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“Charming in all ways”

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Knysna Hollow Country Estate
Ranked #12 of 30 Hotels in Knysna
Certificate of Excellence
Reviewed 12 July 2017

I stayed in May 2017 and was completely charmed by the accommodation, staff and level of service provided. The cottages were delightful; all mod cons in a picturesque setting. The bath-shower room was enormous. There was a good choice for dinner and breakfast was a substantial buffet to suit all.

  • Stayed: May 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Maggie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clive B, General Manager at Knysna Hollow Country Estate, responded to this reviewResponded 14 July 2017

Thank you very much for posting your experience of Knysna Hollow and we are very glad to hear that you enjoyed your stay with us. As you may be aware, our hotel was destroyed by fire on 7 June 2017 but we are already planning to rebuild and hope to re-open again in the latter half of 2018. Warm regards from Clive and the Knysna Hollow Team.

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1 - 5 of 538 reviews

Reviewed 17 June 2017 via mobile

We were so sorry to of the damage caused by the recent wild fires that hit Knysna and the surrounding area. This place was exceptionally in every way and the staff were so amazing. We just loved it here. I hope it's not too long before it is back up and running. Stayed in one of the chalets which were fabulous, loved the log fire. Food in the restaurant was wonderful as was breakfast. Hopefully we will get a chance to come back.

Stayed: June 2017, travelled as a couple
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clive B, General Manager at Knysna Hollow Country Estate, responded to this reviewResponded 20 June 2017

Thank you very much for your review and message of support - we are already in the process of planning the new-look Knysna Hollow and hope to be able to re-open in the latter part of 2018. We hope to be able to welcome you back as soon as we are ready! Best regards from Clive and the Knysna Hollow Team.

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Reviewed 15 June 2017

We stayed here in March, 2017 & it was beautiful. Thatched roof "duplex rooms were charming. The staff was friendly and efficient. We were with a tour group of 36 people and everything ran smoothly. So sad to here that it burned.

  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Patricia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clive B, General Manager at Knysna Hollow Country Estate, responded to this reviewResponded 17 June 2017

Thank you for your post and we are devastated that our beautiful property has been so badly damaged in the recent Fire Storm in the Knysna and Garden Route area. Our main concern is taking care of our wonderful staff and we hope to keep as many of them on as possible while we plan the re-build of our hotel and restaurant, which we hope to open in the latter part of 2018. With warm regards and sincere appreciate from Clive, Liesel and our Knysna Hollow Team.

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Reviewed 27 May 2017

We had a large group booking. The accommodation was charming, I loved the colour scheme in my room it was very calming. The air conditioning kept cutting in & out but was not distracting. Personally, I would not complain about any of the services provided at Knysna Hollow, I would certainly stay there again. The staff were very friendly, the porters were very quick to deliver our luggage to our rooms. The fireplace in the lounge/dining area was welcoming on a cool/wet evening (umbrellas were available in the foyer to get from reception to the rooms), & there was a fine selection of food for our evening meal & breakfast. A gift shop is at the entrance to the foyer but it was not opened when we arrived late in the afternoon & had only just opened as we were leaving. It had a nice selection of gifts but did not see the prices. On a nice warm day it would be lovely to sit by the pool with a glass of wine & a book & take some time out, but when you are on a very busy coach tour that is a bit hard to do. ....maybe next time I will have more time to R&R at this lovely place.

  • Stayed: May 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank travella2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clive B, General Manager at Knysna Hollow Country Estate, responded to this reviewResponded 29 May 2017

Thank you for the wonderful review of your recent stay with us at Knysna Hollow, we are all thrilled to hear that you enjoyed your stay and hope to welcome you back at some stage in the not-too-distant future! Best regards from all at Knysna Hollow.

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Reviewed 25 May 2017

Food was good. Accomodation nice, room was a bit cool. Internet only in main building. Staff probably above average for S Africa. Seperate tv room was great. Shower had 2 shower sides, his and her showers lol

  • Stayed: May 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank cactus52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clive B, General Manager at Knysna Hollow Country Estate, responded to this reviewResponded 29 May 2017

Thank you ever so much for telling us about your recent stay with us at Knysna Hollow, we certainly appreciate your positive input and are all very happy to hear that you had an enjoyable stay. Kind regards from Clive and the Knysna Hollow Team

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Additional Information about Knysna Hollow Country Estate

Address: 5 Welbedacht Lane, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotel in Knysna
Price Range: R2 002 - R2 437 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Knysna Hollow Country Estate 3*
Number of rooms: 87
Official Description (provided by the hotel):
Knysna Hollow Country Estate was badly damaged in the Knysna Wild Fires on June 7 2017 and the business is currently closed, pending substantial renovations and construction. We hope to be operational again in the latter half of 2018 and plan to re-open with a superior, 4-star standard of accommodation complemented by a brand-new destination restaurant and wine bar. ... more   less 
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Also Known As:
Knysna Hollow Hotel Knysna
Hollow Hotel Knysna

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