We had a lovely stay at Lanzerac. The experience really raised the bar on our understanding of a leisure experience. From the serene surroundings, the luxurious facilities and their friendly, warm and professional service.
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lizelleb556
Cape Town, South AfricaLancerac Anniversary stay
Review of Lanzerac Hotel & Spa
Reviewed 08 Sept 2024
We celebrated our Silver Jubilee Wedding Anniversary at Lancerac Hotel & Spa and the experience was nothing short of AMAZING! From the lovely champagne offered when checking in to the bottle of bubbles to the complimentary "Happy Anniversary" desserts we received at dinner and breakfast was a true spoil. The attentiveness and friendliness of the staff throughout the hotel made us feel super special during our stay. Will definitely be back again soon :)
Date of stay: September 2024Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
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Nathan Daly, Guest Services / Front Office at Lanzerac Hotel & Spa, responded to this review
Responded 4 weeks ago
Dear Lizelle,
Thank you so much for your wonderful review! We are thrilled to hear that you chose Lanzerac Hotel & Spa to celebrate your Wedding Anniversary and that your experience was nothing short of amazing.
It’s delightful to know that you enjoyed the champagne and desserts.
We strive to make every guest feel special, and it’s amazing to hear that we succeeded during your stay.
We look forward to welcoming you back again soon!
Kind regards
The Lanzerac Team
Thank you so much for your wonderful review! We are thrilled to hear that you chose Lanzerac Hotel & Spa to celebrate your Wedding Anniversary and that your experience was nothing short of amazing.
It’s delightful to know that you enjoyed the champagne and desserts.
We strive to make every guest feel special, and it’s amazing to hear that we succeeded during your stay.
We look forward to welcoming you back again soon!
Kind regards
The Lanzerac Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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6 - 11 of 1 182 reviews
518emile
Somerset West, South Africa
1
Date of stay: June 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan Daly, Guest Services / Front Office at Lanzerac Hotel & Spa, responded to this reviewResponded 5 September 2024
Thank you 518emile,
We are very grateful for your kind words and happy that Lanzerac was able to provide an amazing experience for you.
We hope that you will visit us again soon.
Kind regards
The Lanzerac Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
JeffBots
Gaborone, Botswana
51
We had a lovely break at Lanzerac. The room was amazing (who knew you can have a hotel room with a steam bath in the loo)? Amazng stay.
Date of stay: August 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan Daly, Guest Services / Front Office at Lanzerac Hotel & Spa, responded to this reviewResponded 1 September 2024
Thank you JaffBots for your great review!
We’re thrilled to hear you enjoyed your stay and the unique features of your room.
We look forward to welcoming you back for another amazing experience
Warm regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
R6750QUjohnf
6
We had a very relaxing and enjoyable stay, including tasting menu with wine pairing, and cellar tour. The property is beautiful, the rooms could not be faulted and the staff were exceptionally friendly, helpful and knowledgable.
Date of stay: August 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan Daly, Guest Services / Front Office at Lanzerac Hotel & Spa, responded to this reviewResponded 1 September 2024
Thank you R6750Qujohnf for your wonderful review!
We’re delighted to hear you had a relaxing and enjoyable stay, and that you appreciated the experiences Lanzerac has to offer. It’s great to know you found the property beautiful and the staff exceptionally friendly and knowledgeable.
We look forward to welcoming you back!
Kindest regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
andreamuller2024
Cape Town, South Africa
1
My husband and I had the most fantastic stay at the Lanzerac Hotel & Spa, true luxury with excellent service and superb food. Highly recommended for a weekend away! Although the price tag is a bit hefty, it is worth it if you consider the sheer luxury, pampering and service.
Date of stay: August 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan Daly, Guest Services / Front Office at Lanzerac Hotel & Spa, responded to this reviewResponded 1 September 2024
Hello andreamuller2024
Thank you for your glowing review! We’re thrilled to hear you enjoyed the luxury, excellent service, and superb food at Lanzerac.
We appreciate your recommendation and look forward to welcoming you back for another pampered stay!
Kind regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
FarAway44312531303
1
Lunch at Laranzec was fantastic. Staff was very friendly and the waiter Clever gave us good recommendations. We enjoyed the food and we will definitely come back. I would also like to thank the manager Johane who came around to great us and give us a very warm welcome.
Date of stay: August 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan Daly, Guest Services / Front Office at Lanzerac Hotel & Spa, responded to this reviewResponded 1 September 2024
Good day FarAway44312531303
Thank you for your wonderful review! We’re delighted to hear you enjoyed your lunch at Lanzerac and appreciated the friendly service from Clever and Johan.
Come back soon!
Warm regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC