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Reviewed 5 December 2020

The Hermanus Beach Club is used by owners, permanent residents and holiday visitors. The accommodation we were in was clean and neat but the smell upon entry was not a fresh smell even though the front door was standing open when we arrived.
The bed in the main bedroom creaked and groaned when you sat on it with even more sounds when lying down. It felt as though it would collapse beneath you if you turned over suddenly. This did not make for relaxing sleeping.
We were unaware of the informal settlement that butts right up to this property and there is no way you can avoid it as there is only one road that leads to the entrance which is where you will encounter the informal settlement spilling onto the side of the road. However, the position of this property has excellent views and friendly staff are seen all over the property going about their various tasks.

Room tip: An informal settlement butts right up to this property. Once on the property, you are not aware of the settlement. We felt safe.
Date of stay: December 2020
    • Rooms
    • Cleanliness
    • Service
Thank Etynne S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 February 2020

Stayed here with my parents and my son for Easter weekend. Whilst the lady who took our booking did tell me that the estate is now opposite a newly developed township as she felt it right to be honest which was highly appreciated, that wasn't what made the stay unpleasant. We stayed in an upstairs apartment (I forgot the number but know it's 2 - 3 floors up) with a broken tv, old bedding, broken skirting boards and opposite the night time noise of the bustling township. The pool is quite a walk from the unit so we drove there once and during peak period like Easter it's just too full to even find space. Overall the place looks like it needs a serious revamp. We spent most of the 2 days after arrival out driving to Caledon spa and other restaurants to spend the day there.

Date of stay: April 2019
    • Value
    • Location
    • Service
1  Thank Robz09
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2020 via mobile

Our accomodation was double booked. We paid in full and had to book another place again. Unathi advised us that her flat was not being rented out by trip advisor anymore but holiday lettings still took our money for 6 days. How do we get this money back now????

Date of stay: December 2019
Trip type: Travelled with family
1  Thank Jljageras
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 December 2019

I had no problem with the place, the unit was neat and cozy.
The view was beautiful and all, but security flashing his torch for 15min and whistling at us like dogs to tell myself and my friend while we on the cliffs enjoying the view of high tide we shouldn't be there because there's poachers out, we said fine we'll head back to our unit and he blatantly and without any shame said I will have to walk with you to see if you indeed live here. Probably wouldn't have happened if my skin was lighter.

You can't talk that way to people who are paying to stay there why couldn't he say I need to escort you back for safety, but seems it was the intention to make us feel like liars or criminals/poachers.

Room tip: 83, beautiful view, top floor, close to pool
Date of stay: December 2019
1  Thank Angie19910526
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dot R, Owner at Hermanus Beach Club, responded to this reviewResponded 24 December 2019

Hello Angie. I am very sorry that you had such a nasty experience. Unfortunately this is something out of our control as owners. I will report this to HBC management.
This review should not be linked to our stylish unit with everything you need in a luxurious supersized unit for 2 people. Please review our unit. We have 10/10 as average on all sites.
Kind regards
Dot

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2019 via mobile

Lovely three bedroomed house with all the required amenities within the complex. Serviced on a daily basis. Lovely walking areas along the beach within the complex area. Booking in was quick and staff was very friendly.

Date of stay: September 2019
Trip type: Travelled with family
Thank EstelleV204
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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