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“What happened? ”

Cafe Frenchie Coffee & Wine Bar
Ranked #58 of 107 Restaurants in Paarl
Price range: US$2 - US$6
Restaurant details
Reviewed 3 weeks ago via mobile

This really is my most favourite coffee shop in the Cape Winelands, but today.... Oh dear.

Met up with my friend for breakfast and although it wasn't busy, service was terribly slow. I waited forever to place my coffee order, and we also had to wait long to place our food order.

Which, you've guessed it, took FOREVER to get served.

It wasn't even a difficult order, no add on's or any strange requests.

But, what really upset me was the fact that we had to ask for the bill twice and when it finally got to the table, there were a few extra items listed that were not on our table.

No apology, nothing.

Just straightforward bad service.

We left, upset and very disappointed :(

Thank THEE_INFAMOUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaydee J, Owner at Cafe Frenchie Coffee & Wine Bar, responded to this reviewResponded 3 weeks ago

Good afternoon. We at Cafe Frenchie take our service standard very serious, and our sincere apologies for your bad experience. We are investigating the matter and would like to welcome you back and show once again why you chose us as your preferred destination.

Regards
Cafe Frenchie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (6)
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2 - 6 of 6 reviews

Reviewed 4 weeks ago via mobile

Very good cafe with those extra special little things. Good breakfasts, good service, nice decor, and others goodies to take away. Very good coffee.

Thank Augi d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2018 via mobile

Perfect place to meet a friend for a sundowner and chat. Enjoy a variety of Paarl’s wine and local cheeses

Thank ALison J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2018 via mobile

I had the tempura fish with a salad and it was divine. Service was excellent. Bit small if you are part of a big group but nice to go chill for a while.

Thank Yolande K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2018 via mobile

Been here a few times already, but today's visit was totally amazing. Had 'The Chihuahua' breakfast which consists of two slices of toast with smashed avo and two poached eggs.

ABSOLUTELY BRILLIANT!!!

Delicious and beautifully presented, these guys know how to keep patrons happy.

Will be back again and again and again....

Thank THEE_INFAMOUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaydee J, Owner at Cafe Frenchie Coffee & Wine Bar, responded to this reviewResponded 2 March 2018

Thank you @thee_infamous for your wonderful review! See you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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