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FarAway49715870926
Cape Town Central, South Africa

Zuba's Family

4.0 of 5 bubblesReviewed 11 Dec 2024
1. We checked in on Friday I think just before 18h00. The gate did not have a security to give us direction, we had to find our way and the was no parking. I was told to park outside and wait for the function to finish so that I can bring in my car when the parking is available. Apparently the parking was taken by customers who were attending a function. I was tired from driving almost 4 hours and wanted to rest and sleep early but I could not because my car was outside of the premises . I had to get my car into the premises just after 22h00. You must reserve parking for your sleep over guest and those attending the function must park their cars outside where I was directed to park my car. And I am pretty sure that the people who book your hotel for function are people from around the area and they are familiar with the area. I was not comfortable to leave my car in that open space of the shopping centre especially that the was NO security at all.
2. Room 25 that was allocated to me did not have a telephone. Each time I needed something I had to go to the reception because I can't phone and this was inconveniencing. I expected your hotel to have a telephone like the other hotels do.
3. Our room did not have a microwave to warm up our food, again I had to go down stairs to warm up my food.
4. We were told that the breakfast is from 09h00 – 10h00, we went to the kitchen around 08h30. I wanted more food but the was no food at 09h20 and we were told that the kitchen was closed. Same story on Sunday morning, breakfast was finished around the same time, the was NO fod.
5. On Saturday we ordered room service dinner and I was shocked to see that our food was not covered when it was delivered. I didn’t want to be difficult.
6. The food was nice, though thumbs up to the chef and the team
Date of stay: December 2024
2.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Dolfie De Bruin, General Manager at Hoedjiesbaai Hotel, responded to this review
Responded 4 weeks ago
Thank you very much for your feedback we do appreciate it and thank you for pointing out the few things that made you unhappy we will definitely improve in that matter
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 29 October 2024

I had a wonderful stay at the Hoedjiesbaai Hotel! The room was comfortable and cozy, with a breathtaking sea view that made my morning feel special. Breakfast was delicious and had a great variety, setting the perfect start to each day. Highly recommended!

Date of stay: October 2024
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Review collected in partnership with this hotel
Thank fford675320
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dolfie De Bruin, General Manager at Hoedjiesbaai Hotel, responded to this reviewResponded 4 weeks ago

Thank you so much we do appreciate the wonderful feedback hope to see you back very soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2024

I chose Saldanha for my visit to the West Coast N.P. expecting better views, but I discovereed that Langebaan is very nice too. My room had not only nice views to the beach, the balcony was literally over the beach!. Strong points: it's very quiet during the night -except for the waves sound- the room size was very ggod and breakfast has a very good relationship quality/price and the parking in the premises is free. On the other hand, the hotel needs an actualization and a renovation of the spaces distribution.

Date of stay: August 2024
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Review collected in partnership with this hotel
Thank gmunoz476348
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dolfie De Bruin, General Manager at Hoedjiesbaai Hotel, responded to this reviewResponded 4 weeks ago

Thank you very much for this positive feedback we do appreciate it very much

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2024

The hotel is not the best honestly. The rooms are terrible. Cold, no carpets, vinyl floor, wind seeping in at the windows. It’s almost prison style. The doors are noisy and you can hear people in the passage all night. The location and view is beautiful though

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank shihaamgasnodien
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dolfie De Bruin, General Manager at Hoedjiesbaai Hotel, responded to this reviewResponded 4 weeks ago

Thank you very much for your feedback, unfortunately it is a very old hotel build in the 1970's so it has a old style and feeling to it as it is a west coast hotel and its not a very fancy place but we do maintain it the best way we can

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Reviewed 18 August 2024

Due to Women's Day, my beloved husband decided to surprise me with a weekend away. With a busy lifestyle that we have it was definitely needed. Checking in was a pleasure, we were welcomed most graciously by the staff. The accommodation was lovely and peaceful. There was a Women's day event that I attended at the hotel that was absolutely amazing. Seeing women of strength inspiring others is what is needed in our country. Well done ti Dolphie and staff.

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel
Thank shantal326
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dolfie De Bruin, General Manager at Hoedjiesbaai Hotel, responded to this reviewResponded 4 weeks ago

Thank you vry much for your great feedback and we hope to see you back soon again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2024

When we booked in, we noticed a band setting up in the dining hall and enquired about what time the music will end. The dining hall is one floor up from the bedrooms. We were told that it will stop at 22:00 on the Friday evening. However, at 22:30 the music was sill so loud that we could not sleep, and the beds were shaking. We went down to reception three times and after mentioning that we are about to pack up and leave, the music was turned off at 23:15. Unfortunately, this spoilt the stay at the hotel, and we will not return.

Date of stay: July 2024
    • Value
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Review collected in partnership with this hotel
Thank philipnieuwoudt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dolfie De Bruin, General Manager at Hoedjiesbaai Hotel, responded to this reviewResponded 4 weeks ago

Thank you for your feedback and we do apologize for the inconvenience, we do have shows at the hotel from time to time and guests should be informed about that so i will take it on with reservations, we do monthly shows at the hotel so that is part of what hoedjiesbaai hotel is but we do apologize for your inconvenience

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