We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Kathryn L
Worcester, United Kingdom

Excellent hotel

5.0 of 5 bubblesReviewed 18 Aug 2017via mobile
Stayed here for two nights as part of a drive from Cape Town along garden route. Service from the staff was excellent in every department. Friendly, helpful & efficient.
We had a fantastic large room overlooking the sea from which we could see whales. We didn't eat in the restaurant in the evening as we choose to go out but again the staff were fantastic in recommending places for us. The breakfasts were beautiful so I'm sure the dinner would be of the same quality. The attention to detail in this hotel was great. Would recommend it. Did a long coastal walk to grotto bay. Further than we thought but well worth it.
Date of stay: August 2017
Trip type: Travelled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheMarineteam, Manager at The Marine Hotel, responded to this review
Responded 22 Aug 2017
Dear Kathryn L,

I am delighted to read of your wonderful stay with us recently.

Thank you for your feedback regarding the level or service and the wonderful staff that we have at the Hotel.

It is great to read that you were able to spot some of our beautiful creatures in the bay, they truly are magnificent. On your next visit to Hermanus we hope you will dine in our Origins Restaurant.

We look forward in welcoming you back to the Marine Hotel.

Warm regards,

Melissa Burns
Assistant General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
R 3 388
  • Priceline
    R 3 888
  • StayForLong
    R 3 224
  • Trip.com
    R 3 571
0.4 km from The Marine Hotel
Free Wifi
Free parking
R 6 720
  • Hotels.com
    R 6 300
  • Vio.com
    R 3 682
  • Trip.com
    R 5 104
0.4 km from The Marine Hotel
Free Wifi
Free parking
R 4 500
  • Priceline
    R 4 500
  • Hotels.com
    R 4 500
  • Expedia.com
    R 4 482
0.5 km from The Marine Hotel
Free Wifi
Free parking
R 4 778
  • Hotels.com
    R 6 000
  • Vio.com
    R 4 227
  • Trip.com
    R 4 956
1.1 km from The Marine Hotel
Free Wifi
Free parking
Viewing Deck
R 4 108
  • Priceline
    R 4 108
  • ZenHotels.com
  • Agoda.com
    R 4 108
1.0 km from The Marine Hotel
Free Wifi
Free parking
R 1 400
  • Priceline
    R 1 400
  • ZenHotels.com
  • Agoda.com
    R 1 400
0.4 km from The Marine Hotel
Free Wifi
Free parking
Double Room Ensuite
R 660
Go to your Happy Price
  • Booking.com
    R 660
  • Vio.com
    R 653
  • ZenHotels.com
1.2 km from The Marine Hotel
Free Wifi
Free parking
R 2 252
Fully refundable
  • Priceline
    R 2 252
  • Vio.com
    R 2 111
  • Agoda.com
    R 2 252
2.3 km from The Marine Hotel
Free Wifi
Free parking
Worn and dirty furniture in the lounge.
R 1 400
  • Priceline
    R 1 400
  • Agoda.com
    R 1 400
2.4 km from The Marine Hotel
R 10 160
  • Hotels.com
    R 10 072
  • Expedia.com
    R 10 120
  • Priceline
    R 10 160
1.9 km from The Marine Hotel
Free Wifi
Free parking
View more hotels in Hermanus
Reviews (1 111)
Filter reviews
1 111 results
Traveller rating
773
215
78
28
17
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
773
215
78
28
17
Show reviews that mention
All reviews liz mcgrath the cliff whale watching fabulous hotel star hotel the general manager sea view cape town south africa the ground floor old world charm mini bar fresh flowers garden route see whales large bathroom whale season
Selected filters
Filter
Updating list...
378 - 383 of 1 111 reviews
Reviewed 17 August 2017 via mobile

Excellent location next to the sea within walking distance of shops and restaurants.

The room was large and comfortable.

The breakfast was excellent.

The only thing that annoyed me was that the receptionist refused to speak Afrikaans, even though she can.

Date of stay: August 2017
Trip type: Travelled with friends
Thank 936yvetten
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheMarineteam, Manager at The Marine Hotel, responded to this reviewResponded 18 August 2017

Dear 936yvetten,

We are delighted to hear that you enjoyed your stay with us recently.

We are fortunate to being located in such a prime position in Hermanus. I am happy to read that you enjoyed our delicious breakfast on offer.

I am disappointed to read of your annoyance regarding the communication of Afrikaans from the receptionist. English is the easier language to communicate in for majority of our reception team, but thank you for this feedback.

