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Traveller rating
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All reviews huge bathroom wine tour lovely hotel few minutes walk small hotel lovely town stayed here for nights cape town breakfast is served our honeymoon each morning the ground floor the location is perfect glass of wine central stellenbosch wonderful stay pools
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61 - 66 of 388 reviews
Reviewed 17 July 2022

We had a wonderful time at your hotel. The staff were exceptional and went over and above the call of duty to ensure that each and every need and want was met. The staff were so friendly, engaging and helpful, the accommodation was beautiful and the breakfast was fantastic.

The only down side of our experience was the inconvenience of daily interruptions of electricity supply with load shedding - a national problem - but even at that the staff were most helpful with lighting and warm log burning fires!!!

Would most definitely recommend this boutique hotel to anyone interested in seeing Stellenbosch and it’s beautiful surrounding country side!

👏👏👏👏👏⭐️⭐️⭐️⭐️⭐️

Date of stay: July 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank johntwomey48
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine Schaefer, Owner at River Manor Boutique Hotel, responded to this reviewResponded 30 July 2022

Dear John

Many thanks for your wonderful and detailed review, and for choosing River Manor Boutique Hotel for your recent trip to Stellenbosch.

We are delighted that the team made such a significant impact on you, they really do work very hard to master that perfect balance between professional service and friendliness.

I apologize for the load shedding interruptions; this is a tough burden which raises its head every few years and it is always very unfortunate.

We really appreciate your strong endorsement. Please do stay in touch and let us know when you are planning your next trip to Stellenbosch, we would love to welcome you back to River Manor Boutique Hotel, or indeed to another one of The Living Journey Collection in Cape Town, Franschhoek and Hermanus.

Warm regards and thanks again.

Lorraine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2022

Such a wonderful stay. On a chilly Stellenbosch evening it was lovely to sit by the open fire with a delicious glass of wine. We had enjoyed a late lunch in the winelands so the beautifully prepared cheese platter in our room was just right. Staff were welcoming and very attentive, especially at breakfast the waitress took time to explain the options and kept the buffet looking fresh and well stocked. The location is perfect, just a short walk from the town, but in a quiet, tree lined street.. close to the river of course. We will definately book again to spend more time in and around Stellenbosch.

Date of stay: May 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Carole A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine Schaefer, Owner at River Manor Boutique Hotel, responded to this reviewResponded 20 June 2022

Dear Carole

Thank you for taking the time to post such a wonderfully detailed review, and for choosing River Manor Boutique Hotel for your recent stay in Stellenbosch.

I am so pleased that you had a chance to try our new 'all day dining' menu. It has been very popular. especially amongst guests who have enjoyed a big, delicious winelands lunch!

Thank you for highlighting the service and the team members. They really do a great job of striking the balance between passion, professionalism and friendliness. They will be delighted with the feedback.

Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to River Manor Boutique Hotel, or indeed to another one of The Living Journey Collection in Cape Town, Franschhoek and Hermanus.

Warm regards and thanks again.

Lorraine

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Reviewed 9 June 2022

Loved the staff and the venue was idyllic! Carol, the kitten, made it all the better! The staff helped us throw a mini wedding that was planned at the last minute. They made us feel so welcome and special. The afternoon tea and cake is a winner. The beds were AMAZING and the fire in the lounge made the place feel like home.

Date of stay: May 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank chatwithjacktilbury
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine Schaefer, Owner at River Manor Boutique Hotel, responded to this reviewResponded 20 June 2022

Dear Jack

Thank you for taking the time to post such a wonderful review. It was such a pleasure to host your wedding at River Manor, and the day (against all weather predictions) was just so beautiful. Thank you for choosing us.

I have shared your wonderful comments with the team, who always appreciate the great feedback, and Carol will get an extra little treat!

We wish both of you endless happiness together and every good wish for the next chapter in your lives. Please do stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to River Manor Boutique Hotel, or indeed to another one of The Living Journey Collection in Cape Town, Franschhoek and Hermanus.

Warm regards and thanks again.

Lorraine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2022

The staff. the setting, the hospitality, the rooms, the location... Everyone was perfect at River Manor, we were quite a large gathering but everyone felt personally attended to there was always someone on hand to help. Definitely the best Boutique Hotel experience I've come across. I would give 10 stars if I could.

Date of stay: May 2022
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank peterstav2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine Schaefer, Owner at River Manor Boutique Hotel, responded to this reviewResponded 20 June 2022

Dear Peter

Thank you for your wonderful review, and for choosing River Manor Boutique Hotel for your recent stay in Stellenbosch. We are delighted that you enjoyed your stay.

It is very rewarding to read of excellent service and special little touches, this is really the space where excellence thrives, so we are very happy when it is so completely appreciated.

Please so stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to River Manor Boutique Hotel, or indeed to another one of The Living Journey Collection in Cape Town, Hermanus and Franschhoek.

Warm regards.

Lorraine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2022

We stayed here for 3 nights in May. A lovely light and airy hotel with a huge bedroom and bathroom. The staff are exceptional - really friendly and attentive and definitely made us feel welcome. Breakfast had a good choice of cold buffet plus hot meal to order and afternoon tea and cake was always welcome. The only reason I haven't given it 5 stars is that there was no heating in our rooms although fires were around in the communal areas.

Date of stay: May 2022
    • Value
    • Cleanliness
    • Service
Thank Stay292187
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine Schaefer, Owner at River Manor Boutique Hotel, responded to this reviewResponded 8 June 2022

Thank you for taking the time to post such a wonderful review and for choosing River Manor Boutique Hotel for your short stay in Stellenbosch.

I am so pleased that you enjoyed your stay with us, and appreciated our design and décor and that you were impressed by our amazing team members. I will share your kind words with them and I know that they will be very grateful at having been mentioned.

I am upset to read that the only reason that you marked us down from 5 stars was because of heating. All of our rooms have dual purpose Air Conditioning / Heating units. These are easy to use and very effective. It is such a shame that you didn't mention it to the team as it would have been a very easy fix. I will also just remind the team to specifically point this out on room orientations.

Please stay in touch and let us know when you are planning your next trip to Stellenbosch. We would love to welcome you back to River Manor Boutique Hotel, or indeed to another one of The Living Journey Collection in Cape Town, Franschhoek and Hermanus.

Warm regards and thanks again.

Lorraine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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