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“SIMOLA 2 BED APARTMENT”

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Simola Hotel Country Club & Spa
Ranked #17 of 30 Hotels in Knysna
Certificate of Excellence
Reviewed 20 July 2017

Wonderful location and a world class view of the Heads and Knysna. Apartment excellent.
Breakfast buffet in restaurant very poor for a 5 star hotel and we were there a week. Lack of variety and same old food put out everyday for a week

  • Stayed: July 2017, travelled with family
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Review collected in partnership with this hotel
Thank gillianw153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimolaGM, General Manager at Simola Hotel Country Club & Spa, responded to this reviewResponded 23 July 2017

Good evening Mrs Wilson

Thanks very much for taking the time to write a review.

As discussed with you by the Restaurant Manager the food you refered to was not old. We were supplied products which did not need baking - not our usual supplier. We returned the product immediately when we discovered the inferior quality.

I will definitely look into a variety of options as you suggested for longer staying guests.

We hope to welcome you back to Simola very soon.

Kind regards
Linda

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14 - 18 of 249 reviews

Reviewed 16 July 2017

Next time please inform guest in advance about other activities that take place at the hotel to avoid confusion. However, the stay was fantastic, would like to stay the whole week next time, kids and wife were impressed.


  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Pheobius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimolaGM, General Manager at Simola Hotel Country Club & Spa, responded to this reviewResponded 18 July 2017

Good afternoon Mr Mullins

Thanks very much for your review

I apologise for the Hotel being extremely busy on Saturday Evening with the Phantom Night Run. We did fail to inform our in house guest in advance about the Night race taking place over Oyster Festival -

We look forward to welcoming you and your family back to Simola Hotel & Golf Estate.

Kind regards
Linda Kemp

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Reviewed 10 July 2017

Was super nice to be back at Simola. The grounds are still well looked after and the weather played along nicely. A perfect weekend get away. Knysna has many restaurants so you are spoilt for choice. The burnt landscape was horrific to see. By our next visist all will be green again.

  • Stayed: June 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank 331juneo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimolaGM, General Manager at Simola Hotel Country Club & Spa, responded to this reviewResponded 11 July 2017

Good afternoon Juneo

Thanks for your review.

Simola Hotel & Golf Estate was very fortunate to have very little damage on the Estate. As you have seen it is mostly the rough that was burn and some damage down at the river.

We have had some rain on Sunday which we are extremely greatfull for. Soon the landscape will be green again.

Knysna will rise again and we hope to welcome you back to Simola and Knysna very soon.

Kind regards

Linda

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Reviewed 10 July 2017

Simola took my breath away. We arrived late and the staff was ever so friendly. The food at the restaurant was magnificent as well as the service.
Our room was spectacular but a little bit cold. The only thing I missed the entire weekend was an extra blancket.

  • Stayed: July 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank 297annekee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimolaGM, General Manager at Simola Hotel Country Club & Spa, responded to this reviewResponded 11 July 2017

Good afternoon Annekee

Thank you very much for the lovely review.

It is always nice to receive such positive feedback.

I am sorry to hear that you did not have a blanket in your room. These should be placed in all the cupboards (shame you should have asked Reception to provide you with one)

We hope to welcome you back to Simola soon.

Kind regards
Linda Kemp

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Reviewed 8 July 2017

Had a wonderful time. Only this that the property is away from the bay. When i called asking if i could be picked up from bay to return back, i was told to find a taxi & return. My suggestion is the hotel shd have a pickup/ drop if not hourly, but atleast on request.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bhandarkar123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SimolaGM, General Manager at Simola Hotel Country Club & Spa, responded to this reviewResponded 10 July 2017

Good morning Mr/Mrs

Thank you for your review.

You are correct, The hotel is 6 km from the centre of town. As we are a Hotel & Golf Estate.

The Hotel does assist with Transfers on request if it is done well in advance. Unfortunately we cannot offer the services that Taxi's do. The Hotel however did offer to call a Taxi for you....

Kind regards

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Additional Information about Simola Hotel Country Club & Spa

Address: 1 Old Cape Road | Simola, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Knysna
#12 Family Hotel in Knysna
#15 Luxury Hotel in Knysna
Price Range: R3 185 - R16 827 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Simola Hotel Country Club & Spa 5*
Number of rooms: 40
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Also Known As:
Simola Hotel And Spa
Simola Hotel Knysna

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