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Cape Diamond Hotel
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Reviews (300)
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A TripAdvisor Member
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Reviewed 24 January 2018 via mobile

The warm friendly staffing team make every effort possible to contribute to the overall feeling of a wonderful ambience. This continues into the open plan lobby/dining area which provides every comfort possible for the discerning traveller (even mobile charging points). Food is of excellent quality! The bedrooms are extremely comfortable from the cool white crisp linen, to the super quiet air conditioning, well laid out bathroom; rooms are also at great value pricing. All in all 10 out of 10 from us! See you again next time we’re in Cape Town Colette & Shaughn (London)

Stayed: January 2018, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NatalieBezuidenhout, General Manager at Cape Diamond Hotel, responded to this reviewResponded 15 March 2018

Dear Valued Colette & Shaughn

Thank you for staying with us.

We work hard to make our guests happy and appreciate your feedback. We continue to be committed to provide you and all our guests with the highest standard of service in the industry.

We look forward to your continued patronage and wish you the best in your business and personal endeavours.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2018

We chose the Cape Diamond Restaurant for dinner. Our mains were not too bad but the receptionist and other staff that were there that evening made us really uncomfortable. They continued to stare at us and speak to each other and then start to laugh whilst staring at us. It made us really uneasy.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Melissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2018

Microwaves should be provided in rooms if u want to warm stuff to eat at night. Dinner menu should be reviewed and more items added. Indian dishes should be added on. Staff at the breakfast great especially Meagan.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank moodleyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NatalieBezuidenhout, General Manager at Cape Diamond Hotel, responded to this reviewResponded 15 March 2018

Dear Valued Guest

Thank you for staying with us.

We work hard to make our guests happy and appreciate your feedback. We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We will be updating our menus soon.

We look forward to your continued patronage and wish you the best in your business and personal endeavours.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017

I had wonderful stay at Cape Diamond.The room provided was quite spacious to accommodate us as a couple and our 3 yr old daughter.Breakfast was great. The hotel location is superb for some who would want to mix tours and shopping.

Room Tip: if you book online add your specific request in comments section to suit your needs
  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Kanyonganise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NatalieBezuidenhout, General Manager at Cape Diamond Hotel, responded to this reviewResponded 15 March 2018

Dear Valued Guest

Thank you for staying with us.

We work hard to make our guests happy and appreciate your feedback. We continue to be committed to provide you and all our guests with the highest standard of service in the industry.

We look forward to your continued patronage and wish you the best in your business and personal endeavours.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2017

Two nights of bliss, the best nights’ rests I had in all of 2017, without exaggeration. I am one of the 2% of the population who works through the night, go to bed just before sunrise only to rise early. Well, at Cape Diamond Hotel, I overslept twice.

Being up on The Rooftop at 6am is magic, to experience the silence of a city yet to awake. One can drink in the fresh air, see Table Mountain waking up to the morning sun.

A hot shower in a spacious bathroom with beautiful stone floors. Sipping coffee on the balcony, or watching the morning news on satellite television.

Our bed was of high quality and very comfortable – I was semi-crippled for 22 years due to an injury of the spine. As such, I am adamant about sleeping on a good bed. You saw that I had overslept twice. Of consummate quality is the bed linen, someone in the hotel did a really great job in sourcing the right furniture and other amenities.

Tea and coffee in the room once again were of upmarket quality.

Building-wide WiFi was consistent and reliable; there are ample charging points in the dining room and our bedroom had various 220V outlets to our avail.

Arriving for breakfast just past 7am, we were offered lovely cappuccino as well as a continental buffet breakfast, very well prepared and presented, with the choice also of a warm English breakfast. This proved to be a good choice as well.

The selection of fruit, cheeses, fruit salad,yoghurt and cerals did impress every time – we also love to eat at Cape Diamond Hotel when not staying.

We had enjoyed, during our stay over three days and two nights, several meals and I will mention a few:

1. Beef burgers made of the choicest forequarter and served with slightly spicey chips. A Windhoek Lager proved to be a good companion. We did not require dessert yet there were good options including our favourite cheesecake. Pricing is below typical franchised food and still quality was vastly superior.

2. Sirloin steak with a Blue Cheese sauce, potato wedges, fresh al dente grilled veggies and sweet potato fries. This was a meal that will be remembered for a very long time. Once again, quality was up and pricing below average.

3. My wife enjoyed a Chicken Wrap that was tasty. She loves her steak yet enjoyed this colourful dish.

4. We had very tasty Rump Steak here a week ago and that was very good as well.

Parking – ample parking at a nominal charge in a secure parcade in an adjacent building.

Decor in the lounge and dining area is contemporary and will suit most tastes.

It is the staff, however, that really makes this hotel the success that it apparently is. Perhaps because it is privately owned and family run, it is homely, friendly and hospital. We have frequented many four- and five star hotels that do not even come close to make you feel special and appreciated as were we at Cape Diamond Hotel.

Will we visit agains? Sure!

Will we recommend it? We just did!

Room Tip: Great views of Table Mountain, Comfortable Rooms, AC quiet
  • Stayed: December 2017, travelled as a couple
    • Location
    • Service
Thank Pete M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
funekazaula, General Manager at Cape Diamond Hotel, responded to this reviewResponded 6 December 2017

Dear Valued Guest

Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

We continue to be committed to provide you and all our guests with the highest standard of service in the industry.

We look forward to your continued patronage and wish you the best in your business and personal endeavours.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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