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All reviews helena's restaurant valet parking church street beautiful hotel middle of town eggs benedict small hotel perfect location central stellenbosch attention to detail restaurants and shops wonderful stay comfortable rooms cape town south africa heart wine
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Reviewed 28 February 2020 via mobile

Just had a wonderful spa treatment with Belinda at Coopmanhuijs! A really welcome treat after lots of driving around. I had a deep tissue massage and a head massage and both were perfect!
The hotel is also a wonderful stay - great location, with a pool and valet parking. The latter is essential in this busy town!

Date of stay: February 2020
Trip type: Travelled as a couple
Thank ellypilavachi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General_Manager1806, General Manager at Coopmanhuijs Boutique Hotel & Spa, responded to this reviewResponded 2 March 2020

Dear ellypilavachi,

We here at Coopmanhuijs Hotel & Spa thank you for choosing to stay with us and providing us with your exceptional feedback. We are delighted to hear that you enjoyed our facilities and services and that we could make such a positive impression in such a short time.
We hope to welcome you back soon!

Warm regards

Heidi Opperman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2020

During our three week visit home to SA, my 84 year old mother's only request was to stay at Coopmanhuijs! And, as always, they didn't disappoint! Gorgeous, comfy room; the warmest welcome; and excellent service throughout. I will always make a special visit to Stellenbosch just to stay in this hotel!

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 587lynnf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General_Manager1806, General Manager at Coopmanhuijs Boutique Hotel & Spa, responded to this reviewResponded 27 February 2020

Dear 587lynnf,

Thank you so much for your kind words and leaving us such a wonderful review.
We are glad that you and your mother loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words, we count ourselves lucky for customers like you. We look forward to welcoming you back!

Warm regards

Heidi Opperman
General Manager

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Reviewed 22 February 2020

This was our third visit to the Coopmanhuijs. Again we were overwhelmed by the friendliness of the staff, the quality of the accommodation and the service we received. The dining experience is of high quality.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank phwb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General_Manager1806, General Manager at Coopmanhuijs Boutique Hotel & Spa, responded to this reviewResponded 27 February 2020

Dear phwb,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you.
We look forward to welcoming you back!

Warm regards

Heidi Opperman
General Manager

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Reviewed 21 February 2020

Very nice Boutique Hotel in city center
but I had booked the last room available which is called "Petite Room", the number ONE which is not nice expecially for the fact that it is very noisy (just above the kitchen) and has a view on a inside corridor. Petite Room is really very Small as you cannot even open your own suitcase on the floor.
bed very comfortable and very nice bathroom.
Before booking in hotel, check also the load shedding program in Stellenbosch, especially if you really need electricity during the night. Load Shedding can last 2 to 3 hours even during the night
good food in restaurant, very good wine list.
Decoration in restaurant need to be renovated.

Room tip: Avoid Petite Room number one
Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
2  Thank irouk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General_Manager1806, General Manager at Coopmanhuijs Boutique Hotel & Spa, responded to this reviewResponded 27 February 2020

Dear irouk,

Since we pride ourselves on delivering standards and services to guests that is only of the highest quality, we were utterly disappointed to discover your dissatisfaction with our product.

Coopmanhuijs Boutique Hotel is a National Monument located in the historic centre of Stellenbosch and has enjoyed the number 1 position on TripAdvisor for the past four years.

Being located in a historical building, we acknowledge the fact that our "Petite Rooms" rooms are smaller than others. Subsequently, these rooms are sold at a much lower rate. The different room options are depicted on our website for ease of reference, prior to booking.

We truly regret the fact that your stay with us was not as pleasant as you expected, and hope that you will allow us the opportunity to change your negative experience in a positive one in the near future.

Warm regards

Heidi Opperman
General Manager

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Reviewed 20 February 2020 via mobile

We stayed 2 nights at this hotel.
The service and care provided by the hotel staff were implacable .
We had a miscommunication due to the transfer previously hired. These are the moments when the hotel service is tested. And the hotel got top marks for the kindness of the actions that were taken to reverse any bad impression.
Pleasant atmosphere ... room very clean and decorated in a traditional way. Comfortable beds.
And a wonderful breakfast, with delicious options. I suggest trying the Benedict eggs.
For sure, it’ll be our hotel’s choice if we ever return to Stellenbosch.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank 567andrer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General_Manager1806, General Manager at Coopmanhuijs Boutique Hotel & Spa, responded to this reviewResponded 27 February 2020

Dear 567andrer,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you.
We look forward to welcoming you back!

Warm regards

Heidi Opperman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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