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Reviewed 13 September 2021

This place is fantastic. Easy walk to the restaurants down on Kloof Street. The staff is amazing. The decor is really well thought out. It is a bit like staying at a large, very comfortable home with wonderful amenities like an honor bar, so that if you're jet-lagged, you can just wander in and help yourself to whatever you need in the middle of the night. Hanging out with other guests in the evenings in the public areas is really fun, too. Everything is meticulous. I can't wait to stay here again.

Date of stay: September 2021
    • Location
    • Sleep Quality
    • Service
1  Thank Nottymotty
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Derwent owners, Owner at Derwent House Boutique Hotel, responded to this reviewResponded 3 weeks ago

And thank you so much for doing exactly that, Nottymotty ! There's no more eloquent accolade than a return booking -- and we were delighted to welcome you back twice on your subsequent travels in the region. What a pleasure to meet and get acquainted during your several stays--such adventurous, spontaneous and curious travellers as the two of you are a treat. We're so happy to have been your "large, very comfortable home" during your time in Cape Town. You've captured exactly the essence of the hospitality we aim to provide to guests--so pleased that we succeeded with you . . . And yes, you're right: the aim of the Honesty bar is indeed to make you feel at home, helping yourself to whatever you may need (including that wee-hours Espresso you really crave ☕️), whenever you may need it.

Thank you so much for taking the time to share your impressions with other travellers in this forum. We really appreciate it and so do they. We loved having you with us on this visit and hope to see you back in future--and promise you an even better Derwent House just as meticulous, if not more so.

Happy onward travels and wish you well en route to 100!

Anahid & the Derwent team

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Reviewed 27 August 2021

We just returned to Chicago after spending our honeymoon in South Africa - mainly staying at Derwent House when we were not on the safari. It was perhaps the best accommodation decision I've ever made. Even during the difficult time of COVID the staff here will do any and everything they can to bend over backwards for you to make sure you have the perfect experience.

We enjoyed and appreciated the warm fire in the living room at night, help buying art from the artists they have displayed throughout, scheduling reservations at restaurants, airport pickups, tours, advice on activities, great food in the morning, tasty wines in the evening, the jacuzzi and more.

Huge thank you to Luca for looking out for us each morning and making our delicious breakfast and coffee. Thanks for the advice and information on local history.

Thank you to Future for all the help with rescheduling and getting us settled in and chatting with us in the evenings. And for the Amarula as a night cap!

There are many reasons Derwent House has so many 5 star reviews and is constantly rated so highly on this platform. It has an incredibly personalized touch that you won't find with any chain hotel.

The hotel is also in an excellent location in Cape Town. Easy to get anywhere you'd want to go including Camp's Bay, the City Bowl, the Waterfront, Lion's Head, Kirstenbosch, and others. The Black Sheep restaurant is a 3 minute walk (we went multiple times) and it is splendid.

Do yourself a huge favor and book your accommodation here and you'll have the best time. It was actually very sad to leave, which I can't say for many places I've stayed in my life.

Date of stay: August 2021
    • Value
    • Location
    • Service
3  Thank Angelscamp
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Derwent owners, Owner at Derwent House Boutique Hotel, responded to this reviewResponded 3 weeks ago

Dear Angelscamp,

how can we possibly thank you enough for your incredible review? You've absolutely made our day--each and every one of the team is incredibly grateful.

We're also sad to say good-bye and missing you both . . . fireplace in the evening is just not the same without you --and the Amarula bottle virtually untouched. It's always such a pleasure to host guests who feel completely at home with us, "live" in the space and make it their own. We're so happy to have been the backdrop for your debut Cape Town experience--and to have been able to help you with advice and arrangements to make the most of it, discovering some hidden corners of our beautiful city many visitors never get to see.

And heartfelt thanks as well to you both from the artists and artisanal producers we support that you also helped--it's been a while! Not only are we thrilled that you so enjoyed our art that you wanted a painting of your own to take home, but your acquisitions will make you great ambassadors for South African art and crafts back home in Chicago!

