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“Above the clouds”

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Cloud 9 Boutique Hotel & Spa
Ranked #23 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 8 February 2017

Amazing new property. Excellent friendly personal service. Nice rooms - great beds and amazing view from the rooftop. Would love to visit again. Love the location which is walking distance from it all. Would not say that it is super kid friendly hotel - but great for couples. Thanks for a great stay.

  • Stayed: February 2017, travelled solo
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Review collected in partnership with this hotel
Thank JacoG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 19 February 2017

Hi Jaco
Thank you for taking the time to review our property, much appreciated! We hope to see you again on your next trip to Cape Town!

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122 - 126 of 351 reviews

Reviewed 7 February 2017

I would definitely recommend this place even if it is only for its views of the city and table mountain. Definitely great for relaxing after work... with your feet in the pool.
Nice decor and bar - decent drinks menu.
We went on a Wednesday evening - drinks are halfprice before 19h00.
Although both my mojito's were rather weak so I dont know if they were skimping on the rum....

  • Stayed: February 2017, travelled on business
    • Service
Thank Catharina_Mi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 19 February 2017

Thanks for the lovely review Catherina!! It will be an absolute sin to skimp on rum, so make sure next time you coming to our bar you notify me and I will make sure they are most generous with the shots:)

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Reviewed 7 February 2017

The location of this hotel is perfect -- you can walk everywhere but right within steps you will find 5-6 restaurants if you just want to stay right there. The breakfast is simply outstanding! Service by all staff was top notch! The place is modern and and several decks and 2 plunge pools. A great view from the roof top bar. Just a few minor things but I think it is a new owner -- need to had kleenex, and wash cloths to rooms. Had a few minor house keeping issues but they were always quickly corrected. Front desk staff were all so friendly and accommodating.

  • Stayed: January 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank 166brittaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 19 February 2017

Aaah Britta, thank you for your lovely review, we really appreciate it!! All FOH staff were so excited to hear from you!
I will definitely inform The Sorrows restaurant about your kind review regarding their breakfast as well:):)
You will be happy to know that after your review we have added face cloths to all our bathrooms. Kleenex is added to the room on arrival but you are more than welcome to request for a new pack daily!! We hope to see you again on your next trip to Cape Town:)

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Reviewed 5 February 2017

Great little gem on great location, nice rooftop bar, jacuzzi, swimming pool (although a bit cold), very friendly and helpful staff. We got a fantastic spacious room with bath and very nice and comfy bed.

  • Stayed: January 2017, travelled as a couple
    • Value
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Review collected in partnership with this hotel
1  Thank 232raymondt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 19 February 2017

What a great review, short but sweet!! Much appreciated and we hope to see you again very soon:)

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Reviewed 3 February 2017 via mobile

We had our reservation cancelled by another hotel and booked Cloud 9 last minute

It was also our honeymoon and when we mentioned this to the receptionist ( Sipho) she was amazing and went well beyond our expectations.

We got a good room and she sorted out a reservation at a local restaurant for us.

Really good service

Stayed: February 2017, travelled as a couple
1  Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 19 February 2017

Sipho is one of Cloud 9's treasures!! Friendly service and going the extra mile for our guests is what we are all about:) So glad you enjoyed your stay with us.

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Additional Information about Cloud 9 Boutique Hotel & Spa

Address: 12 Kloof Nek Road, Cape Town Central 8001, South Africa (Formerly Leeuwenvoet House)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #23 of 112 Hotels in Cape Town Central
Price Range: R1 630 - R3 349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cloud 9 Boutique Hotel & Spa 4*
Number of rooms: 47
Official Description (provided by the hotel):
Nestled at the foot of Table Mountain lies Cloud Nine Boutique Hotel perfectly placed in the trendy Tamboerskloof area of the Cape Town city bowl. The Hotel is within easy walking distance of the hip & vibrant Bree, Kloof and Long Streets with their many shops, restaurants, bars, clubs & cafes. The property comprises of 5 heritage Victorian buildings dating back to 1892. As part of our preservation original elements including marble fireplaces, pressed ceilings & wooden floors have been retained. Cloud Nine offers the guest original Victorian architecture combined with modern standards of services & accommodation, making this prestigious luxury boutique hotel the venue of choice for tourists, executives & other discerning travellers. All of this blends seamlessly together to provide the guest with a relaxed environment of contemporary elegance at the foot of the mountain. ... more   less 
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