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Southern Sun Waterfront Cape Town
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Reviews (2 259)
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All reviewsevery half hourshuttle bustsogo sunshuttle serviceconcierge deskbreakfast buffetwater frontbusiness tripeasy accessbusiness hotelstayed here for nightsenjoyed my staytable mountainsouth africalong streetwaterfrontcticc
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92 - 97 of 2 259 reviews
Reviewed 7 February 2018

Good hotel but not with children. This hotel is best for the corporate traveler and we saw lots of airline crew stay here. Our standard room had 2 queen beds and it meant it was very cosy. The staff are very friendly and helpful. When we complained we could smell cigarette smoke in our room, they happily moved us to a new room and helped with the relocation. The breakfasts and coffee are great. Dinners and room service was great.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Rima D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pieter T, Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 8 February 2018

Dear Rima D


Thank you for taking the time to provide us with feedback following your stay with us.

We are pleased to see that our food and beverage service as well as our team members exceeded your expectations.

The team and I are looking forward to your next visit.

Kind regards

Pieter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2018

Lovely hotel, good food and hotel shuttle available to Victoria water front where you have loads of retails outlets.

The hotel is in centrally located and easily accessible with good services

The room was okay though very busy, I guess that's expected because of the location.

Room Tip: What you get is a city view
  • Stayed: November 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Midibabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pieter T, Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 8 February 2018

Dear Midibabe


Thank you for taking the time to provide us with feedback following your stay with us.

We are pleased to see that you had such a great stay with us.

The team and I are looking forward to your next visit.

Kind regards

Pieter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2018

Beautiful hotel and well located. The staff is courteous. Service at the bar is excellent. The swimming pool area is well taken care of and clean. The concierge is very informative and helpful knows the city well.

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank PhetoNatWildeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pieter T, Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 8 February 2018

Dear PhetoNatWildeman


Thank you for taking the time to provide us with feedback following your stay with us.

We are pleased to see that you had such a great stay with us.

The team and I are looking forward to your next visit.

Kind regards

Pieter

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2018 via mobile

Stunning view looking back from Robin island onto the towering table mountian a must do if you viset this part of the world the water front a great place to take time out with a meal and watch the world pass by

Stayed: February 2018, travelled solo
Thank NikkiDYER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pieter T, Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 8 February 2018

Dear NikkiDyer


Thank you for taking the time to provide us with feedback following your stay with us.

We are pleased to see that you had such a great stay with us.

The team and I are looking forward to your next visit.

Kind regards

Pieter

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2018 via mobile

If you plan on early morning travels, there isn’t a hotel with a better location. Service is exceptional with parking (which is quite rare in the city bowl). Great staff and comfortable rooms.
Cape Town is experiencing a water crises, so the pool is drained, and you need to be conscious of water usage.

Stayed: February 2018, travelled on business
Thank yusuf r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pieter T, Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 6 February 2018

Dear yusuf r

Thank you for taking the time to provide us with feedback following your stay.

We are pleased to see you had a great visit.

The team and I are looking forward to welcoming you back again soon.

Kind regards

Pieter

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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