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“Excellent”

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The Cellars-Hohenort
Ranked #4 of 5 Hotels in Constantia
Certificate of Excellence
Tucson, Arizona
Level 5 Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Excellent”
Reviewed 26 April 2016

Perfect in every way, from the minute we drove thru the gate until check-out, my last name was used by all, the room was outstanding, and service was amazing, plus a view and location that can not be improved upon! We'll be back

Room Tip: room 41 had the best view and a wonderful balcony
See more room tips
  • Stayed April 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review, 28 April 2016
Dear Tim R

Thank you for your fabulous review, I am so pleased that you received this experience from everyone here and you enjoyed the service, location and views.

We look forward to welcoming you back!

Regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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416 reviews from our community

Traveller rating
    285
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    35
    11
    11
See reviews for
58
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48
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level 3 Contributor
8 reviews
3 hotel reviews
Reviewed 21 April 2016 via mobile

We had the pleasure to stay overnight and dine at the Greenhouse, the quality of the food, accommodation and relaxing atmosphere made it a total pleasure to stay, comfort and class in a magnificent setting. We will be back to enjoy the experience again.

Stayed April 2016, travelled as a couple
Helpful?
Thank Steven K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review, 28 April 2016
Dear Steven K

Thank you for your wonderful review, I am delighted that you enjoyed our accommodation and also dined at Greenhouse - this is one of the Top 5 restaurants in SA and we are proud that they are part of us.

We look forward to welcoming you back soon!

Regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
westport, CT
Level 5 Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 20 April 2016

Splendid restaurant on the grounds of Groot Constantia. Delightful seating outdoors or inside the stunning Dutch colonial building. Food is of very high quality and offers a huge, diverse selection at different price points. Perfect spot for a sunny afternoon or evening dinner with or without the children.

  • Stayed April 2016, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank wincentiveman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review, 21 April 2016
Dear wincentiveman

I am not clear that this review is meant for The Cellars-Hohenort as we are not on the grounds of the wine estate Groot Constantia, although we are in Constantia - but admittedly every other description does fit

Kind regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 April 2016 via mobile

Beautiful setting in Constantia. Hotel set in fantastic gardens. Beautiful large room with wonderful complementary touches such as a well stocked mini bar. Hotel contains one of the top five restaurants in South Africa. Overall effortless excellence.

Stayed April 2016, travelled as a couple
Helpful?
Thank Jonathan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review, 19 April 2016
Dear Jonathan H

Many thanks for the wonderful review, we are delighted that you enjoyed the services and accommodation and look forward to welcoming you back soon!

Regards
Dominic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2016 via mobile

In December I visited this hotel with my daughter to enjoy afternoon tea in the beautiful garden. I'd previously enjoyed a wonderful experience. In spite of booking and mentioning we were there for the afternoon tea, we waited forever to be served. Eventually our tea arrived and was already finished and still NO food. I called the waiter over to enquire and he wasn't aware what to do but another waiter came and said he'd organise it. It arrived, wasn't as good as the previous occasion. I came home and wrote an email of complaint to the food and beverage manager and am still waiting for a reply!! Just wondering if anyone else has had a similar experience. Not what one expects of a 5 star hotel.

Stayed December 2015, travelled as a couple
Helpful?
1 Thank Maureen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominicPrendegast, General Manager at The Cellars-Hohenort, responded to this review, 19 April 2016
Dear Maureen S

Thank you for your feedback from your experience here in December with our afternoon tea, I apologize that this was not up to your expectation and that there was no response to your letter of complaint, I will of course investigate this.

We have recently re launched our High Tea to a much more inviting and appertising option which we call a Low Carb High Tea, it still has all the delicious tastes that you expect but will not leave you feeling sluggish after

I look forward to welcoming you back soon

Regards
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Cellars-Hohenort

Property: The Cellars-Hohenort
Address: 93 Brommersvlei Road, Constantia 7806, South Africa
Region: South Africa > Western Cape > Cape Town > Constantia
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Constantia
#3 Business Hotel in Constantia
#4 Luxury Hotel in Constantia
#4 Romantic Hotel in Constantia
Price range (per night): R2 359 - R5 700
Hotel Class:5 star — The Cellars-Hohenort 5*
Number of rooms: 52
Official Description (provided by the hotel):
Located in Cape Town's historical Constantia Valley, on the breathtaking slopes of Table Mountain, all the rooms and suites of The Cellars-Hohenort boast panoramic views of the impressive mountain and the beautiful grounds. Set in 9.5 acres of world renowned and award winning gardens, this historic and beautiful country escape in the city offers guests far more than just incomparable scenery. Surrounded by top wine producing farms and some of South Africa's most popular restaurants,you will find so much to do and a mere fifteen minute drive to Cape Town City center & Waterfront. Back at the hotel there are two award-winning dining experiences, including Greenhouse, where cuisine focuses on regional flavors with modern interpretations. All of this is the result of owner Liz McGrath's more than twenty years of hard work, love and endless inspiration. ... more   less 
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Also Known As:
The Cellars-Hohenort Hotel Constantia
Cellars Hohenort Constantia
Cellars Hohenort Hotel Constantia

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