We honestly cannot thank you enough for your generous and comprehensive review on this platform. It's been a challenging 16 months, but it is guests like the two of you that remind us of the joys of hospitality. We do hope (and feel certain!!) that you'll be back again and look forward to welcoming you back to your home away from home in Cape Town. Meanwhile, we'll be waiting for your friends and family! Thank you so much again from the entire Derwent team,

Anahid & Luca

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Reviewed 14 August 2021

This was the perfect spot for a couple who are looking to unwind, relax and explore Cape Town. It's within walking distance (5 mins) from Kloof street with its myriad of restaurants and lively evening meet-up spots.

Our stay was made memorable by the most attentive staff giving us a warm welcome, a comfortable and luxurious room and a host of complimentary treats including a glass of wine on arrival and a coffee-making station with sweet treats.

My favourite item was the warm blanket, already switched on when we returned from dinner. My favourite spot was the balcony overlooking the city lights at night.

Breakfast is small and delectable, cooked to perfection by Luca, who also assisted with everything else. (Due to Covid, they have less than the normal staff complement, but unless you know this, you would not notice, as this small team does everything and more for their guests).

This hotel is chic, tastefully styled, and will embrace you in true heartwarming South African style. It deserves 5-stars and I wish we could have stayed for a week.

Room tip: Room 3 has an extra-large balcony
Date of stay: August 2021
    • Sleep Quality
    • Rooms
    • Service
1  Thank Marika K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Derwent owners, Owner at Derwent House Boutique Hotel, responded to this reviewResponded 29 August 2021

Wow! Thanks so much, Travellingmarika, for your wonderful feedback. Please do come back for a week ! It was such a pleasure to host you for your all-too-brief Cape Town visit . . . But delighted that you had a chance to discover some of our neighbourhood gems on Kloof Street: indeed, we are spoiled for wining, dining, socialising and shopping choice where we are.

And that you appreciated our own gem, GM Luca, who really does go the extra mile to ensure that your stay is the very best it can be. With fewer guests in these challenging times, we're all willing, eager and at your service to make sure your every wish is fulfilled. (Like a warm bed awaiting you on a chilly Cape Town night!!)

Thanks again from the whole team for your 5-stars-- you'll meet us all when you're back for a week!

All the best,

Anahid

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Reviewed 26 July 2021

We absolutely loved our time here; beautiful views, close walk to superb restaurants nearby, wonderful decor and facilities, and to top it all off- the best service from such hospitable staff that are warm, friendly and ready to assist wherever possible. We will be back, that’s for sure. & Thank you once again.

Date of stay: July 2021
Trip type: Travelled as a couple
Thank McNussen
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Derwent owners, Owner at Derwent House Boutique Hotel, responded to this reviewResponded 30 July 2021

Dear Dean,

Such generous feedback from such lovely guests . . . Thank you so much for taking the time to share your experience with others here! Table Mountain is indeed one of those hard-to-top views--we know how very lucky we are to wake up to it every day. Between the proximity of such natural wonders as the mountain and Lion's Head and the diverse man-made culinary attractions of Kloof Street, we really do have the best of both worlds at our doorstep. But you've definitely hit the nail on the head that what really makes the Derwent House difference is our incredible team. They're what bring guests like you back time and again--and why we've been rated No. 1 for service in South Africa on this platform for the past 5 years. Reviews like yours make our day! Thank you so much again -- we look forward to welcoming you back soon!

Warm greetings from Cape Town until then,

Anahid

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Reviewed 21 July 2021

Such a warm welcoming at reception, beautiful room and overall good experience all over. Walking distance from lovely restaurants and spa's, and a short drive to markets and activities. I will highly recommend the Derwent House Boutique Hotel. See you soon,

Room tip: Please share your personal needs for them to find the best room.
Date of stay: May 2021
    • Rooms
    • Cleanliness
    • Service
Thank OeloffduP
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Derwent owners, Owner at Derwent House Boutique Hotel, responded to this reviewResponded 28 July 2021

Many heartfelt thanks for your lovely endorsement, Oeloff! We're delighted that Derwent House is now officially your whole family's "home away from home" in Cape Town. Such a fabulous tradition, to recommend not just hotels, but specific rooms, to family members. We've made a note that Room 3 is yours'!

On behalf of the team, we're so grateful for your generous feedback and recommendation. We look forward to welcoming you and the next du Plessis family members to Derwent House soon.

Warm greetings meanwhile from Cape Town - keep safe and well,

Anahid & Future

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