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1 - 6 of 452 reviews
Reviewed 13 November 2020

One is forced to pay for overnight car parking that is normal in Cape town, but at this hotel one pays before even leaving your vehicle, breakfast is served in the room on a plate with eggs, and pastry all on same plates, they blame Covid but hotels and restaurants are allowed 50% occupancy and they not close to 50%. Its a poorly managed , Hair was still in the showers i am bald so definitely not mine.

Date of stay: November 2020
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank KurtSafariCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2020

The pictures of this hotel is deceiving to say the least. The actual hotel looks run down and dirty.
Room service does not know or care enough to do a proper job of cleaning.

Over and above that, the parking is terrible, we felt very unsafe and did not want to leave our car there but had no choice.

Pastries at breakfast are stale, bacon swimming in oil.

Cape Town is such a beautiful city and has so many better hotels to offer. Stay away from this one!!

Date of stay: September 2020
Trip type: Travelled as a couple
Thank Za_Traveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2020

This is not my first visit to this hotel and won't be my last. They had a few snags but I suppose it's due to the lockdown and staff probably forgot the basics... The TV Did didn't work and there was only 1 towel. then I asked for it to be checked upon going out, 6 hours later after returning it still wasn't done and the excuse given was we didn't want to go in your room! then when it was eventually swopped with another TV we were left watching the poorest quality picture ever.... the coffee cups were chipped as well.

Date of stay: August 2020
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank AshtonC99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2020

The hotel had reopened for people taking UK repatriation flights back to the UK so it is unfair to be too critical as it was offering a skeleton service. The hotel was still pretty much locked down so bar, restaurant etc were closed and meals were left outside bedroom doors. Rooms were spacious and comfortable and beds very comfortable.
However there was no excuse for the quality of the dinner - steak so tough it was uneatable and warmed up over cooked fish, no starter or dessert. Very bad value for R250. We were told at reception when we booked in we could order a simple breakfast which we did but in the morning there was none and the kitchen closed.
They could have done better with very little effort.

Date of stay: May 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2020

Def the place to go if you want clean , comfort and convenience and very accessible as its in the middle of town and accessing a taxi is super easy! Def worth every cent!!!!! Was my Gf and I first Pride event as a couple of 3 years now and the Hotel def Topd it all!!

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sdanie892949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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