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4 - 9 of 267 reviews
Reviewed 23 March 2020

We stayed here on night 1 of our four day garden route tour and arrived at 1725 in the middle of a load sharing electrical power cut. Fortunately we had a standard pitched roof room and not a yurt style as these were very dark. Power resumed at 1810 for about a minute before we lost it again for 3 hours. This meant eating by candle light. The food although reasonably tasty was limited buffet style and not too warm. Breakfast was fine though before we left at 0830 so no chance to comment on the hotels amenities.

Date of stay: March 2020
    • Sleep Quality
    • Rooms
    • Service
Thank Pete-n-Suzie
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 March 2020

We stayed here one night as part of our 4 day garden route tour. We were hoping we would be staying in one of the round houses. Luckily we were and they were everything we hoped they would be. We sat by the pool for a little while. We enjoyed dinner at the hotel as there was nothing else in the area., it was buffet style but enough choice to suit everyone. We even tried Ostrich. Breakfast was good the following morning, would definitely stay here sgain.

Date of stay: February 2020
Thank eady56
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 February 2020 via mobile

We had the most amazing stay at this lovely friendly hotel owned by the Marriott. The accommodation was small but comfortable. The stars of this place were the friendly staff especially Franshine at reception. She organised our bookings for diner, taxi service and our visit to the caves!! What a gem! The breakfast was yummy with great variety! Thank you beautiful people for such a great stay!!

Date of stay: February 2020
Trip type: Travelled with friends
1  Thank Margaret W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PHRiempie, General Manager at Protea Hotel Oudtshoorn Riempie Estate, responded to this reviewResponded 11 February 2020

Dear Margaret W,

We are delighted to have been your chosen hotel during your recent stay in Oudtshoorn. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback.
Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.
Safe Travels and we hope to welcome you back in the near Future.

Kind Regards,
Danielia Fourie
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2020

Lovely hotel, great staff and food and Graham was more than helpful, helping with luggage and suggesting different South African GIns and Brandies, had a great night in the bar. Nothing with in walking distance of the hotel but great for a night on route,

Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
Thank Pat B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 January 2020

Hi

I m very disappointed about this hotel > we left card with stamps at the hotel reception and they never posted the postal cards for us . There was noise from arriving guests in teh middle of the night slamming of van doors for like 40 min . The food at this hotel was however excellent .

Date of stay: December 2019
Thank OndinaMont
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PHRiempie, General Manager at Protea Hotel Oudtshoorn Riempie Estate, responded to this reviewResponded 30 January 2020

Dear OndinaMont,

We are delighted to have been your chosen hotel during your recent stay in Oudtshoorn. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback.
Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. All cards are posted daily we will look into the matter with the Post office, again we sincerely apologize for any inconvenience caused during your stay.
Kind Regards,
Danielia Fourie
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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