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“amazing, just amazing”
Review of Waterfront Village

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Waterfront Village
Ranked #68 of 112 Hotels in Cape Town Central
Reviewed 23 May 2017

firstly we were upgraded to a two bedroom apt which must have been 1000ftsq. Two massive bathrooms and wall to wall glass with our own balcony and plunge pool. So looking one way we could see the harbour and the other stunning view of Table Mountain. The staff were excellent and just couldn't do enough for you.

Its is so centrally located to the V&A waterfront, just a 5 minute walk.

Its gated, so you feel totally safe at all times

It might be slightly expensive, but an amazing way to start an amazing holiday.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVillage, Manager at Waterfront Village, responded to this reviewResponded 30 June 2017

Good Day 35lowtown

Thank you for taking a moment to share your experience with us, we are delighted to read that you enjoyed your upgrade. We are also delighted to read that our estate security measures made you feel safe and sound and that you enjoyed our central location. We hope to host you again soon and welcome you to email us if you are interested in becoming a member of our exclusive members club, VNL Leisure.

Kind Regards
Management

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66 - 70 of 679 reviews

Reviewed 16 May 2017

We stayed in a one bedroom apartment overlooking the little marina. The apartment was well equipped with all the necessities to prepare and cook meals if needed and a washer/dryer for those on longer stayed which we really appreciated. Also the beds were extremely comfortable! The apartments were in a great location just a few minutes from the V&A Waterfront and very secure. The staff were great and dropped reminders to the apartment with pick up details for our excursions which was very helpful.
One negative was that there was no WiFi in our apartment so we had to sit in the main reception area at the other end of the complex to get connected.

  • Stayed: April 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank MrsH200516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVillage, Manager at Waterfront Village, responded to this reviewResponded 30 June 2017

Dear MrsH200516

Thank you for your wonderful review. We take great pride in providing our guests with excellent service and we are delighted to read that you enjoyed our special touches.

Your feedback regarding Wi-FI is well noted, we are currently in process of upgrading all our apartments to Fibre connection to ensure all our guests have fast, stable internet that’s uncapped at a minimal charge. We are pleased to say that our Altmore block has been connected and its up and running.


Kind Regards
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2017

We stayed here for 4 days in April 2017 and I hated it couldn't wait to leave.
Such a shame though because it is situated close to the V&A waterfront which was nice.
We ate the best steak in some lovely restaurants and drank some fine wine,the big designer shopping centre was fab to
Check-in was fine and the guy was very helpful,he had a message to say our sharkdiving trip was cancelled and did get on the phone to travel people to question a refund I am still waiting for it.
They gave us a map to help get around,took our picture at security and drove us to our apartment so far so good.
No way was I staying in the first apartment it defo wasn't luxury and the main door didn't lock so we had to change apartments.
The second apartment was no beta very grubby needed updating but at least the main door in locked.
We spent very little time in the apartment,I paid for luxury but I didn't get it,also you are surrounded by the local community which I felt abit uncomfortable with at times.
I won't return,we saw better hotels around.

Room Tip: Our room was quiet and nicely located that's about it
See more room tips
  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank AmandaThompson2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2017 via mobile

Apart from this Apartment's good location, nothing else was really mind blowing. We didn't really have a view of the water canal from our unit's porch you had to stand. It was extremely noisy from the dockyard and the apartment was very hot with no AC unit and as our apartment was on the ground floor and not very private (just a orange traffic cone placed at the entrance) we couldn't leave the sliding doors open. The whole apartment needs a bit of TLC and when we took a bath, small black stones filled the bath. The bed was nice and apartment was clean but when we arrived in our room at 14:45pm after checking in at 12pm already the room was still not ready. If you can, spend a little more and go to the One and Only Hotel just a few blocks away if you're only staying a couple of nights.

Stayed: May 2017, travelled as a couple
Thank Anneke123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2017

I definitely would not call these "luxury apartments". My stay was adequate. The apartment was clean. The location was within walking distance of V and A waterfront. The wifi was slow and overpriced. There actually wasn't wifi available in my apartment, but they connected me to the apartment next door. There weren't many plugs available, so getting ready to go somewhere was a challenge. Check in wasn't as long as some other reviews would have you believe. There was a washer and dryer, which was handy.

  • Stayed: April 2017, travelled solo
    • Rooms
    • Service
Thank rada628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waterfront Village

Address: Mind Pearl House West Quay Road | V & A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Family Hotel in Cape Town Central
#44 Romantic Hotel in Cape Town Central
#59 Luxury Hotel in Cape Town Central
Price Range: R 2 481 - R 4 892 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterfront Village 4*
Number of rooms: 90
Official Description (provided by the hotel):
Waterfront Village, situated on the water’s edge in the picturesque V&A Waterfront Marina, next to the Cape Grace Hotel and One&Only, offers guests Standard, Luxury and Deluxe apartments offering superior services and facilities. Guests are spoilt for choice with our selection of one to three bedroom apartments, providing a wide selection of accommodation that will suit their individual requirements. Guests will enjoy access to our on-site reception, swimming pools and gym. An abundance of shops and restaurants are available within walking distance. Crafted around tranquil waterways the inspired architecture maximises the panoramic views, creating international desirability. ... more   less 
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Also Known As:
Waterfront Village Hotel Cape Town Central

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