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Protea Hotel by Marriott Cape Town North Wharf
Ranked #58 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 12 August 2017 via mobile

We had a wonderful stay at Protea Hotel North Wharf. The hotel is made of apartments which is perfect when traveling with young children and if you have to prepare bottles or make small meals (like noodles etc). The apartment we had was spacious and comfortable. Excellent service from staff, except one Saturday morning at breakfast where the service from waiters was really not up to standard (tables left uncleared, utensils on the floor not picked up, we waited forever trying to get someone's attention so we could get coffee).
Overall a great stay. This will be our first choice for accommodation in Cape Town in future.

Stayed: May 2017, travelled with family
Thank Lungi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this reviewResponded 14 August 2017

Dear Lungi N

We really appreciate you sharing your stay experience on TripAdvisor.

Thank you for the compliments regarding the staff service. Please note that the lapse in breakfast service will be addressed.

We look forward to welcoming you back soon.

Best regards,
Leigh Morrison
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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20 - 24 of 360 reviews

Reviewed 9 August 2017

We had an apartment room and really enjoyed having the extra space of a living room and kitchenette. The bedroom itself was large with a comfortable bed and good cupboard space. We did not have a view of the sea or mountain but the extra space and the price we paid made it all worthwhile. The hotel is also very conveniently located .

Room Tip: Recommend the apartment style rooms
See more room tips
  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank CherylJ123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this reviewResponded 10 August 2017

Dear CherylJ123

Thank you so much for taking the time to share your experience on TripAdvisor!
Glad you enjoyed the extra space and the convenient location!

We look forward to welcoming you back.

Best regards,

Leigh Morrison
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2017

A group of work Colleagues and I stayed here one night for a weekend in Cape Town. We had 3 apartments, but I stayed in the largest, which I think was a penthouse, with 3 bedrooms, 2 with ensuite and another bathroom and a huge Kitchen and lounge/dining room. the other two apartments had less bedrooms, but were still large. The hotel was conveniently located and we, as a group, walked down to cafes in Long St and drove/ubered to the V&A Waterfront, which was pretty nearby. Was also a fairly short drive from Table Mountain/Lion's Head. We were a little annoyed that when we checked in, we were told that the rate for our room, wasn't per night, but per head, but we only said 1 person then and they knew we had more in the apartment, but luckily ignored it. It has underground parking, which was very reasonably priced, like about AUD5 overnight. There was a pool, but it was too cold as we were in mid winter. WE had a beer at the bar, but didn't eat there, but 3 of us ate at a lovely Turkish restaurant almost opposite the hotel's front door. Not the newest of hotels, but well looked after.

  • Stayed: July 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank em_be53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this reviewResponded 5 August 2017

Dear em_be53

Thank you so much for taking the time to share your review on TripAdvisor!

We appreciate your compliments to the location and room size. Also good to hear that you explored the restaurants nearby.

We look forward to welcoming you back in the summer months.

Best regards,

Leigh Morrison
General Manager

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Reviewed 24 July 2017

We loved the accommodations at this apartment hotel. It was very clean and nicely appointed. The staff was nice. They were unable to exchange money for us which is unusual compared to our other stays at Marriott hotels. Still a great place to stay when attending a convention in Cape Town.

  • Stayed: June 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Cntrychica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this reviewResponded 26 July 2017

Dear Cntrychica,

Thank you for your review on Trip Advisor!
We appreciate your compliments and apologize that we were not able to assist with your foreign exchange at the time.

Best regards,
Leigh Morrison
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2017

We were very happy with this hotel. The rooms are all apartment style with a living room, bedroom, kitchen, and bathroom. We purposely picked this hotel because of the washer/dryer in the room, which came in handy as we did several loads of laundry (the front desk has detergent to buy). We personally liked the location of the hotel as it was between the Wharf and the hip areas of Bo-Kaap and Bree Street. There are several restaurants and coffee shops within a block or two of the restaurant for those that don't want to wander too far. Because the hotel is off a small street and mostly faces a courtyard, there isn't much traffic noise, which was great for sleeping.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Tiffany303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-PHNW, General Manager at Protea Hotel by Marriott Cape Town North Wharf, responded to this reviewResponded 26 July 2017

Dear Tiffany303

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

We look forward to welcoming you back soon,

Best regards,
Leigh Morrison
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Protea Hotel by Marriott Cape Town North Wharf

Address: 1 Lower Bree Street, Cape Town Central 8002, South Africa (Formerly Protea Hotel North Wharf Waterfront)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Cape Town Central
#18 Family Hotel in Cape Town Central
#28 Business Hotel in Cape Town Central
#33 Romantic Hotel in Cape Town Central
#53 Luxury Hotel in Cape Town Central
Price Range: R2 306 - R4 502 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Cape Town North Wharf 4*
Number of rooms: 58
Official Description (provided by the hotel):
Protea Hotel North Wharf, Waterfront is a 4 star hotel within walking distance of the Victoria & Alfred Waterfront, Cape Town CBD and the Cape Town International Convention Centre. Its secure, central city location makes it ideal for conference, business and leisure travellers wanting to explore Cape Town and its surrounds. Even a beach holiday in Cape Town is possible from this ideal location. Offering luxury apartment style accommodation in the heart of Cape Town City in the form of spacious apartments and suites, the Hotel also has 2 Penthouse Suites with stunning views of the sea. All rooms have full self-catering options. Eat breakfast like a king at the North Wharf Restaurant, where a full English breakfast buffet is served daily. Light meals are also available during the day. There is also Col'cacchio Restaurant on our doorstep to serve lunch, dinner and room service, which is well known for their delicious pizzas. Bill back arrangements have been made between the hotel and Col'Cacchio for our in-house GUESTS. For those who enjoy their exercise we have a 24 hour gym as well as a pool on the roof top. ... more   less 
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Also Known As:
Protea Hotel Cape Town

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