are old and more attention to detail should be paid in the showers.
Dear Roving
Thanks for your feedback. I am very disappointed and surprised to hear your evaluation. As you know, Rover Manor Boutqiue Hotel prides itself in very high standards, and is repeatedly recognised for its attention to detail.
I have asked the manager for a full report of your stay, and I will be in touch privately once I understand the situation a little better.
Warm regards.
Lorraine
Despite the hot water cylinder packing up on a very cold night, there were enough pluses to want us to return to this well-appointed and well-situated boutique hotel. ours was merely an overnight stay and we would happily stay longer should we wish to explore more of this beautiful student town.
The service was friendly, genuinely caring and professional at all times. Breakfast was a treat, with the coffee being the best we've experienced from "those" machines that have become fashionable in hotel breakfast rooms.
All in all, a very pleasant stay - we'll be back!
Geoff & Liz Kieswetter
Dear Scenic
Thanks for choosing River Manor Boutique Hotel for your recent one night in Stellenbosch. There is so much to see in the area, and in the town that next time you should really try for longer.
I am delighted that you enjoyed your time with us, and really appreciate you taking the time to post a review. Apologies again about the geyser, unfortunately there is no pre-warning when they feel that their life is up. I am delighted that we managed to find a solution for you.
Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Riber Manor Boutique Hotel, or another one of The Living Journey Collection in Cape Town, Franschhoek, Hermanus and Robertson.
Warm regards, and many thanks again.
Lorraine
The perfect place to stay in Stellenbosch. Excellent accommodation in large comfortable rooms with all the amenities needed. Perfect location on the Eerste river, safe parking and walking distance to town centre, university and sport facilities. Very friendly staff and an excellent breakfast.
Dear PTredoux
Thank you for your wonderful review and for choosing River Manor Boutique Hotel for your recent trip to Stellenbosch. I am delighted to read how much you enjoyed your stay with us.
We get a lot of great comments about the locations, which as you say in close to everything, although tucked away to be nice and quiet.
I have shared your lovely comments about the team, they always appreciate when their passion and hard work is recognized, so thanks for that.
Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to River Manor Boutique Hotel, or another one of The Living Journey Collection in Cape Town, Franschhoek, Hermanus and Robertson.
Thanks again, and warm regards.
Lorraine
Couldn’t wish for a better stay in Stellenbosch. Lovely accommodation, super breakfast and an amazing staff! Special thanks to Sakhi for all the fun chats. Also the location is perfect, really close to the restaurants (walking distance).
Dear Imke
Thank you for taking the time to post a review, and for choosing River Manor Boutique Hotel for your recent trip to Stellenbosch. I am really pleased to read how much you enjoyed your time with us.
We get a lot of great feedback about our great location, and it is wonderful to be able to take on so much of what Stellenbosch to offer on foot. I am also particularly happy to read how special you found the service and the friendliness of the team. I will share your comments with them.
Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Rover Manor Boutique Hotel, or another one of The Living Journey Collection in Cape Town, Franschhoek, Hermanus and Robertson.
Thanks again and warm regards.
Lorraine
The hotel had everything we could wish and we were more than happy. The employees are super nice and they are helpful and friendly in every situation. We booked a winetasting at the reception and it was incredible. Nothing to improve or add from our side😊
Dear Liviaa
Thank you for choosing River Manor Boutique Hotel for your recent trip to Stellenbosch, and for taking the time to post such a wonderful review.
I am delighted to read how much you enjoyed your stay with. The service is always such an important aspect, so I am delighted that you enjoyed the friendliness, and professionalism of the team. I am also very pleased that you enjoyed the wine-tasing. We are very spoilt for choice with the great wineries around the Stellenbosch area.
Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to River Manor Boutique Hotel, or indeed another one of The Living Journey Collection in Cape Town, Stellenbosch, Hermanus and Robertson.
Thanks again and warm regards.
Lorraine
