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“Home away from home”
Review of Basic Bistro

Basic Bistro
Ranked #9 of 308 Restaurants in Stellenbosch
Certificate of Excellence
Price range: US$5 - US$14
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Description: Basic Bistro is cosy restaurant right in the heart of Stellenbosch. We have been making locals and strangers feel at home for many years, with a dedicated focus on using quality ingredients to prepare all meals while setting a comfortable and intimate atmosphere for our guests. We focus on creating Gourmet Burgers, Bountiful Pasta Dishes, Flavoursome Lamb Curry, Matured Steak and Espresso Based Coffees of International Standard. We also pride ourselves in a finely selected and intimate wine list that ranges from 'Easy Drinking' to 'Connoisseur Wines'. Cool down with a White Wine Cocktail, Iced Coffee or Real Fruit Pulp Milkshake topped with whipped cream. Or perhaps calm down with a pot of High Mountain Tea, produced by the tea experts at Nigiro. Have a romantic evening in the corner or invite your friends for a Burger and Craft beer - whatever you do, we hope to make you feel right at home.
Reviewed 1 week ago via mobile

One of the best spots in Stellenbosch. Worth the visit for breakfast, lunch or dinner. Lydie and George gave some excellent service. This place makes you feel at home.

Date of visit: January 2019
Thank daneel71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rico W, General Manager at Basic Bistro, responded to this reviewResponded 5 days ago

Hi Daneel
______________________________________________________________________

So cool to hear from you on TripAdvisor, thanks!
______________________________________________________________________

Really happy that you enjoyed it here with us!
______________________________________________________________________

Hope to serve you with some bistro classics again soon!
______________________________________________________________________

Cosy regards and safe travels!
______________________________________________________________________

Rico Wessels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (867)
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5 - 9 of 867 reviews

Reviewed 1 week ago via mobile

We went because of the TripAdvisor reviews but the menu was pretty average. 50 minutes after arriving we were starving and asked where our food was. Literally 30 seconds later our food came out. Our meals had clearly been sitting under a grill for a long time...the top layer of my rice was hard and the curry top was dry! When I complained i got a superficial apology, but nothing more, so customer service is clearly not a priority. Staff were friendly but overall I wouldn't be back and have no idea why it is rated so highly compared to the many awesome restaurants in Stellenbosch.

Date of visit: January 2019
Thank just_me_314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rico W, General Manager at Basic Bistro, responded to this reviewResponded 1 week ago

Hi there
______________________________________________________________________

Thanks for the review!
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I have addressed this issue with the waiters and owner - we are also having a full staff meeting regarding this to make sure it never happens again! Please email me I would like to invite you back: info@basicbistro.co.za
______________________________________________________________________

Hope to serve you with some bistro classics again soon!
______________________________________________________________________

Cosy regards and safe travels!
______________________________________________________________________

Rico Wessels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

I ate here twice after my hotel recommended it to me. I first tried a curry, then treated myself to a steak the second time around. Both were delicious, and Elby and Rania were friendly, helpful and very professional!

Date of visit: January 2019
Thank RHR1507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rico W, General Manager at Basic Bistro, responded to this reviewResponded 1 week ago

Hi there
______________________________________________________________________

Thanks for the review!
______________________________________________________________________

Really happy that you enjoyed it here with us!
______________________________________________________________________

Hope to serve you with some bistro classics again soon!
______________________________________________________________________

Cosy regards and safe travels!
______________________________________________________________________

Rico Wessels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

We came for supper, sat inside on a warm night and didn't think the aircon was working? The menu is basic bistro (pasta, burgers, salads, curries etc) and the prices are reasonable.
However the greek salad was served in a hot bowl to so the lettuce wilted. The tzatziki dressing was so garlicy that it was fiery hot. The pancetta pasta was too sweet and over herbed tasting almost bottle-sauce like. Not sure if bacon is regarded as pancetta but I never had pancetta. The pulled pork curry is very sweet. Not to our taste but no doubt delicious to some. The cheesecake was not available so we opted for the ice cream with espresso chocolate sauce. That was just terrible. The ice cream was floury and crystalised and the sauce was just a shot of coffee sprinkled with nuts. Avoid that. The service was quite good. We liked our waitress. With so many restaurant options in the town, I wouldn't eat here again.

Date of visit: January 2019
    • Value
    • Service
    • Food
Thank Colleen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rico W, General Manager at Basic Bistro, responded to this reviewResponded 1 week ago

Hi Colleen
______________________________________________________________________

Thank you for bringing this to our attention on TripAdvisor.
______________________________________________________________________

Your comments were taken to heart and an investigation is starting today, seeing that those are some of our top sellers our locals love! Maybe our kitchen had an off day after working too many overtime hours during season. Everything should be back to our usual standard this week! ______________________________________________________________________

Hope to serve you with some bistro classics again soon!
______________________________________________________________________

Cosy regards and safe travels!
______________________________________________________________________

Rico Wessels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Came by spontaneously and hungry - ordered the Santorini Burger and a glass of bubbly and was more than satisfied. Good quality, awesome taste (little salt missing and a little much garlic still tasty) and a very nice waitress named Natalie! Give her a bottle she deserves it

Date of visit: January 2019
Thank 534marenm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rico W, General Manager at Basic Bistro, responded to this reviewResponded 1 week ago

Hi
______________________________________________________________________

So nice to hear from you on our Tripadvisor page, thank you!
______________________________________________________________________

Your review is much appreciated and we love it that you love it here with us! ______________________________________________________________________

Hope to serve you with some bistro classics again soon!
______________________________________________________________________

Cosy regards and safe travels!
______________________________________________________________________

Rico Wessels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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