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“Quality only surpassed by the friendliness”

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Blackwaters River Lodge
Ranked #9 of 30 Hotels in Knysna
Certificate of Excellence
Reviewed 7 June 2017

The room was luxurious beyond my expectations and the attention to small details will make me return again and again. The staff are always friendly and helpful, truly going the extra mile.
The panoramic views made waking up every morning a little bit of heaven.

Room Tip: Room 1 had an amazing view and a lot of privacy.
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  • Stayed: April 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 292 reviews

Reviewed 30 May 2017

The place is beautiful! Awesome friendly staff, pretty rooms and - best of all - the scenery. Can't recommend this enough. Do yourself a favour and book some kayaks and go out on the river, best part of my trip.

  • Stayed: April 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Ethan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

not sure how opinions can differ so much, we arrived much to early for check in , we sat at the little restaurant on the stoep enjoyoing the athmosphere. when i ordered coffee was informed it might taste salty due to the water. i enjoyed freshly baked cake and coffee, no problem, we were shown to our room an hour later but still much earlier than check in time. huge open plan room and a bathroom to die for!! big, soft, fluffy towels, a huge showe and spa bath. in the open plan kitchen hand made cookies, bottled water, filter coffee with as well as all the normal coffee and teas, welcome note, hand made cholocates , a sip of sherry,

Room Tip: there is a pool infront of some rooms, it might be noisy in summer
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  • Stayed: May 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank yvettealbertse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2017

Beautiful setting and kayaks available for exploring the Goukamma River. The staff could not have been more friendly or helpful, and the food was excellent. This hotel goes to extra effort to make sure it's visitors feel welcomed.

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank LittleTree117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2017 via mobile

Location good
Room good
We booked five rooms
Room service is self service
No phone to connect with reception
Reception closed at 6 pm
They give number to contact
So in hotel we have to find person to contact
Rooms they say they checked before giving keys had no light in bathrooms when we reached in evening
As usual they say we have checked everything
Tried to replace out tube but It was not with them
Put table lamp in bathroom from another room
What a Service.
Now come real story
We left early in morning at 7:30 am after breakfast which they prepared early for us with request
We had taken keys with us not given for room cleaning and when we came in evening at 6:30 pm we have been given invoice for damage wall heater for 450 rands
We tried to talk to responsible person
They told us our boss will come and talk to you in your room
No one came at night
We explain them when we left everything was ok
Even we switch off all light
We gave them example what will you do if I say that I have lost my money from rooms
No answer
No one listened to us and not shown us damage thing
Next morning early at 7 am when we were leaving for our flight they told your vehicle will not go unless you clear our dues and will call police
Boss was so rude he didn't listen any thing from us and was rude to tell now police will talk to you
No one listened to us and disheartened I paid all their dues and then they allowed us to go
So if you want to get kidnapped you can go there.

When our tour operator email them they rudely reply we sort their complaints and we cannot try to make happy every one
We paid you before two months to see we have pleasant stay and not to get juggle at time of our arrival
Beware before going to this lonely place away from knysna city

Stayed: May 2017, travelled with family
Thank drbhavik2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blackwaters River Lodge

Address: Just off N2, Opposite Buffels Bay turn-off | Goukamma Valley, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #9 of 30 Hotels in Knysna
Price Range: R 1 064 - R 2 034 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Blackwaters River Lodge 4*
Number of rooms: 16
Official Description (provided by the hotel):
Tucked away in Knysna's Goukamma valley surrounded by indigenous forests you'll find the luxurious Blackwaters River Lodge. Here you can wake to the call of the fish eagle, relax in beautiful gardens, go canoeing on the river, play a round of golf on our mashie golf course, laze around the pool or just enjoy the peace and tranquility from your verandah. Enjoy a picnic on the banks of the river or freshly prepared meals from our wood fired oven in our Earth and Fire Restaurant. In addition you are only 3min away from Buffelsbaai Beach and 10min from the bustling town of Knysna. ... more   less 
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