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All reviews every half hour shuttle bus tsogo sun shuttle service large hotel concierge desk business trip business hotel breakfast buffet water front excellent hotel stayed here for nights the hotel offers easy access enjoyed my stay table mountain south africa
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Reviewed 25 June 2017 via mobile

This place was central..markets were near..and going for sightseeing was easy as centrally located..food was good.. morning breakfast was stuffing ourselves so lot of options were in buffet. Rooms were good and view to was nice..very good ambience and well kept in terms of hygiene and services were good. Staff is helpful and prompt ..

Stayed: June 2017, travelled with family
Thank Seema G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 2 July 2017

Dear Seema G,

Thank you for your encouraging and valuable feedback.

We note with pleasure that our location, services, people and facilities met with your expectations especially our food offering section. Your generous comments have been shared with the team.

Thank you for choosing to stay with us and we hope to welcome you back in future.


Sunny regards,

Ignatious

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2017

We liked everything about this hotel. The place was clean and the staff friendly. But what stands out the most is the food. The breakfast buffet was one of the best I've seen. There is so much to choose from cereal,cheese, yogurt, muffins, danishes, pancakes, bacon, eggs, beans. I could go on and on. My personal favorite was the fresh croissants with strawberry jam.
Do not overlook the hotel restaurant either. They grill the perfect steak, and the bread and butter pudding is fantastic.
Another option is room service the prices are very reasonable and the food is also delicious.
If I ever go back to Cape Town I would not even look at staying somewhere else.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank DaisyMay56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 25 June 2017

Dear DaisyMay56,

Thank you for taking your time to give us feedback on your recent stay with us.

We are delighted that our services, facilities and people met with your expectations, your positive comments will be shared with our team.

Thank you for choosing to stay with us, we look forward to welcoming you in future.

Sunny regards,

Ignatious

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2017

The professionalism carried by every person working there is amazing. They acknowledge their guests presence and ensure your stay is comfortable. Throughout my travels in SA I rate this hotel as the best

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank shireenl2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 21 June 2017

Dear Shireenl2017,

Thank you for taking your time to participate in evaluating our services, facilities and people.

We are delighted that our professionalism met with your expectations, we will share your positive comments to all our team members.

Thank you for your continued support and choosing to stay with us. We look forward to welcoming you back in future.


Sunny regards,

Ignatious

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2017

I traveled to Cape Town for the first time with 5 friends and our stay at the Southern Sun Waterfront Cape Town was perfect. The hotel is well kept and clean and the staff was very helpful for whatever we needed them for. There is a shuttle throughout the day that takes you to the Victoria Waterfront mall which was very helpful. The breakfast buffet was one of the best I have ever seen and it was included in our price of the room. It had something for everyone and was open early for those of us leaving on long day excursions. I would highly recommend this hotel to anyone wanting a memorable stay in Cape Town.

  • Stayed: May 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Jane E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 21 June 2017

Dear Jane E,

Thank you for your generous feedback,

We note with pleasure that you had an enjoyable stay with us and our services met with your expectations. Guest satisfaction is the backbone of our services and your positive comments will be shared with our team.

Thank you for staying with us and we look forward to welcoming you back in future.


Sunny regards,

Ignatious

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2017

as a regular travellor i have used this hotel a many times and i am always please by teh friendly and consistent great service, keep up the good work. The reason i return is because i am convinced it is value for money.

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
1  Thank vukanik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ignatiousmambinge, Front Office Manager at Southern Sun Waterfront Cape Town, responded to this reviewResponded 21 June 2017

Dear Vukanik,

Thank you for your positive feedback,.

Your evaluation of our people and facilities provides us with an opportunity to improve on our service offering in-order to meet with your future expectations.

We would like to thank you for your continued support and it will be our pleasure welcoming you back in future.


Sunny regards,

Ignatious

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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