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Tim M
Skipton, United Kingdom

Fantastic hotel, great location.

5.0 of 5 bubblesReviewed 29 Sept 2024via mobile
We stayed at the Marine for 3 nights in the 3rd week of September.
When we arrived it appeared that our rooms had been cancelled by our booking agent, which was obviously concerning! The General Manager remained calm and suggested we went for a bite to eat to give her chance to sort things out.
When we returned a couple of hours later, not only had the problem been sorted, we had also been upgraded to fantastic sea facing suites!
During our stay we dined in the restaurant once and had room service twice. The room service meals arrived quickly despite the kitchen being busy, the food was great. The meal in the restaurant was first class as was the service. Breakfast was also delightful with fantastic views over the ocean.
All staff were very helpful and always had smiles on their faces.
Thank you for a wonderful stay!
Date of stay: September 2024
Trip type: Travelled with family
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Reviewed 27 September 2024 via mobile

We had a very large room, overlooking the sea with a large terrace. Very nice luxurious finishing, romantic style. Very comfy bed. Good shower.
Staff is very helpful. Parking is private just at the entrance of the hotel. Breakfast in buffet style is excellent. There is plenty of egg choices a la carte.
Gorgeous setting near the cliff path trail.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank Frederic3006
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 September 2024

Stunning location! Wonderful staff! This ranks as one of my favourite hotels ever! Overlooking the bay where whales blow and breech before your very eyes. We were privileged to have stayed in room 226 which has a small balcony with seats! We spent several pleasurable hours watching south right whales frolicking in the bay! Amazing, emotional, spectacular - I run out of superlatives. Wonderfully comfortable hotel with kind, attentive staff and so thoughtful when you’ve got a celebration to share. Huge ‘shout out’ to Bianca Goosen, one of the senior staff members who made sure our stay was memorable! And it so was! Thank you!

Room tip: Apparently Room 226 is sought after by many returnees. We understand why - we sat on the balcony outside for literally hours watching whales
Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Thank Chasyj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2024

The Marine as usual was absolutely superb…love staying here…you feel at home immediately surrounded by such beauty…

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Judsi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 September 2024

We had a lovely morning at the Marine, having tea and scones on the little patio, overlooking the sea. What a treat it always is! I have stayed at the Marine many times but this time just visited for tea. I want to say a special thank you to Malibongwe, our waiter- what a gentle person with a friendly open manner. We hope to see him again next time. (thanks also for our 'coffees 'to go'! Thanks Malibongwe!

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
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    • Cleanliness
    • Service
Thank judith f
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michel Bouic, General Manager at The Marine Hotel, responded to this reviewResponded 11 September 2024

Dear judithf702

Thank-you for visiting us recently for our world-famous scones and tea. Your feedback is appreciated.

My team and I are thrilled that you had a lovely experience and made special mention of the service you received from Malibongwe, he was thrilled to see the lovely comment you made.

We look forward to welcoming you back in the near future.

Warm regards
Michel Bouic, General Manager

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Reviewed 25 August 2024 via mobile

Classic English hotel. This really is a 5 star destination. From beginning to end of our stay over it was great. The food was first class, the service and general help around the hotel was super professional
It was a pleasure to stay here
Kudos to management here, your staff and everything we encounter here are well run and a pleasure to be around

Date of stay: August 2024
Trip type: Travelled as a couple
Thank grantbwood
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michel Bouic, General Manager at The Marine Hotel, responded to this reviewResponded 30 August 2024

Dear grantbwood

Thank-you for choosing to stay at The Marine Hotel, Hermanus. Your feedback is greatly appreciated.

My team and I are delighted that you had such a wonderful stay with us and made special mention of the first-class food and the professional service received.

We look forward to welcoming you back in the near future.

Warm regards
Michel Bouic, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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