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Reviewed 31 January 2018

Our villa was awesome , nice bed and bathroom . Good internet service even at the pool . The grounds are very well kept and big .Close to ostrich farms and the Cango Caves . The only issue was with dinner which never arrived . There was no one of authority to let us know what was going during our 150 minute wait but we did enjoy lots of wine . We found out the next day that the chef had stress issues . If you go , ask about the chef . They will arrange for you be taken to other restaurants . We had a picnic in the yard on our second night which was great too .

  • Stayed: January 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank powder95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeilBuchner, Manager at De Opstal Country Lodge, responded to this reviewResponded 4 February 2018

Thank for your feedback and review. We apologize that your meal did not arrive due to the chef's medical condition and as you mentioned, guests find our shuttle service to restaurant, a really nice touch, when they do not stay in to dine at De Opstal. Great advice to check with us before you make meal plans for the day. We hope to welcome you back again in future. Best regards, The Team at De Opstal Country Lodge.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2018

we stayed here two nights, wonderful ambience, out of town, very quiet, very friendly and helpful staff. Big room with big shady balcony. Good restaurant with good food and reasonable prices. Nice pool. Warm sunny weather. Garden of fruit trees, mango, pomegranate, limes. good location for seeing the Little Karoo area, cango caves etc.
Local specialities like ostrich and boboti and felcuk?

Room Tip: all are semi villas sort of and look over the garden.
  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank fredblogs123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2018

This was the worst hotel during our tour. The room(19) was awful, the furniture was worn out, the safe did not work, the cups were dirty and there were gaps around the windows and door. The shower cabinet leaked and there were cockroaches in the room.The only redeeming feature was the comfortable bed. Other members of our group said their rooms were OK, one had a jacuzzi bath, so it would seem we were unlucky with our room allocation. The paths around the hotel are poorly lit and not suitable for people who have walking difficulties.

Room Tip: Avoid room 19 at all costs.
Stayed: December 2017, travelled as a couple
Thank Norma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeilBuchner, Manager at De Opstal Country Lodge, responded to this reviewResponded 29 January 2018

Thank you for your review. We are sorry to hear that you did not have a good experience at De Opstal Country Lodge. The owners & management have been notified about your review and action will be taken to address the issues mentioned. Once again, our sincere apologies. Best regards, The team at De Opstal Country Lodge

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Reviewed 19 January 2018

Wow this was amazing place. The scenery was exceptional. The service was very good. We ate Ostrich in the Dining Room that night and it was delicious. ! Beautiful pool, Honeymoon suites, Beautiful sitting areas too

Stayed: December 2017
Thank sues60777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeilBuchner, Manager at De Opstal Country Lodge, responded to this reviewResponded 23 January 2018

Thank you for your kind review. We had so much fun hosting you and we hope to do so again in the near future. Best regards, the team at De Opstal Country Lodge

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Reviewed 10 January 2018

I've given an 'average' rating because a 'poor' one isn't appropriate.
Stayed for one night as part of a Wendy Wu tour. Beautiful, peaceful location. Accommodation, comfortable and quirky.
Food in the restaurant was all right but I wasn't happy with the number of birds flying round over and into the buffet or the fact the they were also hopping around over the tables and cutlery. Not very hygienic.
We also found the attitude of a member of staff in the restaurant rather odd. A number of our party had gathered and were eating breakfast together along with our tour guide. Mid breakfast, our guide was then told that he shouldn't be sat with us and was requested to move to another table the other side of the restaurant. We were all absolutely flabbergasted, made to feel very uncomfortable and couldn't believe the audacity of it. But apparently, rules are rules.
Looking at the many positive reviews other people have given, I'm sorry mine is less so. I wouldn't return.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank MrsRobinsonPrestonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeilBuchner, Manager at De Opstal Country Lodge, responded to this reviewResponded 11 January 2018

We are so sorry that you had mixed feelings regarding your stay at De Opstal Country Lodge. We take your feedback to heart and will use it to improve the way we serve and interact with guests. Best regards, the team at De Opstal Country Lodge

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