From our arrival at the gate and front desk check in, right up to checkout there was not one hitch. This establishment is run like a well oiled machine in tip top condition. Heidi welcomed us with a heated face towel and chilled rooibos drink, greeting us by our names (gate security called through our arrival to reception).
The room consists of a bedroom, separated by french doors which lead into a generous lounge area consisting of a couch, coffee table, entrance table, minibar unit and TV. From there you enter a well appointed and comfortable bathroom. Our room (number 203) had sea and mountain views. From the lounge there was a door that lead onto a private balcony. The beds were super comfortable and the linen crisp and clean. USB ports and power points are conveniently located next to the night side tables. Carpets are plush and spotless. Heavy curtains with sunblock made for a cosy bedroom at night, keeping out the early sunlight.
The hotel is located in a prime position right on the beautiful and rugged coastline of Hermanus. The cliff path is easily accessible and makes for wonderful walks with incredible vistas.
Breakfast is a la carte due to current Covid restrictions with good variety and delicious options. Both mornings I had the smashed avo and eggs, with a portion of salmon.
I have never encountered such friendly staff, from the gate security, check in staff,...From our arrival at the gate and front desk check in, right up to checkout there was not one hitch. This establishment is run like a well oiled machine in tip top condition. Heidi welcomed us with a heated face towel and chilled rooibos drink, greeting us by our names (gate security called through our arrival to reception).
The room consists of a bedroom, separated by french doors which lead into a generous lounge area consisting of a couch, coffee table, entrance table, minibar unit and TV. From there you enter a well appointed and comfortable bathroom. Our room (number 203) had sea and mountain views. From the lounge there was a door that lead onto a private balcony. The beds were super comfortable and the linen crisp and clean. USB ports and power points are conveniently located next to the night side tables. Carpets are plush and spotless. Heavy curtains with sunblock made for a cosy bedroom at night, keeping out the early sunlight.
The hotel is located in a prime position right on the beautiful and rugged coastline of Hermanus. The cliff path is easily accessible and makes for wonderful walks with incredible vistas.
Breakfast is a la carte due to current Covid restrictions with good variety and delicious options. Both mornings I had the smashed avo and eggs, with a portion of salmon.
I have never encountered such friendly staff, from the gate security, check in staff, restaurant waiters, and the senior management who made a point of introducing themselves to us, making sure that everything is in order.
I went for a quick swim about at about 18:00 in the heated swimming pool. I was the only guest there. The lounger cushions were already removed for the day. When I got out of the pool one of the staff already put back a lounger cushion and extra towels, without me asking for them. That’s what I call service and attention to detail.
Special mention to Front Office manager Heidi, who welcomed us and answered endless questions, and who was kind enough to show us their top suites. She also made very good recommendations on where to eat, and managed to get us a reservation at Creation Wine Estate. No request was any trouble to her at all. Throughout our stay she made sure we were well taken care off.
Also thanks to Taahir and Michelle for making us feel welcome, and researching the history of the local airfield, which we found printed out, inside an envelope and left in our room after coming back from the morning walk.
The Marine is an outstanding establishment, and we looking forward to stay again at this stately and gracias hotel. More
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