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Reviewed 9 March 2020

This is a 4 star rated establishment.The rooms are 5 star,large and very comfortable.Breakfast was superb and central location as to Canco Caves.Highly recommended.You are next door to Buffelsdrift Lodge and worth having a sundown visit for dinner.

Room tip: Ask for a room near the main pool.They are new.
Date of stay: March 2020
    • Sleep Quality
    • Rooms
    • Service
2  Thank JBLEROUX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2020

Had a one-night stay here during our driving trip. Really nice setting and nice welcome although rooms were a little dark.
Main issue was the dining room. Lack of organisation and poor service at dinner. Long wait for a menu and food was not hot when it arrived. Breakfast was disappointing - buffet style and not very appetising.
When these issues were drawn to the hotel's attention the next day they responded positively and took comments on board

Date of stay: February 2020
    • Value
    • Location
    • Service
1  Thank Colin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2020 via mobile


This is a convenient stopover for the Swartsberg pass, local caves and many other great attractions. Worth a detour from the classic wine/ garden route.
Set within a working olive farm, the location is beautiful, peaceful and relaxing. Reception staff v helpful. Rooms are very good, well equipped but they are block/motel style so do not have any appeal but they do work well. The WiFi is very weak to zero.
The restaurant provides excellent food though it does lack ambience except for the wonderful views though these disappear when the sun sets!
Contrary to dinner, breakfast is awful. It is buffet style and with hot dishes gradually getting cold it is just is not up to any sort of decent standard. Rubbery eggs and cold bacon are the norm. Simple to fix really. There is not a lot of good accommodation in this area so this is a good bet but set your sights too high on breakfast.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank Phillip N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GvW1, General Manager at Surval Boutique Olive Estate, responded to this reviewResponded 3 March 2020

Dear Phillip
Thank you for taking the time to review our property during your recent visit. Without the individual feedback we are not able to improve on our service to you.
We have taken note of your comments regarding the breakfast and assure you we will give the offering our full attention.
Kind regards
Erika

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2020

All in all we enjoyed our stay at Surval Boutique Hotel but had better hotels during our South Africa round trip.

On the positive side: We liked the restaurant and the breakfast buffet. The rooms are spacious and modern. The pool(s) are also good.

What we weren't impressed with: Poor Wifi, the safe didn't always work and - most of all - at night it was quite loud in the room due to air conditioning (we didn't use ours) and/ or power generators outside our room that worked noisily.

Date of stay: January 2020
Thank Good_travel_advice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2020

we had a great bedroom, it was large, with a brilliant view across to the mountains, we did have difficulty in finding our room, we were not impressed with the evening meal and the breakfast, very limited choice and we have had much better elsewhere

Date of stay: November 2019
    • Value
    • Rooms
    • Service
Thank mandr268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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