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davidfretter
Thirsk, United Kingdom

Outstanding service

5.0 of 5 bubblesReviewed 18 Oct 2018
Great hotel with excellent facilities but what really impresses is the commitment to providing the very best in customer service. There is a real sense of pride amongst every staff member and nothing is too much trouble in their efforts to make your stay a memorable experience.

We loved it and cannot recommend too highly.
Date of stay: October 2018
Room Tip: We had views of the pool and the mountains. Fabulous
Trip type: Travelled as a couple
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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27 - 32 of 848 reviews
Reviewed 2 October 2018

After 3 weeks on safari, we chame to 2 Inn 1 and had a great time. Steffi and the rest of the staff did everything possible to make our stay memorable. They booked our excursions, our restaurant and our reservation for “High Tea” at Lord Nelson Hotel. A great time, great staff and beautiful boutique hotel.

Date of stay: August 2018
Trip type: Travelled as a couple
2  Thank Jfisher422
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 September 2018

Great place to stay. Steffy and staff were wonderful. Away from the crowd and noise of the Waterfront. Nice rooms with beautiful view of Lions Head, great bathroom with plenty of amenities, private balcony. Very large breakfast seletion. Would highly recommend!

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank debw3632018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2018 via mobile

Steffi and her crew are so gracious, cheerful, knowledgeable, and helpful. Rooms are clean and modern. Breakfast is plentiful. Location is excellent. Close to Table Mountain and the Waterfront. Hope we can return!

Date of stay: June 2018
Trip type: Travelled as a couple
2  Thank kate57257
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 June 2018

This boutique hotel is a perfect choice in Cape Town. Not only is it reasonably priced, clean, comfortable, and in a great location, but the staff is truly outstanding. They went above and beyond to make our stay in Cape Town smooth and enjoyable by quickly making us a nice lunch after arriving from a long day of travel, arranging dinner reservations for us and calling a helicopter company on our behalf when we could not get in touch with them on our own. We hope to go back soon!!

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Alex C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 April 2018

We stayed for the final 3 nights of our holiday at 2Inn1 Kensington and what a good choice we made. On arrival we were greeted by Steffi and our car was unloaded by staff and our luggage was quickly taken to our lovely room. We were brought drinks and Steffi then explained how things operated with the emphasis on making sure as a family, we would enjoy our stay. Steffi asked what type of food we liked and booked restaurants for us, which was a nice touch. The location is perfect being overlooked by Table Mountain and is so peaceful, allowing you to unwind and relax. Klaus and Chris were always on hand to check if everything was ok; which it definitely was. The breakfast selection is first class, along with the quality and service. The room we stayed in was spacious and had everything you could possibly need - we never used the kitchen facilities apart from the fridge as there are too many excellent places to eat within the vicinity. Reliable Wi-Fi, which always brings a huge smile to our daughters face. This is a very well run establishment and the staff are amazing (Klaus, Chris, Steffi, Vivienne, Queen, Mary, Akhona, Agrinette, Risper, Kenneth, Liston, Olili, Andile, Zuko & Eric) and they work hard - it was also always nice to see Mr Eric and Zuko when returning from dinner. A huge thanks to everyone at 2Inn1 Kensington for making our final few nights in South Africa so memorable. We will hopefully return and will stay longer next time. I hope you all enjoy your break when it arrives. Good health and best wishes - John, Angela & Elysia xxx

Date of stay: April 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank John W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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