We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Commodore
Nearby Hotels
US$138
Protea Hotels
View Deal
  • Free Wifi
  • Restaurant
US$235
US$216
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Hilton Cape Town City Centre(Cape Town Central)(Great Value!)
US$145
US$134
Hilton
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
One&Only Cape Town(Cape Town Central)
US$790
US$755
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Cape Diamond Hotel(Cape Town Central)
US$148
US$64
Booking.com
View Deal
  • Free Wifi
  • Restaurant
Cloud 9 Boutique Hotel & Spa(Cape Town Central)(Great Value!)
US$88
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Protea Hotel Cape Town Victoria Junction(Cape Town Central)(Great Value!)
US$165
Protea Hotels
View Deal
  • Free Wifi
  • Pool
ONOMO Hotel Cape Town - Inn On The Square(Cape Town Central)(Great Value!)
US$73
Expedia.com
View Deal
  • Free Wifi
  • Pool
Protea Hotel Cape Town Sea Point(Cape Town Central)(Great Value!)
US$121
Protea Hotels
View Deal
  • Free Wifi
  • Pool
Holiday Inn Express Cape Town City Centre(Cape Town Central)(Great Value!)
US$91
US$77
Hotels.com
View Deal
  • Breakfast included
  • Bar/Lounge
Reviews (1 436)
Filter reviews
1 436 results
Traveller rating
516
658
185
48
29
Traveller type
Time of year
LanguageAll languages
More languages
516
658
185
48
29
Show reviews that mention
All reviewsgreat locationnautical themetable mountaintravel deskguest relationsshort walkwaterfront areasmall balconybit datedvictoria and alfred waterfrontcomfortable hotelstayed here for nightsrobben islandbreakfast buffet isan excellent hotelwater frontrestaurants and shops
Filter
Updating list...
421 - 426 of 1 436 reviews
Reviewed 12 June 2016

This is another review on our African Odyssey which was spread over three weeks covering South Africa and Zimbabwe, then ending in Tanzania. Our trip was planned and put together by Lion Travel in Canada who did an awesome job making this possible. We dealt with Mary Ellen Chown at Lion Travel who I would highly recommend if anyone is looking for the complete African experience.

This review deals with the Cape Town portion of our trip.

After leaving leaving Victoria Falls in Zimbabwe we flew to Cape Town via Johannesburg . We were met at the airport and taken to the Commodore Hotel, this hotel is in a fantastic location within walking distance of the famous Victoria and Albert waterfront.
Our room was really nice and the staff on the whole were very friendly, but the reason for only awarding three stars instead of four was that we had an housekeeping problem that wasn't resolved until the last night we before we left. What made this particularly irritating was that after complaining to the Guest service manager and then providing him with a detailed letter explaining the issue, no follow up occurred to make sure our issue had been taken care of, and as of today that letter we wrote has never been responded too, very disappointing because this hotel is perfectly situated for seeing Cape Town :(

As for the rest of our Cape Town visit we had a tour planned by Lion Travel to visit the Cape Peninsula along with a stop at Cape Point where the Indian Ocean and Atlantic Oceans collide, amazing beauty and well worth the visit. We also visited Seal Island at Hout Bay and stopped at the penguin colony at Boulders beach followed by lunch.

Later during the day we had a wine tasting at Groot Constania winery which was awesome.
Other highlights of our four nights included the cable car ride to the top of Table Top mountain and the views from the top are simply breathtaking. Get there early and get your tickets in advance, we got a taxi there and back and it was very quick and reasonably priced. One other neat thing was that as you ascend to the top the cable car continues to rotate 360 degrees giving everyone the chance to take some amazing photo's, this also applies as you descend.

Probably the most emotional excursion we took was the visit to Robben Island where Nelson Madela spent much of his lifetime as a polictical prisoner, we were guided around by an ex-political prisoner who spent 7 years on Robben Island after being sentenced to 20 years, hearing him tell his story was remarkable and emotional. Just really moved by everything we saw and heard that day. One tip again get your ferry tickets in advance and be at the pier minimum of 30 minutes before the ferry leaves, you can walk from the Commodore hotel to the pier where the ferry leaves.
The trip across to Robben Island provides you with an amazing view of Cape Town and the Table Top mountain as its backdrop.

Final word on Cape Town, it is one of the most beautiful cities we have ever been too, and extremely safe and the people are very friendly, the icing on the cake was that the US$ goes far against the South African Rand making it a very cheap and inexpensive country to visit :)

  • Stayed: May 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank ChelseabluePhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 1 July 2016

Dear Valued Guest


We have noted your comments which has been raised with the Head of Department/s in order to ensure that corrective and remedial action is implemented.

Please be assured that this is not the Standard of Service we pride ourselves in, and it is hoped that this experience does not tarnish your impression of the hotel.

We hope to welcome you back sooner rather than later.


Regards



Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2016 via mobile

Off season so price was good for high quality. Nice room, friendly staff, and great breakfast. The only not so great aspect was that the tub was old and worn. Everything else was fine. Good location near VA Waterfront. Would book again.

Stayed: June 2016, travelled solo
Thank MyCat15trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 12 June 2016

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.
Please be advised that our rooms are currently undergoing refurbishments , which will solve the bathtub issue.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2016

My aunt and I had planned an active vacation in Cape Town, and the Commodore was the perfect jumping off point. The staff were accommodating and lovely, the rooms nice, the breakfast INCREDIBLE and the location ideal. Highly recommend this place!

  • Stayed: April 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Amelia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 12 June 2016

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2016

They had on-sight staff that helped us plan a few activities and make reservations, staff called cabs promptly when needed, good European-style breakfast included, and clean rooms. Rooms were more American-style than most European places I've traveled--very clean, well-appointed, spacious, comfortable bedding, great shower, robes provided, hair dryer provided. 5 minute walk to Victoria & Alfred Waterfront and 10-15 minute cab ride to downtown that cost about $5 one-way.

  • Stayed: May 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank TurtleLady327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 7 June 2016

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2016

Great location, super close to the Waterfront. Very easy to get around and we felt very safe even late at night. Spacious room, reasonable views from the fifth floor - try to get the sixth. Excellent breakfast, comfortable bar. Not impressed with the late night sandwich though (thin tough fatty sliced beef - shame because was the only bad meal on the whole trip).

Room Tip: HIgher is better
  • Stayed: May 2016, travelled with friends
    • Value
    • Rooms
    • Service
Thank Comte1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The Commodore, responded to this reviewResponded 7 June 2016

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews