Your typical average hotel. Excellent location, but everything else is pretty average. The rooms are small and very European business-like. There is not enough closet space for your clothes in a standard room. It is small for two people. I didn't even have the full set of toiletries when I checked in. All I found was a tube of lotion. I had to call housekeeping to get additional supplies. Also, the room wasn't clean when I checked in - there was hair in the bathroom sink.
While Marriott has taken over Protea hotels in Africa, they haven't done a good job of training the staff. There was never a mention of my Gold status and I was not once offered an upgrade. Granted the upgrades are based on availability, but at least acknowledging the Gold status is something that is standard practice at Marriott hotels.
I appreciated the various signs urging to save water. Cape Town is experiencing a severe water shortage and we all should do our part towards conserving water.
- Official Description (provided by the hotel):
- From the moment you step into the lobby of this edgy Tamboerskloof, Cape Town hotel, you will be greeted by the welcoming sounds of deep house lounge beats and immersed into a world of best GUEST service known to mankind. Protea Hotel Fire & Ice! by Marriott Cape Town is ideally situated in the heart of Cape Town and a mere 5 minutes from the V&A Waterfront. Set within walking distance of tourist attractions such as the hip night life of Long Street as well as 15 minutes from Cape Town's famous beaches, Camps Bay and Clifton. Mingle with fellow GUESTS and locals at the renowned Communal Table, or enjoy our crisp glass bar, a coffee brewery by day and party ticket by night featuring signature cocktails. Our snug yet sexy rooms are modern and trendy and features all the bells and whistles needed to ensure the comfiest stay. Your cheeky bedroom, ranging from 18 m² - 23 m² (remember that saying about dynamite?) comes standard with the most comfortable king size beds and is the base from which you can explore our slick social spaces and beautiful Mother City This is Protea Hotel Fire & Ice! by Marriott Cape Town, Cape Town's Hottest Place to Chill. ... more less
- Reservation Options:
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- Also Known As:
- Protea Hotel Fire And Ice! Cape Town
- Protea Hotel Fire Ice
- Protea Hotel Cape Town
- Extreme Hotel Cape Town