Dropped in for coffee one morning at this lovely venue but the service was not as good as expected.
My sandwich should have had sweet chilly but there was none so I had to order extra and the the guests at a neighbouring table called for the owner because they had a complaint, so all was not well at a place that has all the potential to be very good
When the invoice came they have added advice for you on the bottom which calculates how much the gratuity will be at 10% and also 12%.
I suggest that they improve the service before calculating what gratuity they want
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