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Hamad A

Best honeymoon vacation

5.0 of 5 bubblesReviewed 25 Apr 2024
The place is more than extraordinary, the staff are extremely wonderful and very careful about our safety, food is out of this world and especially in Tryn Restaurant. The managers are very supportive and you can trust them very much, especially Clint and Bridgette.

Josh is a very knowledgeable person who will be more than happy to assist you with planning your vacation whether you are staying in the estate or planning to go outside for different activities, restaurants and sightseeing.

The rooms are just wonderful, extremely spacious and quiet, just the way we wanted. Walking around the estate is just beautiful, the scenic routes are just a beauty to the eyes.
Date of stay: April 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robyn Joseph, Other at Steenberg Hotel & Spa, responded to this review
Responded 06 May 2024
Dear Mr Hamad,

Thank you for taking the time to share your experience with us.
We will be sure to share this review with our staff.

We look forward to welcoming you back in the future.
Kind Regards
Robyn Joseph
Guest Experience Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (653)
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Traveller rating
568
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All reviews golf course wine tasting tapas cape town play golf shuttle service superior room wonderful hotel beautiful surroundings beautiful room local restaurants main building attention to detail stayed for nights top class warm welcome nothing is too much trouble
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1 - 6 of 653 reviews
Reviewed 16 April 2024

We stayed here on the final leg of our journey around South Africa. Our room was one of the older types available on the property, it was spacious with a good sized bathroom albeit a bit creaky in parts! very comfortable beds and quiet at night. There is a spa in the hotel although it only has a very small outside pool which was a bit disappointing, the spa treatments were excellent some of the best we've had in Africa.

The breakfast was good and could be had inside or outside on the terrace, we ate in the main restaurant one night and the food was very good and an exceptional wine list as expected. There is a also a more casual restaurant on the grounds which was very nice as well, tapas style food but worth a visit.

We played golf a few times and the course was in very good condition, green fees, buggy, club hire all very reasonable compared to european prices although we did go for a caddy the first day which in hindsight was an issue as he was quite surly and short so we didn't bother the other times we played. There is also a very nice bar/restaurant in the golf club where we ate a few times.

I was surprised that there was nowhere to sit and have a drink at night apart from the restaurants. There is also a few restaurants/bars immediately outside of the electric fence/gates which the hotel offered us a shuttle to which was nice.

All of the staff were super nice and friendly and exceptionally helpful making recommendations etc. A fab place to stay for spa and golf albeit with a tiny swimming pool.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank WilliamsFamily51
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robyn Joseph, Other at Steenberg Hotel & Spa, responded to this reviewResponded 6 May 2024

Good Day
Thank you for taking the time to share your experience with us. We appreciate all feedback. All feedback allows us the opportunity to improve for the better.
We hope to welcome you back in the future.
Kind Regards
Robyn Joseph
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2024 via mobile

This is probably one of the best hotels I have ever stayed in. The facilities are impeccable and the staff are extremely friendly and hospitable. Nothing is too much trouble to ensure that your stay is memorable. I will definitely be back to stay again- soon I hope

Date of stay: April 2024
Trip type: Travelled with family
Thank Gillian S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robyn Joseph, Other at Steenberg Hotel & Spa, responded to this reviewResponded 6 May 2024

Good Day Gillian
Thank you for your feedback. We are thrilled to you had a wonderful time with us.

We wish to welcome you back.
Best Regards
Robyn Joseph
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2024 via mobile

We had a wonderful time here, staying in April 2024 for 5 days, we were able to explore lots of different places nearby.

Booked the family suite which was generous and everything perfect. The warmth all the staff exuded was exceptional. Despite on the last day they managed to get every single one of our breakfast orders wrong (we went earlier than usual and they had a birthday and wedding breakfast to attend to) and we waited well over an hour, they were good at keeping us informed and being apologetic.

The room down service was very good. Alvin, Robyn and others were brilliant. We enjoyed the outdoor pool a couple of times. The Norval Foundation museum which is next door was fantastic.

We didn’t realise we could have used the nearby gym with a voucher, would have benefited from using that.

The Tryn and brasserie were nice.

Thank you!

Date of stay: April 2024
Trip type: Travelled with family
1  Thank sanazzii
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robyn Joseph, Other at Steenberg Hotel & Spa, responded to this reviewResponded 3 weeks ago

Good Day Sanazzii

Thank you for sharing your wonderful review with us. We appreciate your feedback.

Kind Regards
Robyn Joseph
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2024 via mobile

We stayed on the Steenberg estate for three nights as part of a three week holiday in South Africa and I have one word for it.

Exquisite.

I don’t think I’ve ever felt more taken care of in any other hotel anywhere in the world. From the moment you arrive you are treated as a VIP. Check in is warm and friendly and relaxed; Precious couldn’t have been more lovely. She handled our arrival seamlessly and then handed us over to the wonderful Brigitte.

Brigitte was a constant yet discreet presence for our entire stay; she made us feel effortlessly at ease and that nothing was too much trouble.

Her kindness and professionalism shone through as it did from everyone we came across from the barista in the restaurant to the sorceress in the spa who worked magic on my knotted back and frozen shoulder like no one ever has before.

The food is heavenly, the beds are divine and the wines are outstanding.

This was our first visit and it certainly won’t be the last.

Treat yourself!

Date of stay: March 2024
Trip type: Travelled as a couple
Thank TheBonVivant1973
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robyn Joseph, Other at Steenberg Hotel & Spa, responded to this reviewResponded 3 weeks ago

Good Day TheBon Vivant1973

Thank you for your glowing review! We're thrilled to hear that you felt like a VIP during your stay with us. Making our guests feel special is what we strive for, and it's incredibly rewarding to know that we succeeded with you.

Your satisfaction is our utmost priority, and we're delighted that you enjoyed the personalized attention and service. We can't wait to welcome you back.

Kind Regards
Robyn Joseph
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2024 via mobile

Steenberg is a fantastic property with excellent service and food. We stayed there for 2 nights after 3 nights down by the waterfront. This was a perfect combination. We had dinner both on the Trym restaurant and Bistro62. They are both very good and I recommend that you book the tables in advance. The only thing we did not like was that local residents from Capetown come up to the property in the morning and stay by the pool all day with their babys so there are no sun chairs for the paying guests (there were 4 of them plus children when we were there). We were lucky to get 1 sun bed and 1 chair. I asked them if they were allowed to be there and they said that they sometimes took a massage, but they were clearly there only to use the pool facilities.

Room tip: Go for the sin chairs early in the more before the local residents come
Date of stay: January 2024
Trip type: Travelled as a couple
1  Thank Mage_cph
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robyn Joseph, Other at Steenberg Hotel & Spa, responded to this reviewResponded 14 January 2024

Dear Mage_Cph

Thank you for your wonderful review.

We are so pleased to hear that you enjoyed all our facilities on the farm.
We acknowledge and thank you for your feedback regarding the Sun lawns. We continue to strive for excellence.

We do hope to welcome you again in the near future.

Warm regards
The Steenberg Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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