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Roods49
Polegate, United Kingdom

Fabulous Hotel

5.0 of 5 bubblesReviewed 15 Jan 2024
Absolutely wonderful hotel. For our first time in South Africa we couldn't have picked better. Staff were very welcoming. Room was lovely, huge ensuite with large shower, separate bath and two washbasins. good quality toiletries.
Comfortable bed with really good quality bed linen. Well stocked minibar at very reasonable prices. Nespresso type coffee machine with pods supplied. Nightly turndown service, complimentary bottles of water supplied and sweet treats left on pillow.
We ate dinner in Helena's Restaurant, which is open to non residents, food was superb. Breakfast was sumptuous continental buffet or dishes cooked to order, or both!
Great location in centre of town, many bars and restaurants a couple of minutes walk away. Checkers supermarket about 5 minutes walk away.
All in all a great place to stay in Stellenbosch. We would definitely stay here again if circumstances allow.
Date of stay: December 2023
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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General Manager, General Manager at Coopmanhuijs Boutique Hotel & Spa, responded to this review
Responded 19 Jan 2024
Dear Roods49
Thank you for taking the time to write this wonderful review of Coopmanhuijs Boutique hotel and Spa. We are thrilled to know you enjoyed your time with us.
We look forward to welcome you back again!
Kind regards
Suzaan Groenewald
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews helena's restaurant valet parking church street beautiful hotel middle of town eggs benedict small hotel perfect location central stellenbosch attention to detail restaurants and shops wonderful stay comfortable rooms cape town south africa heart wine
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Reviewed 4 January 2024

My wife and I stayed in this one of the best boutique hotels recently. Excellent room interior, common areas and nice breakfast selection. Staff were very friendly and helpful. Hotel is surrounded by nice streets/restaurants in a very beautiful area of Stellenbosch.

Room tip: Lovely staff and nice interior makes it perfect place to stay.
Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Manish J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Coopmanhuijs Boutique Hotel & Spa, responded to this reviewResponded 19 January 2024

Dear Z9156BOmanishj
Thank you for taking the time to write this wonderful review of Coopmanhuijs Boutique hotel and Spa. We are thrilled to know you enjoyed your time with us.
We look forward to welcome you back again!
Kind regards
Suzaan Groenewald
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2023

The staff were fabulous but the room was too hot and stuffy. Blackouts didn’t help. Opening the windows didn’t help much, slightly cooler but very noisy. By comparison, the Vineyard Hotel where we spent the following night, was superior in every respect at the same price.

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Janetta K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Coopmanhuijs Boutique Hotel & Spa, responded to this reviewResponded 19 January 2024

Dear 822janettak
Thank you for taking the time to write this wonderful review of Coopmanhuijs Boutique hotel and Spa. We are thrilled to know you enjoyed your time with us. We are busy with our second fase of solar inverter installation currently.
We look forward to welcome you back again!
Kind regards
Suzaan Groenewald
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2023

We were a group of travellers to South Africa and - of course - Stellenbosch.
The very last evening , we had dinner in this restaurant. It was not only delicious, but everybody was very attentive to our needs. The presentation of the dishes were very appetizing .

Thank you Muzi, for the excellent service , and thank you as well, Neal, for your kind smile.

Date of stay: November 2023
  • Trip type: Travelled with friends
    • Location
    • Service
Thank IraAngela
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Coopmanhuijs Boutique Hotel & Spa, responded to this reviewResponded 2 December 2023

Dear IraAngela, Thank you for taking the time to write the review for Coopmanhuijs Boutique Hotel & Spa. We are very happy that you enjoyed your stay with us. We would love if you would review our restaurant, Helena's Restaurant, as well.
Kind regards Suzaan Groenewald General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2023

Amazing, Amazing, Amazing
What a find. If you are in Stellenbosh and don’t stay here you are bonkers.
Amazing staff in all departments, Suzzane the manager and Angelique were so helpful,on the phone in the weeks before we arrived, and them and their front desk staff were our personal PAs for 5 days. Big big hugs to you all. Arranged tours, transfers, dental appointments, escourt to dentist, pharmacists, constant fresh milk and lemon in room, and so much more.Really kind and efficient and friendly.
William deserves, special mention always around, always helping, the hotel is lucky to have him. Took our bags up,to day room for us to wash and change before our room was ready, arrived so early in the morning then bumped them around for our stay, brought our needs to our room, took my wife to the dentist and kept our plugs and devices working.
I need cpap machine for sleep apnea and Suzanne and william arranged for me always to have a huge battery in my room at night in case of outages.
Their restaurant is Michelin quality, and the chef is a huge asset. Helena’s their restaurant so, so, so, tasty imaginative and he will get a Michelin star one day hopefully here but would bet my house it could be a top 5 star in Capetown. We ate every night on their terrace overlooking church street. Tumblers, Knossos singers and dancers, opera stars entertained all night,
Every and I mean every restaurant staff, the host, waiters, busboys soo so efficient. A great very reasonable wine list of local wines, on the last day we asked for a special treat, they sourced wonderful local springbok and superstar chef cooked it rare perfectly in a red berry sauce. Al dente garden vegetables.deserts amazing, cheese board for a king , the merunge and filo apple deserve a mention, the trout, lime fish, amd ostrich delight.. chef Ronaldo and his amazing sous chefs a HUGE thankyou . Did I forget seafood mild curry.
Pindele the night manager and a pastor, charity organiser and friend you are a star to look after me all night and worry my cpap was working in outages.
I hope the owners know how lucky they are and open a boutique of this quality and cost effective in Capetown on the waterfront, I would invest and stay there. A dream home, and holiday come true kiss kiss kiss.
To all the unnamed ladies and gentleman servers for meals and a wonderful breakfast thanks for your attention. Housekeeping could clean a palace.
Dr Malcolm xxx

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank drmalcolm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Coopmanhuijs Boutique Hotel & Spa, responded to this reviewResponded 22 November 2023

Dear Dr and Mrs Malcolm
Thank you for taking the time to write this wonderful review of Coopmanhuijs Boutique hotel and Spa. We are thrilled to know you enjoyed your time with us. Reviews like yours make all the staff feel appreciated. We look forward to welcome you back again!
Kind regards
Suzaan Groenewald
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2023

We had 2 wonderful nights at this boutique hotel. Located perfectly in the middle of town, close to many shops and wine bars. Our room was beautiful with a small balcony overlooking the pool area. Thanks to all the wonderful staff for making our stay wonderful.

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Geraldine S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Coopmanhuijs Boutique Hotel & Spa, responded to this reviewResponded 14 November 2023

Dear geraldinesS8276EE
Thank you for taking the time to write this wonderful review of Coopmanhuijs Boutique hotel and Spa. We are thrilled to know you enjoyed your time with us.
We look forward to welcome you back again!
Kind regards
Suzaan Groenewald
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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