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Reviewed 28 June 2018

This is a beautiful hotel. We really enjoyed our stay. The staff was wonderful and very friendly! The food at the hotel was great. The breakfast is out of this world. It's a big buffet in the morning and dinner! Our rooms were very nice.

Room Tip: We were on the 6th floor. The rooms were very nice.
  • Stayed: April 2018, travelled with friends
    • Value
    • Rooms
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Thank DeltaZ930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hlengiwe M, Manager at Southern Sun The Cullinan, responded to this reviewResponded 29 June 2018

Thank you for taking the time to give us positive feedback on your recent stay with us. I will be sure to share your feedback with the team. We value your feedback and we look forward to welcoming you again in the near future. Thank you once again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

I really enjoyed my stay at the hotel, 5 mins walk to CTICC. The service was excellent and would definitely recommend to family and friends. I got good value for my money. This is the best place to be at.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Tsogo Sun Hotels
Thank ntsapokazideppa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hlengiwe M, Manager at Southern Sun The Cullinan, responded to this reviewResponded 29 June 2018

Thank you for taking the time to give us positive feedback on your recent stay with us, it is pleasing to hear you enjoyed the location of our hotel. We value your feedback and we look forward to welcoming you again in the near future. Thank you once again!

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Reviewed 27 June 2018

The hotel accomadated all my needs and request. i really appreciate the service from everyone. Friendly and always willing to assist. i travelled with 2 small children and they also loved the hotel. I use Southern Sun alot and this was my first time at The Cullinan, and oh boy what a standard they have set.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank hajira74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hlengiwe M, Manager at Southern Sun The Cullinan, responded to this reviewResponded 29 June 2018

Thank you for taking the time to give us positive feedback on your recent stay with us, it is pleasing to hear you enjoyed yourself. We value your feedback and we look forward to welcoming you again in the near future. Thank you once again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

The stay was very disappointing with worst dinner ever and the Chef or assistants not being available. the curry was so spicy and meat not chewable. The service was absolutely poor after 19:00 with telephones not being answered.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank P7487OWmarkb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hlengiwe M, Manager at Southern Sun The Cullinan, responded to this reviewResponded 29 June 2018

Thank you for your feedback, It is disappointing to hear that you did not have a great time with us and for that I would like to sincerely apologize. I trust that you will consider giving us another opportunity to redeem ourselves in the future as this is not the level of service we would like to be known for. Sincere apologies once again for the bad experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

Very happy with a week business stay at the Cullinan which is strategically located next to the CRICC. They did go an extra mile to accommodate all the needs of our sizeable group of people, including meetings rooms, printing, arranging for shuttles,etc. all was excellent and with a smile! breakfast is fabulous - loads of fresh fruits and veggies, nuts, seeds, breads, quiche, really good quality food and impecable service. Lovely gym and outdoors pool. The only bemol was the spa - during low season they were not really interested in booking me or suggesting alternatives, impression of total lack of motivation by spa staff. Overall, the hotel is a gem!

Stayed: June 2018
Thank Dessy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hlengiwe M, Manager at Southern Sun The Cullinan, responded to this reviewResponded 29 June 2018

Thank you for taking the time to give us positive feedback on your recent stay with us, it is pleasing to hear you enjoyed the location of our hotel. I will be sure to share your feedback with the rest of the team. Your comments regarding the spa have been noted and we will endeavor to address this accoddingly. We value your feedback and we look forward to welcoming you again in the near future. Thank you once again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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