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wwwdesign522
St. Louis, MO

Great staff, location and hotel!

5.0 of 5 bubblesReviewed 27 Jul 2024via mobile
We LOVED staying at this beautiful hotel! We felt pampered as the staff made us feel very special from check in with a refreshing beverage to assisting us with a wine tour to our bartender who can make an awesome old fashioned and last but not least, the hotel manager who saw us off to make sure we enjoyed our stay! Thanks to all!
Date of stay: July 2024
Trip type: Travelled as a couple
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Michel Bouic, General Manager at The Marine Hotel, responded to this review
Responded 28 Jul 2024
Dear wwwdesign522

Thank-you for choosing to stay with at The Marine Hotel, Hermanus and for your positive feedback received.

We are delighted that you loved your stay with us and felt pampered from beginning to end. We do pride ourselves in our service and unique experience offered to all of our guests.

We cannot wait to welcome you back for another wonderful stay with us.

Warm regards, Michel Bouic, General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1 094)
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Reviewed 23 July 2024

My and I have been celebrating our 5th year anniversary and The Marine Hermanus Hotel was the best destination to celebrate our anniversary. The scenery was beautiful especially the sunset that gives you a nice view of the beautiful beaches and mountains. The staff was very nice and friendly to us.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Nhlanhla N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michel Bouic, General Manager at The Marine Hotel, responded to this reviewResponded 28 July 2024

Dear 432nhlanhlan

Thank-you for choosing to stay with us at The Marine Hotel, Hermanus and for your positive feedback received.

My team and I were honored that you chose to stay with us to celebrate your 5th Wedding Anniversary, we do hope you enjoyed all of the spoils. Your words of appreciation will most definitely be shared with the staff.

We look forward to welcoming you back in the near future.

Warm regards, Michel Bouic, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2024 via mobile

We have been very lucky to stay in many hotels as we love to travel as much as we can. However , nothing compares to The Marine Hermanus. The most perfect , beautiful hotel where attention to detail takes on a whole new meaning. Thank you to Charles and all the wonderful staff for the most memorable experience , we were so sad it was only for 2 nights! Will do all we can to get back some day!

Date of stay: July 2024
Trip type: Travelled as a couple
1  Thank Colin H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michel Bouic, General Manager at The Marine Hotel, responded to this reviewResponded 28 July 2024

Dear Colin H

Thank-you for choosing to stay with us at The Marine Hotel, Hermanus and for your wonderfully positive feedback received.

My team and I are so delighted that you had the most perfect stay with us and that you made special mention of the attention to detail, special mention of Charles our duty manager and the memorable service received from all of the staff. I am very fortunate to have such an amazing team.

We cannot wait to welcome you back in the very near future for another memorable stay with us.

Warm regards, Michel Bouic, General Manager

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Reviewed 13 July 2024

The service is the best in the whole of Africa. It was amazing and immaculate rooms together with furniture. We made it a habit of now coming every year to this environment which will help us to bond further as a family. The food was so delicious such that very often my wife talks about the menu we had crave for that.

Room tip: Enjoy your time and be tolerant to everyone around you.
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Simpson Sungano M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michel Bouic, General Manager at The Marine Hotel, responded to this reviewResponded 28 July 2024

Dear simpsonsunganom

Thank-you for choosing to stay with us at The Marine Hotel, Hermanus. Your wonderfully positive feedback is very much appreciated.

We are thrilled that you found our service to be the best in Africa. We are very pleased knowing that you found our rooms to be immaculate. Thank-you for your continues support over the years, we do so enjoy having you and your family stay with us and will continue to do our utmost best to ensure that you are always well looked after.

We very much look forward to welcoming you back again in the near future.

Warm regards, Michel Bouic, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2024

Upon arrival, we recieved the warmest of welcomes and got a mini tour of the place before heading to our rooms. The rooms were so clean and smelled like lavender. I'd definitely give their breakfast a big 10/10. Their friendly staff make the experience worth it. I'm definitely going again

Date of stay: May 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Neo G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michel Bouic, General Manager at The Marine Hotel, responded to this reviewResponded 28 July 2024

Dear neog429

Thank-you for choosing to stay with us at The Marine Hotel, Hermanus. Your positive feedback is very much appreciated.

My team and I are delighted that you had such a wonderful stay with us and made special mention of the warm and friendly welcome, our clean and comfortable rooms, our amazing breakfast offering and the friendly service you experienced from all of our staff.

We look forward to welcoming you back in the near future.

Warm regards, Michel Bouic, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2024

The most beautiful experience we had with family after a long time no going out. All the kids were excited if the most aming adventure. The hotel was the most beautiful experience from the reception to to the rooms and bedding and the bath after a long drive.

Room tip: ad with family after a long time no going out. All the kids were excited if the most aming adventure. The hotel was the most beautiful exper
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nala Gift M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michel Bouic, General Manager at The Marine Hotel, responded to this reviewResponded 28 July 2024

Dear nalagiftm

Thank-you for choosing to stay with us at The Marine Hotel, Hermanus. Your positive feedback is very much appreciated.

My team and I are delighted that you and your family had such a wonderful stay with us. We pride ourselves in creating unique experience for all of our guests. I am very pleased that we were able to create such fond memories and amazing adventures for your children.

We look forward to welcoming you and your family back in the near future.
Warm regards, Michel Bouic, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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