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All reviews putt putt self catering cleaning staff braai facilities going the extra mile very pleasant stay lovely place cape town chalet units bedroom lagoon accommodation spar jacuzzi furniture pity
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Reviewed 16 July 2018

This is a great place to stay. We enjoyed every minute of being there however if this accommodation wants to move up to a 5 star rating there are one or two improvements that need to take place. One of those is to try to make the chalets a bit warmer. The pillows on the bed where very uncomfortable and the Weber braai on our deck was too small. They have a filtered water tap in the kitchen but no one told us about this and there was no sign warning us. Other than that we loved it and will be back it is a place that gives you that holiday vibe!

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dclark882364
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mariska R, Public Relations Manager at Knysna River Club, responded to this reviewResponded 19 July 2018

Dear Mr Clarke
Thank you very much for the recent review on Knysna River Club. We appreciate your kind words and have already started replacing the Webers with the bigger ones. The chalets have heaters in them but sometimes it is just not enough, we do have spare heaters for future reference. We also have a pillow menu as advertised in the black folder in the chalet also for future reference. The water in the normal taps is safe to drink that is why there is no warning and the filtered water tap was placed there as an extra you can drink either or.
We hope to welcome you back very soon!!!

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Reviewed 24 June 2018 via mobile

First visit to the Knysna River club. Enjoyed a short stay. Staff was really friendly and helpful. Went the extra mile to accommodate our late check in. Units were comfortable and liked that the beds had electric blankets. Close to the lagoon with beautiful views.

Date of stay: June 2018
Trip type: Travelled with friends
1  Thank mrleewp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mariska R, Public Relations Manager at Knysna River Club, responded to this reviewResponded 2 July 2018

Dear Mrleewp

Thank you for the lovely review!!! We hope to welcome you back very soon!!!

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Reviewed 23 May 2018

Friendly staff and well maintained property. We only stayed one night and wished we could have stayed longer. The log cabins are very comfortable and the views amazing. We were initially worried about parking as we had bikes, support vehicles & trailers but there was adequate space for everyone. Highly recommended

Room tip: Chalets nearer the lagoon offer the best views
Date of stay: May 2018
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank timthescorpio
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mariska R, Front Office Manager at Knysna River Club, responded to this reviewResponded 30 May 2018

Dear Timthescorpio
Thank you very much for the lovely review!!! Your review will be communicated through to all our staff and we hope to welcome you back very soon!!!
Kindest Regards

Eben Swart
Resort Manager
Knysna River Club

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Reviewed 6 May 2018

Please fix the toilet leak on the putt putt course! Our chalet was right next to it and disgusting. That is my only complaint.
Nice place in nice location, can definitely recommend. A bit pricey but quality stay.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank elizejdl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mariska R, Guest Relations Manager at Knysna River Club, responded to this reviewResponded 7 May 2018

Dear Elizejdl

Thank you for the review on Knysna River Club. The specific problem has been sorted out!! Thank you for bringing it under our attention. We hope to welcome you back very soon!!!

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Reviewed 11 April 2018

In late March, we needed family time away and I selected Knysna River Club through my FlexiClub options.
At first we battled to find the place, heading to the other side of town and then panicking slightly because we thought the booking had been erroneously cancelled. On arriving at Knysna River Club, we had a friendly greeting - juice or sherry offered whilst they locate the cabin keys. Our cabin was close to the lagoon edge and was VERY comfortable.
Activities were few but easily available: R30 to hire a bike, putt-putt for free, R30 and hour for the jacuzzi, pool and table tennis free in the games room, R30 an hour for the sauna, and the pool and....well, it was fabulous for my teens!
Self-catering is the order of the day with regular servicing of the cabins made our stay comfortable and relaxing.

Room tip: Lagoon side cabins have minimal steps
Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank JanineU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
krcKnysna, Manager at Knysna River Club, responded to this reviewResponded 13 April 2018

Dear JanineU

Thank you very much for the lovely review!!! We are so happy that you enjoyed your stay with us and will communicate your lovely review through to all of our staff!!! We hope to welcome you back very soon to Knysna River Club!!!

Kindest Regards

Eben Swart
Resort Manager
Knysna River Club

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