Conrad Pezula is a beautiful hotel with spectacular view of the Knysna River. The friendly staff made us feel welcomed during our 2-nights stay. I had fun riding the golf cart in & out of my suite. The only small problems that we encountered were the TV & the shower. The TV was blurry; I had to turn it off & on again to make the picture appeared. The shower had to be run for 5 minutes before the hot water came out.
However, they lost the 1 star due to the shortage of L'Occitaine amenities (bath gel & shampoo). We requested the same ones on the second day but they told us they were short of them, instead, they gave us 2 bath gels of different brands. We booked 3 rooms and none of them provided us with L'Occitaine on second day.
Another thing that need some attention, my room was missing the table clock & laundry basket. Also, one of the faucet in the toilet was out of order.More
- Free Wifi