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Cloud 9 Boutique Hotel & Spa
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Reviews (383)
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143 - 148 of 383 reviews
Reviewed 7 February 2017

I would definitely recommend this place even if it is only for its views of the city and table mountain. Definitely great for relaxing after work... with your feet in the pool.
Nice decor and bar - decent drinks menu.
We went on a Wednesday evening - drinks are halfprice before 19h00.
Although both my mojito's were rather weak so I dont know if they were skimping on the rum....

  • Stayed: February 2017, travelled on business
    • Service
Thank Catharina_Mi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 19 February 2017

Thanks for the lovely review Catherina!! It will be an absolute sin to skimp on rum, so make sure next time you coming to our bar you notify me and I will make sure they are most generous with the shots:)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2017

The location of this hotel is perfect -- you can walk everywhere but right within steps you will find 5-6 restaurants if you just want to stay right there. The breakfast is simply outstanding! Service by all staff was top notch! The place is modern and and several decks and 2 plunge pools. A great view from the roof top bar. Just a few minor things but I think it is a new owner -- need to had kleenex, and wash cloths to rooms. Had a few minor house keeping issues but they were always quickly corrected. Front desk staff were all so friendly and accommodating.

  • Stayed: January 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 166brittaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 19 February 2017

Aaah Britta, thank you for your lovely review, we really appreciate it!! All FOH staff were so excited to hear from you!
I will definitely inform The Sorrows restaurant about your kind review regarding their breakfast as well:):)
You will be happy to know that after your review we have added face cloths to all our bathrooms. Kleenex is added to the room on arrival but you are more than welcome to request for a new pack daily!! We hope to see you again on your next trip to Cape Town:)

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Reviewed 5 February 2017

Great little gem on great location, nice rooftop bar, jacuzzi, swimming pool (although a bit cold), very friendly and helpful staff. We got a fantastic spacious room with bath and very nice and comfy bed.

  • Stayed: January 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 232raymondt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 19 February 2017

What a great review, short but sweet!! Much appreciated and we hope to see you again very soon:)

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Reviewed 3 February 2017 via mobile

We had our reservation cancelled by another hotel and booked Cloud 9 last minute

It was also our honeymoon and when we mentioned this to the receptionist ( Sipho) she was amazing and went well beyond our expectations.

We got a good room and she sorted out a reservation at a local restaurant for us.

Really good service

Stayed: February 2017, travelled as a couple
1  Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 19 February 2017

Sipho is one of Cloud 9's treasures!! Friendly service and going the extra mile for our guests is what we are all about:) So glad you enjoyed your stay with us.

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Reviewed 19 January 2017 via mobile

Most amazing place, staff welcoming you with big friendly smile, very helpful, rooms big nice and clean, spa us a world class spa, the roof is stunning the view is amazing
Thank you shadre for your help and cant wait for our first group to arrive and enjoy cloud 9 like i did, see you guys in march

Stayed: January 2017, travelled on business
Thank Kimo Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this reviewResponded 22 January 2017

Thank you for your kind words and taking the time to review Cloud 9, we look forward to seeing you guys again in March!

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