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The Commodore
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Reviews (1 436)
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Show reviews that mention
All reviewsgreat locationnautical themetable mountaintravel deskguest relationsshort walkwaterfront areasmall balconybit datedvictoria and alfred waterfrontcomfortable hotelstayed here for nightsrobben islandbreakfast buffet isan excellent hotelwater frontrestaurants and shops
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21 - 26 of 1 436 reviews
Reviewed 31 March 2018

Staff very helpful, gave advice on where to go and how to get there. One of the best breakfast buffets I've ever seen, even had Bovril! About 5 minutes walk to the centre of the Waterfront, maybe 10 minutes to walk to the hop on/hop off bus

  • Stayed: March 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 2 April 2018

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

We stayed in this hotel for three nights as part of an African tour, it was the first hotel in Africa we stayed at. The staff were very helpful and friendly. The food at the hotel was very good and reasonably priced. It is a short pleasant walk to the famous Victoria & Alfred Waterfront. The rooms are large and very clean, and the whole hotel is kept in good clean order.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank total-tan-seeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 2 April 2018

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you benefited from our location and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

I had stayed at the Commodore Hotel some years back so it was interesting to re-visit. The location is superb, very central and close to bars, shopping, nice walks etc.. The hotel itself could perhaps be best described as needing a make over, don't get me wrong everything works it just looks and feels dated to me. Years back it seemed luxurious and the room prices always reflected this, I am not sure it remains of such appeal. I was unfortunate enough to have been allocated a room above the main doors to the hotel and as such I was privy to all those that departed early in the morning and those that arrived late home. This, for me, was quite unusual as I was part of a larger party of guests and was the one that was staying the longest, but with possibly the noisiest room in the hotel; to help you be sure to avoid room 1009 or those adjacent to it. Apart from that the service is very good, the staff friendly and food good.

  • Stayed: March 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank iratenerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 2 April 2018

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.

We have noted your room preference and will definitely be considered with your next stay.


Muneeb Eksteen
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

Nice hotel, perfect location for the V&A Waterfront with plenty of bars, restaurants and shops. It's also a pretty quick Uber ride from the airport and most other places you would want to go. Good buffet breakfast and very helpful staff.

Stayed: March 2018, travelled as a couple
Thank Jeremy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 2 April 2018

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018

We stayed here for four nights whilst in Capetown. It is literally a 2 minute walk to the harbour and all of the attractions of the waterfront, including the V&A shopping complex.
The hotel itself has welcoming and attentive staff with a very good selection of breakfast buffet and reasonably priced evening meals.
The room we had was reasonable. It was looking a little tired in places, but overall the size and furnishings were good.
The headboard was a little tarnished and the wardrobe doors could have been re-aligned.
There was daily housekeeping and a turn down service in the evening, but we were not getting the coffee/tea facilities topped up each day. It was hit and miss, and we had to ask for more on the one occassion.
My only issue in an otherwise lovely stay, was that I was not asked for a credit card when checking in (which I thought unusual, but hadn't in any of our hotels in SA). After signing for dinner, I was called later in the evening and had to get dressed to go down and sort the bill and credit line out.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank chopper1400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 2 April 2018

Dear Valued Guest

Thank you for taking the time to provide us with your valuable feedback.

In order for me find out why you received unsatisfactory service , can you please e-mail me you your booking details
( name and date ) so that i can look into the matter.

Regards


Muneeb Eksteen
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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