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“Another Amazing Stay!!!”

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Cloud 9 Boutique Hotel & Spa
Ranked #24 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 2 weeks ago

I was lucky enough to spend yet another fun-filled night at the Cloud 9 Hotel, which consisted of a relaxing afternoon in the summer sunshine on the rooftop bar and pool area (one of my favorite views of Cape Town) as well as great music and atmosphere.

I had the pizza that was served, which was delicious!! (they cater for vegetarians as well as the base is made from sourdough) - definitely a must if you do not intend on eating out for the night.

The room was very clean and spacious and had all amenities needed. The bed was very comfortable and I got a great nights sleep.

I was happy to hear that the hotel has a grey water system in place to help the water shortage as well as notices up in the bathrooms to make guests aware.

All the staff were so helpful as always and are constantly smiling and making your stay the best.

I hope I am able to visit very soon as I always have the best time at the Cloud 9 Boutique Hotel!!

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Service
Thank sammyjoadams91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre B, Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 3 days ago

Dear Sammy

Thank you for sharing your experience with us.

It is a pleasure to have you staying with us.

Kind regards,
Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (350)
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4 - 8 of 350 reviews

Reviewed 3 weeks ago via mobile

Stayed here for 5 nights in the leadup to Christmas. Really comfortable bed and great shower (not that you can use it for more than 2 minutes..), amazing views of Table Mountain and great restaurants within walking distance (highly recommend Arnold's!). but there were a few downfalls:

We were on level one, and there was really loud music every night from the bar downstairs until about midnight. We also found that Parking was very expensive

Stayed: December 2017, travelled as a couple
Thank Todd_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Ladies at the reception were really wonderful. If we needed something, it was fixed immediately.
When choosing the hotel, we didn't want to be in the town centre. It turned out to be the perfect distance. All the gardens, museums and other attractions are walkable.
The best feature of the location - it is round the corner from all the good restaurants. Just bear in mind - if you want to dine finely, book at least two days in advance. Those places are unbelievably popular.
Breakfast at the hotel was good fun. Tasty omelettes, good coffee and food well presented. Friendly Baristas and Waitresses.

  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Evija K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre B, Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 3 days ago

Dear Evija

Thank you for an amazing review.

It was a honor to having you stay with us.

We shall be very happy to have you with us again.

Kind regards,
Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Very welcoming and friendly staff from the moment you step into the hotel until you depart. The mountain view from the rooftop bar is amazing, and the cocktails are top notch. A wonderful venue to unwind on a beautiful summer evening.
The room had everything we needed and was super comfortable. Loved the eclectic decor of the whole hotel!

  • Stayed: December 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Caitlyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre B, Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 3 weeks ago

Thank you dear Caitlyn for an amazing review.

We shall be glad to see you again.

Kind regards,
Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Good location pleasant staff. Breakfast average was a bit confused over the extra cost for tea and coffee. We only stayed one night so didn’t use all the amenities the roof top bar looked nice. Bed was large and very comfortable I thought it was a bit expensive

Stayed: December 2017, travelled as a couple
Thank andrewveevers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 3 weeks ago

Dear Andrew

Lovely having you at our hotel and thank you for your kind words regarding our location, rooftop and staff:) I had a look at your booking you made via booking.com and I saw that the booking was made and paid for, for two nights and I think that might be the reason you found it a bit expensive? Either way next time you are in Cape Town, contact us directly and we will give you a discounted rate for booking directly with us:) I also saw that the booking was made as "room only" excluding breakfast, that might be the reason you were charged for extras at breakfast.

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Additional Information about Cloud 9 Boutique Hotel & Spa

Address: 12 Kloof Nek Road, Cape Town Central 8001, South Africa (Formerly Leeuwenvoet House)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #24 of 112 Hotels in Cape Town Central
Price Range: R1 647 - R3 400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cloud 9 Boutique Hotel & Spa 4*
Number of rooms: 47
Official Description (provided by the hotel):
Nestled at the foot of Table Mountain lies Cloud Nine Boutique Hotel perfectly placed in the trendy Tamboerskloof area of the Cape Town city bowl. The Hotel is within easy walking distance of the hip & vibrant Bree, Kloof and Long Streets with their many shops, restaurants, bars, clubs & cafes. The property comprises of 5 heritage Victorian buildings dating back to 1892. As part of our preservation original elements including marble fireplaces, pressed ceilings & wooden floors have been retained. Cloud Nine offers the guest original Victorian architecture combined with modern standards of services & accommodation, making this prestigious luxury boutique hotel the venue of choice for tourists, executives & other discerning travellers. All of this blends seamlessly together to provide the guest with a relaxed environment of contemporary elegance at the foot of the mountain. ... more   less 
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