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“Worst pedicure at Casaurina wellness center”
Review of The Commodore

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The Commodore
Ranked #41 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 3 weeks ago via mobile

The treatment started, my feet were not washed or sanitized. The therapist Queen just started filing. Shaping was done horrible,scew nails. Polish bottles were dirty. Acetone is used in old polished to make them thin again. Polish application was terrible. Shocking experience!

Stayed: December 2017, travelled solo
Thank bella360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 2 weeks ago

Dear Valued Guest


We have noted your comments which has been raised with the Head of Department/s in order to ensure that corrective and remedial action is implemented.

Please be assured that this is not the Standard of Service we pride ourselves in, and it is hoped that this experience does not tarnish your impression of the hotel.

We hope to welcome you back sooner rather than later.


Regards



Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14 - 18 of 1 366 reviews

Reviewed 3 weeks ago via mobile

Nice hotel with a great location very near the V&A only a 5 minute walk to the restaurant and bars at the Quay side. Hotel staff great and very friendly. Rooms a good size and very clean. Would stay again.

Stayed: December 2017, travelled as a couple
Thank Stuart C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 2 weeks ago

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Loved this place! Was able to walk to the mall and other attractions every day. The room was beautiful..and the personalized chocolates were a nice touch! We had the breakfast buffet every morning and it was delicious! Definitely recommend this location

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Service
Thank gambrels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 2 weeks ago

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Recently spent five nights here and the location particularly to the V & A Waterfront is perfect. The hotel is spacious and the rooms great. We had executive rooms with views to Table Mountain which were awesome. The staff were very friendly at check in and the restaurants as well as cleaning the rooms. Breakfast was excellent in the morning and we utilised the laundry service which was very efficient. The gym facilities were also good as well as the swimming pool. We would definitely return to The Commodore Hotel without hesitation.

  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank alwysluv2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 2 weeks ago

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

What a great hotel, from comfort to service The Commodore ticked all the boxes.
Staff were friendly and helpful and were more than happy to organise your needs from Taxis to directions. The rooms were great and housekeeping was one of the best. From arrival to a function in 40 minutes, they had clothes ironed for me and collected and delived in that time. Capetown has a water shortage, so the shower was a little short lived, but excellent throughout!

  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Atlantic-Gooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 4 weeks ago

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Commodore

Address: Portwood Rd | Portswood Square, V & A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#22 Spa Hotel in Cape Town Central
#36 Business Hotel in Cape Town Central
#37 Romantic Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
Price Range: R2 717 - R4 980 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Commodore 4*
Number of rooms: 236
Official Description (provided by the hotel):
Located at the Victoria & Alfred waterfront; panoramic views of Table Mountain & the Atlantic Ocean. ... more   less 
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Also Known As:
The Commodore Hotel Cape Town Central
Commodore Hotel Cape Town
Commodore Cape Town

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