We do hope to welcome you back to the Marine Hotel !!

Warm regards,

Melissa Burns
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2017

The Marine was everything I hoped it would be and more! I have had this hotel on my bucket list for a few years. After a difficult start to the year, my husband and I finally had the opportunity to visit and stay for a few nights. What a treat!

The hotel is a grand old dame that has lost none of her olde worlde charm with all the mod cons you can think of. Our room was magnificent with a spectacular view over Walker Bay. We were treated to whales breaching on some mornings, which we could watch from the comfort our bed.

Breakfasts were scrumptious with a view to match and dinners at Origins were sinfully delicious! The staff were extremely friendly and obliging, no request was too much or too difficult. We had a whale of a time and will definitely return to this beautiful piece of paradise.

Thank you to the managers and staff who made our stay so amazing!

Room tip: Best views of Walker Bay were higher up from the top floor.
Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank 653michelles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheMarineteam, General Manager at The Marine Hotel, responded to this reviewResponded 27 September 2017

Dear Michelle S,

Thank you for your wonderful review.

We are so pleased to hear that you have ticked us off on your bucket list and enjoyed your stay at the Marine, especially that you were able to spot some whales breaching from your magnificent room.

We look forward to your return visit.

Warm regards,
Jo Massie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2017

My wife & I checked into the spa for the day & decided to spend the night . Firstly we were pampered at the spa leaving after several hours of being spoiled with heavenly pleasures .We checked into our room & I informed Heidi that I am a vegan & she said not to worry The room was luxurious & had all the comfort one can ask for . We went for a long walk along the cliff path & enjoyed breathtaking views of Walker bay . Time for dinner when I was seated by Sam I got handed my own menu .Yes Vegan menu this bowled me over .Accommodating a clients needs is one thing but this service on an entirely different level . I was so impressed & when the food arrived I was even more impressed delicious , original ,creative & perfectly prepared. Thank you Sam & Heidi you are both shining stars & you do your hotel proud!! The Marine's number One on my treat list

Room tip: Don't miss the breakfast YUMMY !!!
Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Shane S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheMarineteam, Manager at The Marine Hotel, responded to this reviewResponded 18 August 2017

Dear Shane S,

Thank you for your wonderful feedback. We are delighted to hear that yourself and your wife enjoyed your time with us at the Marine Hotel.

We do try our utmost to accommodate our guests with dietary requirements and it is great to read that you enjoyed our very own Origins Vegan Menu.

We do look forward in welcoming you both back to one of your favourite places.

Warmest regards,

Melissa Burns
Assistant General Manager



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2017

We spent two nights here and loved this hotel. It is in great location on the cliff very close to the town centre, restaurants and shops.
The building is a lovely old historic hotel - our room was very spacious and comfortable. Best storage space for clothes so far on this trip. Large bathroom with separate bath and shower. Coffee and tea making facilities and mini bar. Good wifi and comfortable bed. Blankets in the closet if you did not want the duvet or donna.
Breakfast was a la carte one morning and a buffet the next. Nice range of food and good expresso coffee.
Staff and very friendly - helped us with directions and maps for the coastal walk. Only negative - no gym in the hotel but a long walk is a good alternative.
Highly recommended.

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Go55
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheMarineteam, Manager at The Marine Hotel, responded to this reviewResponded 21 July 2017

Dear Go55,

Thank you for your wonderful feedback. We truly are delighted that you enjoyed your time with us as well as the Hermanus. I do hope you managed to spot a whale or two.

We do hope to welcome you back to the Marine Hotel.

Warm regards,
Melissa Burns
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2017

The Marine is one of those grand ole dames [South African-style]. I must have stayed here 3 or 4 times over the years, and still love it. I am here on business - seems like everyone else is here on holiday. I was given a room away from all the hustle and bustle of the hotel, as requested - room 202. The room is large and comfortable - just the way I like it. Within a day, everyone I interacted with knew my name. If I requested something - my minibar emptied or an additional heater, it was done immediately and with a smile. Did I say I love coming here?

Date of stay: July 2017
Thank LlewellynPatrick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheMarineteam, Manager at The Marine Hotel, responded to this reviewResponded 21 July 2017

Dear LlewellynPatrick,

Thank you for wonderful review, we are delighted to read that you had a great stay with us even though in Hermanus on business.

I am glad that we met your expectations for room requirements.

We look forward in welcoming you back to the Marine Hotel.

Warm regards,

Melissa Burns
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews