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“Perfect Winter Dining venue”
Review of Kloof Street House

Kloof Street House
Ranked #19 of 1 173 Restaurants in Cape Town Central
Certificate of Excellence
Price range: US$10 - US$20
Cuisines: Mediterranean
More restaurant details
Restaurant details
Good for: Bar Scene
Dining options: Breakfast, After-hours, Reservations
Description: Kloof street house is an eclectic inspired restaurant and bar set in a magnificent Victorian house on the famous Kloof Street, nestled in the Table mountain valley, Cape Town. Join us in our garden for Saturday and Sunday Brunches, daily lunches and Sunday lunch Jazz, candle lit dinners in our dining rooms, drinks in our beautiful garden under the palm trees or just relax on our chesterfield couches in our cozy lounge. With our inviting homely feel and warm welcoming service, Kloof street house makes you feel just right at home.
Reviewed 21 May 2016 via mobile

The perfect dinner venue during winter.
I cannot stop raving about the great service I receive from the team running KSH. The food is always on point. Perfect for a romantic dinner for 2 or a night with special friends

Thank LorindaVoges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSH_Team, General Manager at Kloof Street House, responded to this reviewResponded 30 May 2016

Dear LorindaVoges

Thank you for the awesome feedback. You are welcome to enjoy our food, venue and service at any time! We are currently putting some extra love into our lunches so if you feel tempted during the week, please pop by for lunch.

Kind Regards

Warren Eveleigh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,225)
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498 - 502 of 1 225 reviews

Reviewed 18 May 2016

Wonderful romantic setting
Touches my soul
the food is good
the cocktails wonderful
the coffee amazing
the bar area is also wonderful
and the library xxx

    • Value
    • Service
    • Food
Thank Vanessa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSH_Team, General Manager at Kloof Street House, responded to this reviewResponded 20 May 2016

Dear Vanessa H

I’m glad our beautiful restaurant touched your soul, it’s a fantastic way to describe it. Thank you. We look forward to having you back some time soon, possibly an anniversary coming up in the family or perhaps yourself? We would love to have you with or without occasion.
Thank you for taking the time to write us a review.

Kind Regards

Warren Eveleigh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2016

Beautiful outdoor patio area with twinkling lights and heaters and blankets to keep you warm. We sat out here for a long, leisurely dinner on our last night in Cape Town. Our waiter was new, enthusiastic, and made some great local wine recommendations. He convinced us to try ostrich for the first time, which we enjoyed a lot. He also pointed us to the salted caramel cheesecake, which was hands down our best dessert on the entire trip.

Thank Kelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSH_Team, General Manager at Kloof Street House, responded to this reviewResponded 18 May 2016

Dear Kelly S

Thank you for your feedback, it’s great to hear when our guests love our place of work as much as we do. I really appreciate you taking the time to write a review and will pass on your feedback to the team.
We hope to see you again in the very near future and I assure you our cheesecake recipe isn’t changing any time soon.

Kind Regards

Warren Eveleigh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2016

I went there without any expectation.

Usually this places are like a furniture shop, you go there only to admire the beautifull furnishing because you know that the owner spent all the money on the architect and not on the chef.

In this case I had to change my mind completely.

The waiter was really kind and prepared

The food was good

And the place is beautiful

What else do you want?

    • Value
    • Service
    • Food
Thank Rocknrolla-CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSH_Team, General Manager at Kloof Street House, responded to this reviewResponded 28 May 2016

Dear Frankyes

Thank you for your review, I’m glad you enjoyed every aspect of Kloof Street House and look forward to seeing you back again in the near future, whether it’s to admire the furniture or enjoy one of our excellent winter specials.

Kind Regards

Warren Eveleigh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2016 via mobile

First and foremost -- the service was excellent. The food was nothing special. We have had far better meals in Cape Town at places like Nelson's Eye with much friendlier and hospitable manager/hostess. I sincerely wish I could show you a video of the condescending manager that came to our table. AND the hostess that lied to us about telling our hotel that we would not be seated inside. Originally they told her that it would be at the bar or outside. When we told them we would go elsewhere suddenly there was a cancellation. And guess what they placed us next to a heater Outside and then put two tables with people blocking any exit. We then a third couple behind us and the back of this persons chair got slammed into the back of my partner. We were sitting on top of each other. I told the hostess that lied to us that I would do my talking on trip advisor as a level six reviewer. That is when the condescending manager appeared. He started out by saying that "I understand you hAd a terrible time here tonight". I said no but I did not appreciate being hemmed in with other guests right on top of us. He then said WELL, Besides the lack of an emergency exit was anything else wrong. I decided to take my grandfather's advice when he said that the only greater fool than someone who knows everything is someone who will argue with him. I left it alone. My advice stay clear they have no concern for the customer. They treat you like cattle and then take a patronizing tone. I am sure this manager will reply to my review with more of the same.

4  Thank fireman452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSH_Team, General Manager at Kloof Street House, responded to this reviewResponded 28 May 2016

Dear fireman452

Thank you very much for taking the time to write a review on your experience. I’m glad you found our service excellent, and I do appreciate that you chose to open your review with that feedback, as we take great care in developing our service as we do with our food and venue. I do apologize that you felt otherwise about the manager and hostess that interacted with you on this occasion, I have brought this to his/her attention and we will always do our best to develop our guest experience through training and guest feedback. So once again, thank you.
If you would like to relay any further information regarding your experience, so that we can improve ourselves, or if you would like to know how we've addressed some of the issues you’ve raised please feel free to contact me directly.

Kind Regards

Warren Eveleigh
General Manager
warrene@kloofstreethouse.co.za

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